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“Clean and tidy”

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Silver Fern Rotorua - Accommodation and Spa
Ranked #7 of 91 Hotels in Rotorua
Certificate of Excellence
Reviewed 24 July 2014

We stayed as a family for a couple of nights over the school holidays. We found the unit to be very clean and tidy with everything we needed. The owners at front desk were very friendly and helpful which makes all the difference. We didn't use the spa so cant comment on that however the sofa bed that our son used was very uncomfortable. Mattress toppers on that and the main bed would certainly make both much more comfortable. We were worried about the road noise but we didn't hear any at all. However we did hear a lot of noise from the upstairs unit late into the night which spoiled what was otherwise a really nice unit. Location was a little too far from town for us to walk but not a big deal. Overall a lovely modern unit and we would stay again but only in an upstairs unit (and if there was mattress toppers :) ).

Room Tip: Upstairs units so you don't get the noise.
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  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Service
2  Thank TandaP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 17 July 2014

We had stayed here previously so decided to book in for a one night stay. We had previously found it comfortable, but hadn't had to use the sofa bed before. It was extremely uncomfortable - we could feel every spring. I resorted to sleeping on the duvet which made it much better, so an investment in some mattress toppers would be a good idea. $220 for a one bedroom unit was also extremely expensive. For less than this we got a gorgeous, spacious apartment in Paihia right across from the beach. Not sure we'll go back.

  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Wairiki2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SilverFernRotorua, Owner at Silver Fern Rotorua - Accommodation and Spa, responded to this reviewResponded 21 July 2014

We are pleased you enjoyed your first stay with us, and were saddened to hear your second stay left you feeling disappointed in the sofa bed. These sofa beds are inner-sprung to ensure their comfort over traditional style sofa beds. We will look into how to make these more comfortable for our guests in the future. Bookings made directly through our website receive the best rates, where our One Bedroom suites start from $175, and our Studio rooms start from $135 which can suit the price conscious traveller better. Thank you for taking the time to write a review, as it is with this feedback we can continuously improve our offering at the Silver Fern.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2014

We stayed at the Silver Fern only 1 night while we were in Rotorua, but wish we had stayed longer! The room was beautiful, and well-located (easy walking distance to most things) and the people were incredibly friendly and helpful.

If we're ever back that way, we will definitely stay again!

  • Stayed: May 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank AJasmineB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2014

At first I was apprehensive as my room was Suite 5, one of the closest to the road on the ground floor but there was next to no road noise at all which was very impressive!

Rooms are spacious and the bathroom is massive.

Alan and his wife at Reception are lovely and offered great info on where to eat in Rotorua in the evening.

Truly great accommodation with impeccable attention to detail!

  • Stayed: July 2014, travelled solo
    • Value
    • Rooms
    • Service
1  Thank Schmenz1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2014

2nd visit.
Stayed 1 night good price for that special luxury feel nothing forgotten to make your stay special
Handy to Rotorua and a beautiful breakfast available. 11 am checkout an extra bonus

Robert & Shirley Turner

Room Tip: room 21` for couples upstairs end unit
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  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Thank O1691GXrobert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 July 2014

Another great recommendation from TripAdvisor! Located on one of the main thoroughfares into town. Not necessarily walking distance to the town centre, but centrally located to the main attractions and spas.

The room was clean and well appointed. There was a hot tub in the room, didn't use but a nice touch. Nice photography! Would stay here again!

+ Fast and free wi fi.
+ Friendly staff. Personally shown to the room instead of pointed to.
+ The best plunger coffee in Rotorua.
+ Available breakkie.
+ The best quality toiletries in NZ.

- Nothing!

  • Stayed: May 2014, travelled solo
    • Location
    • Sleep Quality
    • Service
Thank RobS2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2014

Stayed here for two nights, and had a unit with spa. Everything is spotlessly clean and is quiet and comfortable. Nice comfy bed, good size TV and good shower with plenty of towels. The spa is great, you fill it yourself and it's lovely to soak in after a day walking round. Good big spa towels are supplied too. Nice and warm, and electric blankets on the bed. We'd happily stay here again. Helpful people in reception too, recommending the night market on Thursday night, which was interesting and good for cheap street food.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank FlemingsJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Silver Fern Rotorua - Accommodation and Spa

Address: 326 Fenton Street, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Spa Suites Wheelchair access
Hotel Style:
#5 Romantic Hotel in Rotorua
#6 Spa Hotel in Rotorua
#6 Luxury Hotel in Rotorua
#6 Business Hotel in Rotorua
#7 Family Hotel in Rotorua
Price Range: £79 - £153 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Silver Fern Rotorua - Accommodation and Spa 4*
Number of rooms: 25
Official Description (provided by the hotel):
Five star motel accommodation in Rotorua, New Zealand. The Silver Fern offers free wi-fi, free parking, free DVD hire,free bicycle hire and an on site Day Spa. Spa bath or spa pool in every room, and high quality fittings and furnishings make Silver Fern the best choice for accommodation in Rotorua. ... more   less 
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Also Known As:
Silver Fern Rotorua Hotel Rotorua
Silver Fern Hotel

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