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Holiday Inn Rotorua
Ranked #17 of 92 Hotels in Rotorua
GreenLeadersBronze level
Reviewed 1 June 2014 via mobile

Was here on a work trip, great location right next to the main geothermal area in Rotorua. Excellent staff went above and beyond to make sure we were looked after. Would recommend to anyone. Most comfortable bed I have ever slept in, in nice modern rooms with huge windows looking out to the hot springs.

Stayed: March 2014, travelled with friends
1  Thank JamalF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent B, General Manager at Holiday Inn Rotorua, responded to this reviewResponded 2 June 2014

Dear JamalF,

Thank you for choosing to stay at Holiday Inn Rotorua, and for taking the time to comment on Trip Advisor.

I am pleased enjoyed our location and experienced a comfortable stay with us.

Thank you for mentioning our staff going above and beyond. We appreciate you sharing your experience and look forward to welcoming you back the next time you travel our way.

Kind regards,
Kent Breeze
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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600 - 606 of 916 reviews

Reviewed 29 May 2014

The rooms at Holiday Inn Rotorua were spacious with good amenities. We had a great time in the spa & pool at the Holiday Inn Rotorua. The holiday provides with free bathrobes (refundable deposit) and towels for guests using the spa/swimming pool. Unfortunately, the bed in our room was horrible.

  • Stayed: April 2014, travelled with family
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1  Thank wrishy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent B, General Manager at Holiday Inn Rotorua, responded to this reviewResponded 29 May 2014

Dear wrishy,

Thank you for choosing to stay at Holiday Inn Rotorua, and for taking the time to comment on Trip Advisor.

I am pleased you had a great time in our pool and spa and thank you for your feedback.

We appreciate you sharing your experience and look forward to welcoming you back the next time you travel our way.

Kind regards,
Kent Breeze
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

Right next to the Maori and thermal village. The facade has been updated but unfortunately the same cannot be said of the rooms. However, it was good value for money and I would stay there again. Also, don't get a room next to the lifts if you are a light sleeper.

  • Stayed: April 2014, travelled as a couple
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3  Thank DeeJayNW1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent B, General Manager at Holiday Inn Rotorua, responded to this reviewResponded 29 May 2014

Dear DeeJayNW1,

Thank you for choosing to stay at Holiday Inn Rotorua, and for taking the time to comment on Trip Advisor.

I am pleased you found value for money here and thank you for sharing your experience.

We appreciate your feedback and look forward to welcoming you back soon.

Kind regards,
Kent Breeze
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014 via mobile

We liked staying in this hotel in Rotorua. The hotel is clean and rooms were big. The hotel has a washer and dryer which we found really convenient. Breakfast was ok and limited use of wifi was also available. We also found the gift shop fairly reasonable. Will definitely stay in this hotel again when we go back to Rotorua!

  • Stayed: April 2014
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1  Thank Book W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent B, General Manager at Holiday Inn Rotorua, responded to this reviewResponded 29 May 2014

Dear Book W,

Thank you for choosing to stay at Holiday Inn Rotorua, and for taking the time to comment on Trip Advisor.

I am pleased you enjoyed your time here and we look forward to welcoming you back when you next come to Rotorua.

Kind regards,
Kent Breeze
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

Was there on conference. Great experience. Catering was fantastic, the food was delicious and the staff were helpful. I would advise others to use as a venue. Conference had around 200 people. Great for smaller numbers.

  • Stayed: May 2014, travelled on business
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Thank infotrip2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent B, General Manager at Holiday Inn Rotorua, responded to this reviewResponded 29 May 2014

Dear infotrip2014,

Thank you for choosing to stay at Holiday Inn Rotorua, and for taking the time to comment on Trip Advisor.

I am pleased you enjoyed your conference experience with us and thank you for mentioning our helpful staff.

We appreciate your feedback and look forward to welcoming you back soon.

Kind regards,
Kent Breeze
General Manager

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Reviewed 21 May 2014

Stayed for night in a twin room with 2 double beds, which had everything you would expect from a holiday inn. I found the bed comfortable. The outdoor pool was heated. The hotel is close to Te Puia and a thermal village though it is too far from town to walk. The hotel does offer a shuttle hourly into town until 9pm which was great, though you need to book. The taxi ride back wasn't too expensive.

  • Stayed: March 2014, travelled with friends
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1  Thank hateswork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent B, General Manager at Holiday Inn Rotorua, responded to this reviewResponded 22 May 2014

Dear hateswork,

Thank you for choosing to stay at Holiday Inn Rotorua, and for taking the time to comment on Trip Advisor.

It is pleasing to know that you enjoyed your time with us.

We appreciate you sharing your experience and look forward to welcoming you back the next time you travel our way.

Kind regards,
Kent Breeze
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 May 2014

We decided to try the Holiday Inn again after a period of time and we are glad that we did. The staff were great, the rooms are good, the pools very good. The bed was comfortable with the usual selection of pillows. We ate at Chapman's Restaurant and had the Sunday Night Buffet which was outstanding. I have to say it was the buffet we have had in a very long time. Congratulations Chapmans. We also had breakfast which again was excellent. Thanks Holiday Inn, you needed to up your game since we were last there and you did. We will return.

Room Tip: Choose a superior room and you get a view - either towards the city or over Whakarewarewa and you ca...
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  • Stayed: April 2014, travelled on business
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Thank liliannz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kent B, General Manager at Holiday Inn Rotorua, responded to this reviewResponded 22 May 2014

Dear liliannz,

Thank you for returning to stay at Holiday Inn Rotorua again, and for taking the time to comment on Trip Advisor.

It is good to know that you enjoyed another comfortable stay, and liked the buffet meals on offer.

We appreciate you sharing your experience and look forward to welcoming you back soon.

Kind regards,
Kent Breeze
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Rotorua

Address: 10 Tryon Street, Rotorua 3201, New Zealand (Formerly Heritage Rotorua)
Phone Number:
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Rotorua
#14 Luxury Hotel in Rotorua
#22 Family Hotel in Rotorua
Price Range: £80 - £158 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Holiday Inn Rotorua 4.5*
Number of rooms: 203
Official Description (provided by the hotel):
Holiday Inn Rotorua is a modern hotel overlooking the Whakarewarewa Thermal Reserve and Historical Village. It features: • A free to use heated swimming pool and health club. • Free parking. • Kids Eat and Stay Free. (Up to 2 children under 12.) • Free Wifi for IHG Rewards Club Members. The air-conditioned rooms of Holiday Inn Rotorua offer a modern design and cable TV with free movies and 2 children's channels. Tea and coffee making facilities are provided. The award winning Chapman’s Restaurant and Bar offers an a la carte menu, and buffet, and serves contemporary New Zealand cuisine, matched with a fine wine selection. Room service is available 24/7. The Rotorua Holiday Inn is situated close to all the city's attractions and offers free shuttle pickup from the Rotorua Tourism Information Centre. ... more   less 
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Also Known As:
Holiday Inn Rotorua Hotel Rotorua
Heritage Hotel Rotorua
Rotorua Heritage Hotel

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