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“A cute romantic hideaway”

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Treetops Lodge & Estate
Ranked #43 of 92 Hotels in Rotorua
Certificate of Excellence
Auckland, Auckland, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“A cute romantic hideaway”
Reviewed 30 October 2013

My husband and I experienced 3 wonderful days of peaceful bliss. Our villa was beautiful and the staff was lovely. My husband was obsessed with the amount of beautiful rimu used in the place ( he is a carpenter) and definitely enjoyed the surroundings. Unfortunately it rained most the time we were there but it was great just having a quiet place to relax.

Harry was wonderfully helpful and definitely a keeper.

Thank you for the great experience

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Lauren B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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180 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
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  • English first
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English first
Auckland
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 October 2013

One night was not long enough, and the 24 hours we had there not enough time to do everthing we wanted. We enjoyed everything about Treetops immensely. Room was just perfect with it opening out onto the grounds, food was great and the Spa treatment we received was up there with the best facial I have experienced. The walk to the bridal falls was stunning with the bonus of a lovely table and chairs at the base of the falls to have our picnic at!

  • Stayed October 2013, travelled as a couple
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Helpful?
1 Thank Donna E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 October 2013

Only a one night stay, but totally enjoyed the utter peace and serenity of this location with its wilderness vibe, yet not far from civilization.

We stayed in the main lodge room overlooking the lawn, and I just didn't want to leave - the room is totally comfortable, the bed was the best ever, and the tranquil natural atmosphere seemed to grip me and say - stay longer. The lodge ambience is excellent with large spaces, high stud and pleasant outlooks with large glass windows. I would love to return if I needed to just be away from the world and calm….

We found the service and food excellent, and the hike to the Bridal Veil falls despite being a little average with gorse about, was rewarded by the beautiful falls. The other hike we did was Stairway to Heaven through stunning tall tree native forest, and back via the Rainbow Trout trail - very beautiful.

  • Stayed October 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank HappyBob2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Zealand
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 11 August 2013

We were lucky enough to stay here again, and although it's a luxury lodge, somehow this time the service was below par. Having to re-park our own cars and get our own luggage to the rooms was disappointing.
It really is the little things that make these kind of experience special. And when you're paying that kind of money, those little things are noted.
Things like heated towel rails turned off, and coming into breakfast and finding they don't have a table big enough to seat the whole party. Instead we are all dotted around at 3 little tables. I did query with the very nice breakfast waitress whether they were understaffed. She said no, but it did kind of feel that way.
Overall, it was a very nice stay but not worth the amount we paid.

  • Stayed July 2013, travelled with friends
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Helpful?
7 Thank jane86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TTLodgeManager, Owner at Treetops Lodge & Estate, responded to this review, 27 September 2013
Management and staff changes have been made since this review | John Sax, Owner Treetops Lodge & Estate
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lisbon, Portugal
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 30 July 2013

This lodge is in a beautiful setting, which is peaceful and relaxing. The rooms were also beautiful and the open fire in the room was a delight. However the level of service was a disappointment as was the food. The dinner especially was very ordinary. We were greeted by the food and beverage manager on arrival who told us there was no chef on tonight and he was cooking dinner. This is unacceptable in this type of place! Thank goodness there was a Chef for breakfast and that was excellent. Even though there was only 6 guests in total the Manager got my name wrong, used the wrong wine class at dinner and was a little unfriendly. Whilst these are only little things, for the amount you are paying you expect better. I think there are probably better options in NZ for you to stay and enjoy the delights of NZ cuisine, wine and service. Can't fault the actual setting or lodge though.

  • Stayed July 2013
    • Value
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    • Service
Helpful?
2 Thank kiwiinlisbon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TTLodgeManager, Owner at Treetops Lodge & Estate, responded to this review, 27 September 2013
Management and staff changes have been made since this review | John Sax, Owner Treetops Lodge & Estate
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tempe, Arizona
Level Contributor
136 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 29 April 2013

Unfortunately we didn't have much time to enjoy this beautiful place or I might have given it 5 stars. The lodge is well appointed with a luxurious "hunting" lodge motif. There are lots of mounted heads and complete bodies too. So, if you are in PETA, this is not the place for you.

There is a beautiful billiards room, game room, sitting area and kitchen to relax in as well. Breakfast and a gourmet dinner are included in your stay. Each suite is tastefully decorated with a beautiful sitting area, oversized bathroom and a patio with table and chairs.

Lots of activities are available on property including hunting, fishing, kayaking, archery, hiking, etc. etc.!!! There is a large board in the kitchen area highlighting special activities and opportunities.

  • Stayed April 2013, travelled as a couple
    • Value
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Helpful?
2 Thank trvltess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington, New Zealand
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 9 April 2013

Fantastic experience and pure luxury. Stayed in main lodge area in beautifully appointed rooms, with a nice lawn and garden outlook. Amazing bush tracks. Food and service also top notch. Would highly recommend Treetops.

  • Stayed May 2012, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
4 Thank ShaneD_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Treetops Lodge & Estate

Property: Treetops Lodge & Estate
Address: 351 Kearoa Road | Horohoro, Rotorua 3077, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#3 Romantic Hotel in Rotorua
#18 Spa Hotel in Rotorua
#26 Family Hotel in Rotorua
#30 Luxury Hotel in Rotorua
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Treetops Lodge & Estate 5*
Number of rooms: 12
Official Description (provided by the hotel):
Nestled in 2,500 acres of 800 year old native forest, this award-winning luxury lodge is a life-long dream realised by owner and passionate naturalist John Sax. This uniquely New Zealand experience is a sanctuary and retreat of breath-taking terrain, offering the ultimate in world-class accommodation and adventure. Located outside Rotorua, the Maori heartland and trout fishing capital of the world, the Lodge’s elegant, ecology-inspired and architectural style was derived from the country’s pioneering past, with timber and stone finished echoing the natural beauty and simplicity of the great outdoors. Treetops offer seven streams, on-site trout fishing, four lakes and over 35 miles of adventure trails. Family adventures include helicopter adventures to live volcanoes, geocaching hunts and for the smaller guests a 5 Star Kids Club. Of particular note is Treetops Estate to Plate philosophy, with most of the dishes created by the dedicated team of chefs featuring ingredients reared or grown on this vast estate and near 100% pesticide free. These include world-class game and trout and also highlight estate-grown fruit and vegetables plus unique native herbs from the forest. Also offered is a superb wine cellar of New Zealand and world wines, with expert advice on making the best possible matches New are the complimentary Treetops Signature Experiences; ‘Estate to Plate’ Safari, Wild Food Cooking School, and the Indigenous Food and Heritage Trail - all offering unequalled personal interaction with the natural heritage and native wilderness. Our dedicated spa offers unique health-giving Maori rituals and traditional treatments, or for golfers, Treetops extends a personal invitation to their sister lodge, The Kinloch Club which boasts the 18 hole Jack Nicklaus designed golf course. ... more   less 
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Also Known As:
Treetops Hotel Rotorua

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