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“Great place to stay for Rotorua” 5 of 5 bubbles
Review of Silver Fern Rotorua - Accommodation and Spa

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Silver Fern Rotorua - Accommodation and Spa
Ranked #4 of 93 Hotels in Rotorua
Certificate of Excellence
Oxford, United Kingdom
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great place to stay for Rotorua”
5 of 5 bubbles Reviewed 19 February 2014

The Silver Fern is very well situated for nearly all things in and around the Rotoura area. The accommodation we had was clean and comfortable and included a big spa bath. Staff very helpful. recommended.

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank heroditus2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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956 reviews from our community

Traveller rating
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    234
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (193)
Date | Rating
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  • Dutch first
  • English first
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English first
Auckland, New Zealand
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 19 February 2014 via mobile

Our son booked the accommodation for us all, so didnt know what to expect, we were not disappointed, What a lovely place to stay, exceptionally clean, decor contemporary and very well maintained, all linen was of a very good quality, lovely white towels, crisp bedroom linen,clearly the owners take pride in quality, A warm welcome too. Our breakfast in our room was perfect. Good value for money. Wished we could have stayed longer.

Stayed February 2014, travelled with family
Helpful?
Thank Lynn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quebec City, Canada
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 17 February 2014

Thera are lots of hotels and motels to choose from in Rotorua. If you don't want to spend a lot of money on your accommodation, then Silver Fern is probably one of your best choices.

Rooms are just a little bit above average, nothing exceptional, but comfortable. The best part is the private spa bath, which is nice after a long day driving or visiting.

The people who welcomed us were super-friendly and helpful.

A great place to stay if you're just looking for a decent place to sleep in Rotorua.

  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Vins-et-Voyages
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
44 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 15 February 2014

We stayed in room 15. We were told upon arrival we were being upgraded... always a good start. Sadly I think we would have preferred the room we'd originally booked. The room we were given was a one bed but it was stuck in the corner of the building and was very dark and lacked ventilation. From what we could see all the other rooms in the complex had a balcony/veranda which would have been much better. Apart from that the room itself was fine. Nothing special just fine!

The location was okay provided you had a car. The room was clean and quite spacious. We got free internet included in the price which compared to a lot of other placed we'd stayed at in NZ was a bonus. There was a bit of road noise but not overly bad. Would I say it was good value for the money... probably not but compared to other establishments in NZ it was to be expected.

Room Tip: Don't stay in room no. 15... but dark and no balcony.
See more room tips
  • Stayed February 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Rodney K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SilverFernRotorua, Owner at Silver Fern Rotorua - Accommodation and Spa, responded to this review, 16 February 2014
Hi Rodney,
We are sorry to hear you were disappointed in your stay at the Silver Fern. It was thought that due to you staying more than one night you would appreciate the extra space of a one bedroom suite. If you had let us know at the time of your stay, we would have been more than happy to move you back to the studio suite originally booked. Not all of our rooms have private balconies; however there are communal balconies around the property that all guests are welcome to use.
We are pleased you enjoyed the free internet, and the cleanliness and spaciousness of the room. Thank you for your review, as this feedback allows us to make continual improvements at the Silver Fern.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Zealand
Level Contributor
101 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 14 February 2014

We stayed two nights in an upstairs suite. It was spacious, clean, tastefully decorated, had a large spa bath & shower, also a kitchenette. We had breakfast delivered to our room both mornings, which were well presented and good value. The hosts were very friendly and obliging. We would definitely recommend this hotel to others.

Room Tip: Our upstairs corner suite was great.
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  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Henryjen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SilverFernRotorua, Owner at Silver Fern Rotorua - Accommodation and Spa, responded to this review, 16 February 2014
Thank you for your lovely review, we love to hear guest feedback so that we can make continual improvements at the Silver Fern.

We are thrilled to hear you enjoyed your room, the spa bath and the breakfasts, and are willing to recommend the Silver Fern to others. Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
El Paso, Texas
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 13 February 2014

The Silver Fern Rotorua was a great place to stay. Alan and Shirley were not only kind and gracious hosts but also were very helpful in tourist recommendations. I would have to admit that sometimes we asked to many questions and took up way to much of their time to which they were patient and kind in return. WOW - great service. When we arrived Alan even carried my 50 pound luggage upstairs. I was impressed. The rooms were spotless and comfortable. We had a rental car so transportation was not a problem. I have not stayed at a motel style accommodation in many years and it was a breath of fresh air to do so. To sum it up I would absolutely stay there again but I would have to say that Shirley and Alan were the difference. They are good people and treat you like family.

  • Stayed January 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank scsketcher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SilverFernRotorua, Owner at Silver Fern Rotorua - Accommodation and Spa, responded to this review, 16 February 2014
Thank you very much for taking the time to write a review, we are always pleased to hear feedback on our guests experience at the Silver Fern.
It was great to have you stay, and thank you for your kind words on the property and the level of service you received. We hope you experience this throughout the rest of your time in New Zealand, and look forward to seeing you again some day.

Allan & Shirley
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santa Cruz, CA
Level Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 12 February 2014

We stayed three nights in the Silver Fern in a large, comfortable room with an enormous bathroom with spa tub and shower. We were welcomed by Allen and Shirley, who accommodated a change in plans and were so gracious when we arrived tired after a long drive from the Bay of Islands in the rain. We appreciated the complete kitchen, the spotless room, and the quiet. Silver Fern is well out of the town's dreary motel row but well-situated for sight-seeing in the area. Rotarua is a beautiful region, dotted with gorgeous lakes and forested hikes. We enjoyed an afternoon at Paradise Spa (but having our own spa in our own room was a lovely treat!) We took the paddle boat ride around Lake Rotarua. We enjoyed the pedestrian restaurant area downtown, especially Brew, the craft beer/bistro, which had pleasant live music and great food.
If you go to Rotarua, there is plenty for all ages to do, and museums to see. We were at the end of our trip, running low on energy, and appreciated the beauty and calm we found at Lake Tarawera, and the lovely welcome we received at Silver Fern.

Room Tip: We were in Suite #5, which had windows and air on two sides and was on the end for maximum quiet.
See more room tips
  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SilverFernRotorua, Owner at Silver Fern Rotorua - Accommodation and Spa, responded to this review, 16 February 2014
Hi Mary,
Thank you so much for taking the time to write a review on your stay at the Silver Fern. We are pleased you had a great time both here, and in Rotorua, and we look forward to seeing you again some day.
Allan & Shirley
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Silver Fern Rotorua - Accommodation and Spa

Property: Silver Fern Rotorua - Accommodation and Spa
Address: 326 Fenton Street, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Spa Suites Wheelchair access
Hotel Style:
#3 Spa Hotel in Rotorua
#4 Luxury Hotel in Rotorua
#6 Romantic Hotel in Rotorua
#6 Business Hotel in Rotorua
#7 Family Hotel in Rotorua
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Silver Fern Rotorua - Accommodation and Spa 4*
Number of rooms: 25
Official Description (provided by the hotel):
Five star motel accommodation in Rotorua, New Zealand. The Silver Fern offers free wi-fi, free parking, free DVD hire,free bicycle hire and an on site Day Spa. Spa bath or spa pool in every room, and high quality fittings and furnishings make Silver Fern the best choice for accommodation in Rotorua. ... more   less 
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Also Known As:
Silver Fern Rotorua Hotel Rotorua
Silver Fern Hotel

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