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Silver Fern Rotorua - Accommodation and Spa
Ranked #5 of 92 Hotels in Rotorua
Certificate of Excellence
Auckland Region, New Zealand
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Good Stay”
Reviewed 25 April 2011

We were mostly happy with this accommodation. Nice spacious unit with good sized bathroom. Owners very happy to supply extra cooking appliances. Bed was supercomfy. Only downfall was the long black hair that kept coming out of the spa bath and when informed the owner, she seemed to imply it was mine... (which was red at the time...)

Stayed May 2010, travelled as a couple
Helpful?
1 Thank Kiwi_Saffas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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987 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (203)
Date | Rating
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English first
Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 25 April 2011

We stayed at the Silver Fern for four nights with our children 10 and 13. The rooms were large, spotlessly clean and with an excellent Spa bath. We were personally showed to our rooms by the owner, who was also very helpful in recommending places to eat and what geothermal attraction to visit. Free WI-fi, free DVD's and washing machines. Great location, would highly recommend.

  • Stayed April 2011, travelled with family
    • Value
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Helpful?
1 Thank Klbryant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Level Contributor
154 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 17 April 2011

We booked a one-night stay at Silver Fern on the back of good reviews on TripAdvisor and we're not disappointed. On arrival, we were welcomed with lots of good advice about things to do in the area and then personally shown to our upstairs spa room with balcony. The room was modern and well presented, with quality finishes throughout plus a huge spa bath in the room. A separate bathroom was well stocked with decent toiletries and the room was soundproofed so we never heard noise from the busy road on which the property sits.

Free wi-fi was a bonus and the location is handy to town, though too far to be a comfortable walk. There is a Countdown supermarket close by for supplies and the kitchenette is suitable for small meal preparation (the coffee plunger and supplied coffee for it was a nice touch too).

A very well maintained property run by people with a passion for quality and customer service, comes highly recommended when sightseeing in this area.

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank RockDoctor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, Florida
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 April 2011

Beautiful character, very welcoming from the first glimpse to the last look around before leaving (which was very hard). The balconies are great places to just sit with your adult beverage of choice and watch the world go by. We will stay there again, and again, and again.

  • Stayed May 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Regic001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 30 March 2011

the motel was wonderful.
The room was nice and clean. There was a spa.
We really enjoyed it.
The bed was really comfortable.

  • Stayed March 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Milly1103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
200 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 308 helpful votes
Reviewed 24 March 2011

This was a nice motel. Large bedroom. A 4 person hot tub with bubbles (but no jets) off the bathroom. Everything was in good shape – well maintained. A good kitchenette. The fridge was a bit loud – all night long – so bring earplugs. Friendly welcome. If you want a hot tub then this is a good spot to stay. Even though this is a nice place, I’m not sure I’d pay extra to stay somewhere with a hot tub again – instead I’d use the extra money at the mineral water spa in town – the Polynesian Spa.

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
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Helpful?
Thank Caanaadaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SilverFernRotorua, Owner at Silver Fern Rotorua - Accommodation and Spa, responded to this review, 30 March 2011
Thank you so much for your feedback. Really pleased you enjoyed your suite and the spa pool. We are very sorry you had an unfortunate experience with the fridge. We have inspected all of our 25 fridges and can’t locate any that are making an excessive noise. If you could please email us with your name or suite number and we will be able to follow up on this further. We would like to think that maybe the room was so quiet the only noise you could hear was the fridge. Anyway, we are still concerned you didn’t have a great nights sleep. If you ever encounter a similar problem do what we always do, give management a call or just turn the fridge off. It will stay cold over night with the door shut.

You are right in saying that Polynesian Spa is a great facility, but as we don’t charge any extra for our spa pools why not enjoy the best of both worlds?
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
58 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 21 March 2011

My finance and I stayed for 2 nights at the Silver Fern in March 2011. We were immediately impressed with the service when the owners showed us to our room personally. The room was lovely and very clean. Very nice and spacious, had a lounge with comfy foot rest, table and chairs as well as 2 sitting chairs, a separate bedroom and a huge bathroom with personal spa pool. The kitchen was more than what we needed with a microwave, hot plate and the usual suspects.

The spa pool was beautiful and exactly what we needed after long days of walking. Very comfortable for two people to share.

A definite bonus was the coffee plunger and coffee! It was a rare treat to have decent coffee in a motel room!

Free DVDs from a limited but decent selection and the most perfect poached eggs with our yummy breakfast just topped off our stay.

Silver Fern is very well positioned out of the busy part of Rotorua and definitely the best presented hotel we saw. As with all of Rotorua you will get wafts of the sulfur smell but we found the location of Silver Fern was away from any strong smells and if you close up the windows and put the bedroom ceiling fan on you will have a good break from any sulfur smell.

Highly recommended!

  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michelle J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Silver Fern Rotorua - Accommodation and Spa

Property: Silver Fern Rotorua - Accommodation and Spa
Address: 326 Fenton Street, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Spa Suites Wheelchair access
Hotel Style:
#4 Luxury Hotel in Rotorua
#4 Spa Hotel in Rotorua
#6 Business Hotel in Rotorua
#6 Romantic Hotel in Rotorua
#7 Family Hotel in Rotorua
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Silver Fern Rotorua - Accommodation and Spa 4*
Number of rooms: 25
Official Description (provided by the hotel):
Five star motel accommodation in Rotorua, New Zealand. The Silver Fern offers free wi-fi, free parking, free DVD hire,free bicycle hire and an on site Day Spa. Spa bath or spa pool in every room, and high quality fittings and furnishings make Silver Fern the best choice for accommodation in Rotorua. ... more   less 
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Also Known As:
Silver Fern Rotorua Hotel Rotorua
Silver Fern Hotel

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