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“Friendly and great murals!” 4 of 5 bubbles
Review of Cactus Jacks Backpackers

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Cactus Jacks Backpackers
London
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Friendly and great murals!”
4 of 5 bubbles Reviewed 16 February 2014 via mobile

I stayed here for four nights and though my first impression wasn't the best, it improved once I realised what a friendly and fun hostel this is. The hostel is Mexican themed with colourful murals and signs inside and out - really wonderful and artistically rendered. The staff and guests were generally very friendly and good company making this a great place for a solo traveller. I stayed in a twin room by myself which was simple but adequate.

My only caveats were the rather somber check in experience with a young lady who treated me like a nuisance. The owner Paul was much more welcoming and friendly. They seem to be doing up the place so it should be even nicer in the near future.

Stayed February 2014, travelled solo
Helpful?
2 Thank Minty_Danni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwordKing, Owner at Cactus Jacks Backpackers, responded to this review, 17 February 2014
Thanks for your Review..
Cactus jacks is always being upgraded . It is our aim to modernise and make our Hostel into something extra special.
Your kind words are encouraging
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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106 reviews from our community

Traveller rating
    26
    38
    18
    9
    15
See reviews for
9
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Business
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (10)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
Auckland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 2 February 2014 via mobile

I have just gotten back from Rotorua for ragga muffin 2014, overall my experience at the backpackers was awesome an beyond I found all the people that stayed there were all super friendly and considerate! I would like to thank the manager so much for the weekend , I thought the whole set up of the place was cool and the atmosphere made it memorable thaaank you soooooo much p.s Idk wat that bad review was about cos she must of Ben some where else as her review sucked!!!

Stayed February 2014, travelled with family
Helpful?
1 Thank Ayla M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwordKing, Owner at Cactus Jacks Backpackers, responded to this review, 4 February 2014
Thank you for the nice review
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 30 January 2014

The Cactus Jack in Rotorua is a very charming hostel with a nice South American atmosphere, because as you walk by you see a lovely front yard filled with a lot cactuses (which isn’t the only thing which gives you the feeling of South America). We were astonished by the friendly owner called Paul, who gave us free beer and free internet vouchers, furthermore Paul can get special discounts on tours in Rotorua as he is a known person in Rotorua. The hostel itself is clean and the beds are very comfortable, what you actually wouldn’t expect for the very cheap price of the dorm rooms. First we just wanted to stay few days, but then we decided that we will stay longer in the hostel, not just because you can do a lot in Rotorua, because we really like the hostel. Furthermore the Cactus Jack is just about two minutes walk away from the “CBD”, so you profit from its central location.

All in all if you are looking for a nice and charming hostel at low price, we can recommend you going to the Cactus Jack , as there is a wide range of hostels in Rotorua.

  • Stayed January 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank 161Seb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwordKing, Owner at Cactus Jacks Backpackers, responded to this review, 4 February 2014
Thanks for the kind words
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dunedin, Otago, New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 4 January 2014

we booked 2 double rooms at $75 a night. One had a tv and the other one didnt which i thought was strange. Especially for what we paid. The rooms were so tiny and dirty. The shower was dirty and had no pressure what so ever, it was like taking a shower in the rain. The room was so hot that it was very hard to sleep, there was no air con and only a small window which didnt let any air in. Both nights we stayed there was loud music and people talking until 1am. You had to pay to use the pool table and the spa pool was only open from around 2pm to 930pm. when we checked in around 1pm the manager was eating lunch and didnt seem too happy that we had interupted him. Overall i would never stay here again and would not recommend it to anyone.

  • Stayed January 2014, travelled with family
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank Sharna O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwordKing, Owner at Cactus Jacks Backpackers, responded to this review, 4 February 2014
I guess there ae times when a guest is angry and posts a bad review
First I am sorry our place did not meet all your expectations.
Second If my rooms are dirty why would you not ask us to clean them and further why would you put up with dirty rooms fo two nights? I cannot figure that one out at all..
In closing we thank you for reminding us that we have to work harder to please all our guests so our blessings to you for your future.
We know that Cactus Jack backpackers provides a good quality backpackers which pleases some people all the time.
Our aim is to please all our guests all the time
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Rotorua hotels

Rotorua, New Zealand
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 27 December 2013

Hi, I stayed a short while ago. Lovely character place. Quirky artwork. Extremely helpful staff willing to diffuse any situation amongst guests quickly & quietly. Great touristy advice. Very clean & comfortable. Loved it. Long-term stayers are welcoming with lots of stories.

Room Tip: Rooms inside are quieter. Very sociable around the courtyard.
See more room tips
  • Stayed December 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Nichole F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwordKing, Owner at Cactus Jacks Backpackers, responded to this review, 29 December 2013
Thank you for writing your positive review
I think that more people should write reviews
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
53 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
3 of 5 bubbles Reviewed 11 December 2013

I don't get the whining here about this place.

Its cheap. Its a bit tacky. Tonnes of character. The minimum you expect from a cheap hostel.

Yes it was loud and a bit grimy but hey, if you wanted better...pay more!

Love the art around the place. Wouldn't stay again but enjoyed my 2 night stay nonetheless.

  • Stayed December 2013, travelled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Oliver A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwordKing, Owner at Cactus Jacks Backpackers, responded to this review, 29 December 2013
Thanks for taking time to write a review.
We now have an incentive to improve our place
Thanks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Duluth, Minnesota
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 10 July 2013

I traveled with a group of 6 students so we were looking for a nice cheap place, this was the cheapest around, $22 for our own room. The guy who owns the place is awesome! He gave us coupons for $1 beer down the street and got us discounts on rafting. He was very helpful in explaining where the grocery store, bus station, etc were. The entire place is painted with a South West theme. The room was good, just exactly what you needed. We used the TV room and rented a few movies. Didn't use the kitchen or the hot tub but both looked fine. Will definitely stay again!

Room Tip: We shared a 6 person room for $22, but we had the option to stay in another large room for $20.
See more room tips
  • Stayed July 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank natalie b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SwordKing, Owner at Cactus Jacks Backpackers, responded to this review, 29 December 2013
Thanks for the review
It means the work we are doing is appreciatted
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cactus Jacks Backpackers

Property: Cactus Jacks Backpackers
Address: 1210 Haupapa Street, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Hotel Style:
Ranked #46 of 57 Speciality Lodging in Rotorua
Price Range (Based on Average Rates): £
Number of rooms: 20
Official Description (provided by the hotel):
Fun Themed Hostel with Cartoon and Movie Characters ... more   less 
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