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“Good place for family”

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Silver Fern Rotorua - Accommodation and Spa
Ranked #5 of 92 Hotels in Rotorua
Certificate of Excellence
Reviewed 15 September 2013 via mobile

We were there for 3 nights with 2 bedrooms apt which overall excellent stay. The room were cleaned each day and the owner quite helpful and friendly too.full kitchenette and neat. Location is good , few minutes drive to town and Shirley was recommended a Thai 's restaurant which was great and reasonable price. Would recommend anyone to stay.

  • Stayed: September 2013
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Thank Lanlua
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 14 September 2013

We had a lovely couple of nights staying at the Silver Fern. The room was very well appointed, clean and comfortable. There was an excellent range of towels, dressing gowns and toiletries. We were delighted with the full size hot tub, which was a perfect way to relax after a busy day travelling.

The motel is within walking distance of the centre of Rotorua, and has bikes available for guests to borrow. We received a carton of fresh milk for tea and coffee when we checked in and there is also a good selection of DVDs to borrow from reception.

Clem at reception was fantastic, from the warm welcome, to giving advice on the best ways of spending our time in Rotorua and booking us on a trip with Grumpy's Tours to Wai-O-Tapu (which we also highly recommend). He even dropped us at the bus station on the day of our departure, which was much appreciated. I accidentally took the room key with us when we left, but even then Clem was understanding and just asked that I dropped them in a post box.

We had a fantastic time staying here, and highly recommend the Silver Fern. We would definitely stay here again if we visit Rotorua again.

  • Stayed: August 2013, travelled as a couple
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Thank InformalAlchemy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 September 2013

The accommodation was absolutely brilliant and really good value for money. We stayed one night at short notice, and the owners were really friendly on arrival and personally showed us to the room. The room was great, really clean with a lovely spa bath which was great for relaxing after a long trip on the road. The room was great as it had a fully equipped kitchenette and a set of table and chairs which worked out really well as we then decided to just have a take away and eat in the room. The owners were also really helpful with recommending things to go and do in the local area which was brilliant and the reception had a great variety of leaflets for the attractions. Overall, it was a brilliant stay and I wouldn't hesitate to book again.

  • Stayed: September 2013, travelled as a couple
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Thank Traveller4679
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2013

Had a very nice stay at Silver Fern. The place was much nicer than we expected. In a town filled with motels, this one really stood out as being much classier looking than the rest (if there is such a thing as a posh motel, this would be it). The rooms was very impressive, we booked the one bedroom suite and it was very nicely decorated, cosy, clean, spacious and comfortable; perfect for 3 people. Loved the bathroom; and the toiletries and bedding were 5 star hotel standard. You can borrow dvd's from the front office, and they were very helpful with arranging a last minute spa session for us when we called them really late and asked if we could do it past opening hours because we were driving from Auckland in the rain and arriving at the hotel late.
We did not have breakfast at Silver Fern as we went out to eat at Third Place Cafe instead which I highly recommend.

  • Stayed: August 2013, travelled with family
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1  Thank trevostar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SilverFernRotorua, Owner at Silver Fern Rotorua - Accommodation and Spa, responded to this reviewResponded 10 September 2013

We are pleased you had a great time with us at The Silver Fern and really appreciate you taking the time to write a review. We look forward to the possibility of welcoming you to stay again in the future.

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Reviewed 21 August 2013

We couldn't fault the accommodation - clean, spacious and perfect for 4 people staying together. 2 bedrooms and a living area. The friendly, helpful service we received from Shirley and Allan. was above and beyond the call of duty. Found us a bottle of wine when we arrived later at night and helped when we split up. Three of us went and did the Canopy tour (fanfastic!) and my mother went to the cultural centre. Shirley very kindly pick her up as she didn't have a car. We had a great couple of days.

  • Stayed: August 2013, travelled with family
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1  Thank Jenny L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SilverFernRotorua, Owner at Silver Fern Rotorua - Accommodation and Spa, responded to this reviewResponded 10 September 2013

Hi Jenny,
Thank you for taking the time to post your review on your stay at the Silver Fern. It is great to hear our rooms worked so well for your group, and that you enjoyed the service on offer. We would love to see you again one day.

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Reviewed 20 August 2013

Hi, we stayed at the Silver Fern last weekend, two couples. Lovely clean rooms, with two king size beds. Some times it is hard to get two rooms with two kings! Alan the owner was very friendly and accommodating, even giving us a ride to town when we asked to order a taxi!
Service above and beyond!
Thanks again Fiona, Chris, Steve and Pauline, Unit 23

  • Stayed: August 2013, travelled as a couple
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1  Thank Fefifo G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SilverFernRotorua, Owner at Silver Fern Rotorua - Accommodation and Spa, responded to this reviewResponded 10 September 2013

Hi Fiona, Chris, Steve and Pauline,
We are so pleased how happy you were with your stay and the availability of a room with two king beds. We look forward to seeing you back at the Silver Fern, and thank you for your review.
Kind regards,
Allan & Shirley

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Reviewed 20 August 2013

We were upgraded to an Executive Studio with Spa on the ground floor, which was a treat. Our room was very spacious and clean with a lovely shower room and a large private spa. Free wi-fi. Didn't notice any sulphur smell particularly. No problems overnight with noise from the room above or from the road, slept well in the comfortable bed. Didn't want to drive out to restaurant for dinner so ordered pizza in and it was very tasty. Very helpful owners and a delicious breakfast delivered to our room. Smart place to stay.

  • Stayed: February 2013, travelled as a couple
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Thank swholidaymaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SilverFernRotorua, Owner at Silver Fern Rotorua - Accommodation and Spa, responded to this reviewResponded 10 September 2013

It is wonderful to hear your positive feedback about your stay at the Silver Fern while in Rotorua. Thank you for taking the time to write a review, we appreciate it as this feedback helps us to grow and develop. We look forward to being able to welcome you back one day.

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Additional Information about Silver Fern Rotorua - Accommodation and Spa

Address: 326 Fenton Street, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Spa Suites Wheelchair access
Hotel Style:
#4 Spa Hotel in Rotorua
#4 Luxury Hotel in Rotorua
#6 Romantic Hotel in Rotorua
#6 Business Hotel in Rotorua
#7 Family Hotel in Rotorua
Price Range: £83 - £157 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Silver Fern Rotorua - Accommodation and Spa 4*
Number of rooms: 25
Official Description (provided by the hotel):
Five star motel accommodation in Rotorua, New Zealand. The Silver Fern offers free wi-fi, free parking, free DVD hire,free bicycle hire and an on site Day Spa. Spa bath or spa pool in every room, and high quality fittings and furnishings make Silver Fern the best choice for accommodation in Rotorua. ... more   less 
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Also Known As:
Silver Fern Rotorua Hotel Rotorua
Silver Fern Hotel

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