Dirty and disgusting + unbelievably rude owner who literally steal your 20$ key deposit if you are a few minute late for the 10am check out! Seriously! But well done because when you arrive you write all your information on a paper (as for almost all backpackers in NZ) and you signed it. And there is a note specifying that if you check out after 10am you will loose your key deposit, so he covers himself! We stayed there for 4 days in a really not busy period. I had totally forgotten about this little note when we check out (like if this was the only thing in your mind when you travel). We were a little bit late for the check out but 1/ it is not like someone has been waiting for the room in that case I could totally understand the inconvenience 2/ the girls who were cleaning were already busy with other rooms so again it is not like we were making them wait for us. When I went to check out, he just told me in an extremely satisfied tone: you just loose your key deposit! I of course apologized for the few minutes late and thought he was kidding about not giving us back the deposit. It's not like we had checked out at 11h30 or 12h! But no no he was serious and he even told me: This will be a lesson for you! Seriously? Who does he think he is? We have been travelling for years and there are no backpacker in the world which is doing this, even more in a not busy period (because I could really understand it when it is busy and people are waiting for the room to be cleaned..etc). Anyway, just make yourself a favor and avoid this terrible place! There are so many other nice places with sooo nice owners in NZ!
- Official Description (provided by the hotel):
- Fun Themed Hostel with Cartoon and Movie Characters ... more less
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