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Base Rotorua
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Reviews (315)
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All reviewslava barbar next doordorm roomheated poolprivate bathroomlarge kitchenreception staffgeothermal parkrecommend staying herewould stay here againfree wifigood nights sleepstayed here for one nightchecking outgreat facilitiesclose to townhostel
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Reviewed 5 May 2014 via mobile

We stayed at Base in Rotorua in our campervan on the parking lot behind the hostel (most of the campervan sites are on a slope, so anything but ideal for sleeping).
The kitchen was far from well equipped and the staff couldn't even find a working tin opener on our request. The entire hostel seems in need for a proper scrub.

Stayed: May 2014, travelled with friends
Thank TamiNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaseRotorua, Front Office Manager at Base Rotorua, responded to this reviewResponded 23 June 2014

Hi There,
Thank you for your review. Our reviews are important, both the good and the bad as they help us to see what we do right and also the areas which we can sometimes improve on. But your review has got me slightly confused. We do offer campervan parking, but were you aware that we do have 2 carparks. One is sloped and for our car parking, the other is completly flat and is better suited for campervan parking. Perhaps this is a case where you may have simply parked in the wrong area :) And as for a can opener... as we have a can opener permanently attached to the kitchen bench I can't quite see why this was failed to be seen.
If you ever come back to Rotorua to stay, pop in and see us. One of our staff will be happy to show you around properly so you can make full use of our facilities and Im sure you will enjoy your stay!!

Thanks

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Reviewed 21 April 2014

I stayed here when I was on the kiwi experince . The 8 bed dorm I was in was nice and it had a balcony. As the bar is separate from the hostel it is not loud at night, and it was close to the main shopping area. Visit the Maori church nearby-really pretty and worth a look.

Stayed: February 2014, travelled solo
Thank TippElle13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaseRotorua, Front Office Manager at Base Rotorua, responded to this reviewResponded 22 June 2014

Hi There,
Thanks for taking the time to review our hostel!! we were happy to hear you enjoyed your stay!!!

Thanks

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Reviewed 17 April 2014

We stayed here for one night during our three week tour of New Zealand. We had booked a twin room but got one that slept 5, with private bathroom. The room itself was a little tired and shabby, the bathroom definitely required updating and he kitchenette modernising. However it had all the facilities we needed. Wifi was available and was fast. Car park around the back was very handy. Close enough to the town to walk out in the evening. The noise from the rowdy drunks upstairs in the evening was a bit too much but we were that tired we slept through it. Good value for money for what we required.

Stayed: April 2014, travelled with friends
Thank sarahrO7155PS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaseRotorua, Front Office Manager at Base Rotorua, responded to this reviewResponded 22 June 2014

Hi There,
Thanks for your review reguarding your stay at Base Rotorua. Our reviews are important as they help us to see the things we do well and also the areas in which we can improve. We are planning to have our private rooms renovated later this year so hopefully if you come back to visit they will be much more up to date!
We would love to see you back!!!

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Reviewed 11 April 2014

We stayed here 1 night during our two weeks tour of NZ with a campervan, and this was the worst of the places we stayed. To be fair, it was also the cheapest, by quite a bit. We were assigned a spot on a parking lot. When we came back to Rotorua we stayed at a camp ground which we felt was a lot better.

It looked like a decent place to rent a room or dorm if you are travelling without a car.

  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Service
Thank Erlend1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaseRotorua, Front Office Manager at Base Rotorua, responded to this reviewResponded 22 June 2014

Hi There,
Thanks for your feedback reguarding the Campervan parking at Base Rotorua. I was sorry to hear that you did not enjoy your stay with us. We in no way claim to be a campsite, instead we are primarily a hostel which allow people to use the hostel facilities and sleep in our carpark overnight. We feel its a great option for those travelling on a budget!!
We hope you keep us in mind if you are ever again in Rotorua, you are right, our rooms are great!!

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Reviewed 20 March 2014

Stayed in one of the large dorm rooms that was very clean and comfortable with an en suite bathroom and shower for 2 nights. The room would get really warm during the day. The kitchen was very clean but they should replace their dishwashing soap pumps that would get stuck or not work. When the hostel is packed, the kitchen is severely limited. There's a pool and bar next door. It was very noisy the first night but blissfully quiet the second. The hostel is located across from a park that features mud pools and hot thermal springs and is about six blocks from a shopping center.

  • Stayed: February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank pinktulip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BaseRotorua, Front Office Manager at Base Rotorua, responded to this reviewResponded 23 March 2014

Hi There,
Thank you so much for your review! The reviews we get from our guests help us to see what we are doing well and also the areas in which we can improve! Thanks to your review we will be sure to make a quick shopping trip in order to replace the missing equipment from our kitchen, and also get onto replacing those dishwasher pumps!!!

Hope you are enjoying the rest of your travels!!!

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