We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A place to stay with friends”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Regal Palms 5 Star City Resort
Ranked #5 of 92 Hotels in Rotorua
Certificate of Excellence
Reviewed 3 August 2014

Found the room to be spacious and clean. Bed was comfortable but pillows not so great. The in room spa only has one speed and is not as relaxing as spas should be. Enjoyed being able to share a drink with friends in the comfortable warm lounge.

  • Stayed: August 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
1  Thank wjrarr2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (490)
Traveller rating
Traveller type
Time of year
Language

235 - 241 of 490 reviews

Reviewed 31 July 2014 via mobile

My partner and I enjoyed our stay here. The bed was comfy, staff were helpful, the room was very spacious and has the basic amenities + a Jacuzzi which we loved! We will definitely stay here again if we will be back in rotorua!

Stayed: September 2013, travelled as a couple
Thank Lovely B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2014

This was our family's 6th or 7th time here and as usual it was wonderful. The rooms are immaculate and well supplied with delicious smelling toiletries (it's the small things that matter to mums!) and plenty of beds. Our in room spa was a real treat, but not matched by the large warm pool in the forecourt which was fabulous this morning despite the minus one temperature. Totally recommend! I only wish they had a frequent flyers programme!!

Stayed: July 2014, travelled with family
Thank AucklandKitten12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2014 via mobile

Lovely clean spacious rooms. Clean fresh large bathroom with lovely thick towels. Comfy pillows. Lots of nice extra touches, such as chocolate on checkout, biscuits on arrival. Warm room on arrival on a cold wet day.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Robyn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 July 2014

This is a good, standard family hotel. Very close to Whakarewarewa Thermal Village, right on Fenton St. Our room was clean, with little extras like cookies, tea, and a coffee press, and a very welcome spa bath. We found the staff particularly helpful, spending ages talking to us about attractions, routes, and restaurants to help us find what suited us best. While the accommodation itself, although clean and good, was fairly typical, the staff is what sets this place apart.

  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Thank MaryMargaretNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2014

We chose to stay at Regal Palms as we were visiting family who live in a nearby street. We booked the accessible ground floor studio unit as I am a wheelchair user and there is no lift to upper units. We found the studio to be smart, clean, though quite compact although there was just enough room to get around with the wheelchair. The bathroom however was spacious with a very large wetroom type shower area. This did not have an integral seat so I was provided with a shower stool. The bathroom, although spotlessly clean, had a tired feel as though it was ready for an upgrade. The wifi worked fine – I think we were close to the main unit. And we were able to park immediately outside the door. The so called private courtyard was something of a disappointment. More of a roofless cupboard with high walls all round. Could not imagine wanting to sit in that tiny viewless space. Everything in Regal Palms was adequate, though nothing to get excited about. The service however was very good. What particularly impressed me was that when we checked out my husband forgot to pick up some medication left in the bathroom. We later received an email asking us to get in touch. I replied that if it could be sent to reach Sydney within the next few days then please to post at our expense. Christina checked with the post office that there was not time but also offered to post it on to the UK if we had wished. This was very much appreciated, thank you.

For any potential disabled or reduced mobility travellers who have found this review useful, I advise them to also consult the website www.wheelie-easy-hotels.com which offers information on hotels world-wide. Hotel management representatives may also wish to enter information regarding their own property onto the same website.

  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Humbugcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2014

We stayed in a 2 bedroom apartment which was well designed with plenty of room in the bedrooms and living room area and all you need in the kitchen. The spa bath was huge and the children had much fun in that. This place is well thought through for children with the mini golf course, playground and pool. It is a short drive to restaurants and the local attractions.

  • Stayed: April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Tans3437
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Rotorua hotels
1.2 mi away
Quest Rotorua Central
Quest Rotorua Central
#1 of 92 in Rotorua
744 reviews
1.6 mi away
Novotel Rotorua Lakeside
0.3 mi away
Holiday Inn Rotorua
Holiday Inn Rotorua
#17 of 92 in Rotorua
892 reviews
Show Prices
Show Prices
Show Prices
1.6 mi away
Aura Accommodation
Aura Accommodation
#3 of 92 in Rotorua
253 reviews
0.4 mi away
Emerald Spa Motor Inn
Emerald Spa Motor Inn
#10 of 92 in Rotorua
462 reviews
0.2 mi away
Silver Fern Rotorua - Accommodation and Spa
Show Prices
Show Prices
Show Prices

Been to Regal Palms 5 Star City Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Regal Palms 5 Star City Resort

Address: 350 Fenton Street | Corner Ward Avenue, Rotorua 3010, New Zealand (Formerly Regal Palms Motor Lodge)
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Rotorua
#2 Business Hotel in Rotorua
#4 Luxury Hotel in Rotorua
#4 Spa Hotel in Rotorua
#8 Family Hotel in Rotorua
#20 Romantic Hotel in Rotorua
Price Range: £99 - £156 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Regal Palms 5 Star City Resort 5*
Number of rooms: 44
Official Description (provided by the hotel):
REGAL PALMS AND THE ART of HOSPITALITY Regal Palms 5 Star City Resort is located in the heart of Rotorua - New Zealand's geothermal wonderland. Here you'll find a great range of high quality accommodation options, exceptional facilities and unsurpassed hospitality. Luxury Rotorua Accommodation: Our modern and well-equipped range of superior suites and apartments make an ideal Rotorua accommodation option for couples, families, corporates and groups. Every suite and apartment has a great range of features, including a luxurious spa pool - perfect to sink into at the end of the day. Superb on-site Facilities: Be sure to make the most of the exceptional on-site facilities at Regal Palms 5 Star City Resort. Whether you want to relax with a drink in the cosy Guest Lounge, or you're up for something more active on the tennis court, in our heated swimming pool or on one of our free bicycles exploring the city - there's something for everyone here! Conference Facilities: Regal Palms 5 Star City Resort is the perfect location for your upcoming business meeting or conference. We have a range of conference packages to suit all small meetings (up to 20 persons) Packages & Promotions: Check out our Rotorua accommodation packages and promotions to make sure you're getting the best deal when you stay with us! True Kiwi Hospitality At Regal Palms, we understand that hospitality is an art that embraces service, attitude and respect for the individual needs of every guest - you can expect the same high level of customer service every time you stay with us. Warm Regards, Ross, Annie and the team at Regal Palms ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Odigeo, Agoda, Hotels.com and Ebookers so you can book your Regal Palms 5 Star City Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Regal Palms 5 Star City Hotel Rotorua

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing