We chose the Regal Palms Resort for our first visit to Rotorua and we were not disappopinted and would choose it again despite an initial hiccup. I had booked an overnight stay but a few days before arrival rang to book a second night. However, upon arrival we found the extra booking had not been written down which caused some consternation on both sides. Ultimately another room was found (a two bedroom apartment) but we had to move the next day into our own one bedroom apartment. Ultimately that was what we did but in the manager's defence they kindly moved our packed belongings for us while we went out sightseeing plus throw in two free breakfasts. What this did was give me the opportunity to view two different apartments.This motel provides free wifi (thanks so, so much!) which was so useful. However, in one unit it was clear and uninterrupted while in the other, near the laundry, it was completely unreliable. Something to do with the heavy concrete curving roof and laundry block etc in that corner I suspect. Both units had wonderful spas (jacuzzis) and bathrooms with ample space for bathroom bags. Both had excellent, modern kitchenettes with all mod cons and oven. Both had lovely outside courtyards, delightful for eating breakfast. The in-room breakfasts were served hot, exactly on time and beautifully cooked, couldn't fault them. Also air-conditioning was provided which was a godsend on those hot February nights. The laundry was easily accessed, but I would have liked a pull out line to hang the washing on afterwards in the bathroom. Both units were scrupulously clean, very roomy and quite comfortable. A single armchair (there is already one lounge) would be an asset however - a day bed with little cushions is not a lounge and is uncomfortable to sit on for any length of time for adults. As others have mentioned there is a heated pool as well as mini golf and bikes to hire. This motel is not close to town but it is a short drive and there's easy parking in town where there are a myriad of restaurants. It is also a wonderful choice for those who have difficulties with stairs or those with infants as you can park outside and walk straight into your apartment if you request one on the ground floor. We enjoyed staying at this motel - a true oasis.
- Official Description (provided by the hotel):
- REGAL PALMS AND THE ART of HOSPITALITY Regal Palms 5 Star City Resort is located in the heart of Rotorua - New Zealand's geothermal wonderland. Here you'll find a great range of high quality accommodation options, exceptional facilities and unsurpassed hospitality. Luxury Rotorua Accommodation: Our modern and well-equipped range of superior suites and apartments make an ideal Rotorua accommodation option for couples, families, corporates and groups. Every suite and apartment has a great range of features, including a luxurious spa pool - perfect to sink into at the end of the day. Superb on-site Facilities: Be sure to make the most of the exceptional on-site facilities at Regal Palms 5 Star City Resort. Whether you want to relax with a drink in the cosy Guest Lounge, or you're up for something more active on the tennis court, in our heated swimming pool or on one of our free bicycles exploring the city - there's something for everyone here! Conference Facilities: Regal Palms 5 Star City Resort is the perfect location for your upcoming business meeting or conference. We have a range of conference packages to suit all small meetings (up to 20 persons) Packages & Promotions: Check out our Rotorua accommodation packages and promotions to make sure you're getting the best deal when you stay with us! True Kiwi Hospitality At Regal Palms, we understand that hospitality is an art that embraces service, attitude and respect for the individual needs of every guest - you can expect the same high level of customer service every time you stay with us. Warm Regards, Ross, Annie and the team at Regal Palms ... more less
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- Also Known As:
- Regal Palms 5 Star City Hotel Rotorua