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“Excellent place to stay”

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Regal Palms 5 Star City Resort
Ranked #7 of 92 Hotels in Rotorua
Certificate of Excellence
Auckland Region, New Zealand
Level 5 Contributor
87 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Excellent place to stay”
Reviewed 3 June 2012

Our family (mum dad and year and a half old girl) stayed at Regal Palms last week. We never stayed here before but we totally enjoyed this place. We arrived early due to the fact that my conference was scheduled at 2pm. The host was fantastic and welcoming as he gave us a quick verbal tour of the place.

We stayed in a one bedroom unit, it has a king bed in the bedroom and if that's not enough there is a single bed and a fold out bed in the lounge area. There are 2 Tvs one in the bedroom one in the lounge. There is a huge spa bath in the bathroom along with a separate shower unit. Small note if you are using the spa make sure you keep the bathroom door closed as the steam set off the fire alarm both times we used the spa. The kitchen is very well equipped, all the cooking utensils you need with a fridge and microwave. We cooked our own breakfast on both mornings with ease. Overall the room is very spacious and well set out.

In terms of recreation there is a small mini golf course on site, along with a BBQ area, playground for kids, tennis court, sauna and gym.

Check out was uneventful once again the host was very polite.

Overall I highly recommend this place to stay in Rotorua. Probably slightly more expensive than some other accommodation available in Rotorua but you can easily sleep 4 adults in that room I think it is still worth the money.

Room Tip: One bedroom units are very spacious.
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  • Stayed May 2012, travelled on business
    • Value
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Helpful?
Thank giggler12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (72)
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English first
Brisbane, Australia
Level 3 Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 May 2012

The hosts/ staff at Regal Palms were very accommodating. The linen and apartment was serviced every day. We booked the bbq and equipment and had a lovely bbq while our son (directly beside the bbq area) had a swim the thermal swimming pool. The gym is quite reasonably equipped. and clean. We had a ground floor unit near the swimming pool and there was minimal noise. Traffic was next to nothing...Two bedroom room. Tv's in rooms and lounge. Large spa bath in the bathroom with a lovely little outdoor area for breakfast/ lunch/ dinner. Very private. All pickups for attractions were checked and some co-ordinated by the owners. In all a lovely stay. So much to see and do in Rotorua. People in general are very friendly. The "smell" that I was cringing at, was not that bad, it had moments, but really not that bad at all. I would definately stay here again. Lovely restaurants close, and we walked to the town centre most times.

Room Tip: Family friendly. Laundry facilities have to be paid for but they are efficient and everyone seems t...
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  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tammyjoy20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level 6 Contributor
1,168 reviews
111 hotel reviews
common_n_hotel_reviews_1bd8 1,952 helpful votes
Reviewed 21 May 2012

My husband and I and and another couple stayed in a 2 bedroom apartment on the 1st floor for 2 nights.
The unit was clean and tidy bedrooms an average size, big bathroon with heated floor and huge spa. The hotel is on a main road which is noisy in the morning and quite a way out of town, definitely not walking distance. It is close to the famous geysers which is handy.
All in all a nice place to stay with friendly staff.

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank lindakthomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Australind, Australia
Level 5 Contributor
72 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 14 May 2012

"City" and "5 star" is probably pushing the boundary a bit.. however it's a relatively comfortable "motel style" accommodation style place

The bathroom has a freakishly large spa, but all the normal facilities you'd expect.

WiFi was crap - they need to improve coverage, I had to with the front door open to get coverage, however the "scent" that Rotorua provides, doesn't make the door being open that appealing.

mini golf. pool and play equipment I'd say would make this place relatively family friendly.

all in all, I was relatively happy and if I came back to Rotorua I'd probably stay here again

  • Stayed November 2011, travelled with family
    • Value
    • Location
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Helpful?
Thank b747sw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ross M, Manager at Regal Palms 5 Star City Resort, responded to this review, 16 May 2012
Since your stay we have put in a new more powerful Wi Fi system which has rectified the problem as we were having ongoing issues with the old systen dropping out.
Many thanks for your comments
Regards
Ross
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 April 2012

We stayed at Regal Palms for 4 nights. The rooms are immaculate. Ross, the person who runs it is so very helpful. The rooms are cleaned every day, sometimes even twice a day. There is a heated swimming pool, a children's play area, mini golf, gym and sauna. The room we stayed in had a beautiful courtyard and a huge spa. Location wise it is close to all places worth visiting. Just loved staying here. - Majid & Family

  • Stayed April 2012
    • Value
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Helpful?
2 Thank Parentswithkid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
10 reviews
10 hotel reviews
Reviewed 21 March 2012

We stayed here for one night. The rooms are clean and spaciouse the bathrooms a great the shower is huge and the spa bath is a great treat. Well worth the money!!!

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Skiwi2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Midlands
Level 5 Contributor
99 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 2 March 2012

Enjoyable stay here. Close to city centre but car needed to see the area. Every facility a traveller needs!

  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AnneDM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Regal Palms 5 Star City Resort

Property: Regal Palms 5 Star City Resort
Address: 350 Fenton Street | Corner Ward Avenue, Rotorua 3010, New Zealand (Formerly Regal Palms Motor Lodge)
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Rotorua
#2 Business Hotel in Rotorua
#6 Spa Hotel in Rotorua
#6 Luxury Hotel in Rotorua
#8 Family Hotel in Rotorua
#20 Romantic Hotel in Rotorua
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Regal Palms 5 Star City Resort 5*
Number of rooms: 44
Official Description (provided by the hotel):
REGAL PALMS AND THE ART of HOSPITALITY Regal Palms 5 Star City Resort is located in the heart of Rotorua - New Zealand's geothermal wonderland. Here you'll find a great range of high quality accommodation options, exceptional facilities and unsurpassed hospitality. Luxury Rotorua Accommodation: Our modern and well-equipped range of superior suites and apartments make an ideal Rotorua accommodation option for couples, families, corporates and groups. Every suite and apartment has a great range of features, including a luxurious spa pool - perfect to sink into at the end of the day. Superb on-site Facilities: Be sure to make the most of the exceptional on-site facilities at Regal Palms 5 Star City Resort. Whether you want to relax with a drink in the cosy Guest Lounge, or you're up for something more active on the tennis court, in our heated swimming pool or on one of our free bicycles exploring the city - there's something for everyone here! Conference Facilities: Regal Palms 5 Star City Resort is the perfect location for your upcoming business meeting or conference. We have a range of conference packages to suit all small meetings (up to 20 persons) Packages & Promotions: Check out our Rotorua accommodation packages and promotions to make sure you're getting the best deal when you stay with us! True Kiwi Hospitality At Regal Palms, we understand that hospitality is an art that embraces service, attitude and respect for the individual needs of every guest - you can expect the same high level of customer service every time you stay with us. Warm Regards, Ross, Annie and the team at Regal Palms ... more   less 
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Also Known As:
Regal Palms 5 Star City Hotel Rotorua

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