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“Great Family a Time!”

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Cleveland Thermal Motel
Ranked #11 of 92 Hotels in Rotorua
Certificate of Excellence
Auckland Region, New Zealand
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great Family a Time!”
Reviewed 28 April 2014

Decor is a bit dated but totally clean and adequate...loved the hot tub and we spent a few hours in the heated pool which was awesome! Very centrally located to the city centre and all major Rotorua tourist attractions. Easy access from the road either a bright neon sign if you get lost. Across the road is a The Mill liquor store if you need to dash out for adult drinks treats. It had a very easy going, relaxed family atmosphere...my kids loved it here and I would definitely stay again...thanks for the great time!

Room Tip: Don't pick a unit close to the pool if you want peace and quiet...the pool is very popular and o...
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  • Stayed April 2014, travelled with family
    • Value
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Helpful?
Thank Twilightmama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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577 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (90)
Date | Rating
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English first
Porirua, New Zealand
1 review
Reviewed 27 April 2014

Excellent location and facilities, the staff were fantastic and very friendly. Our families enjoyed staying here during our recent visit to Rotorua, especially Marilyn - she was super awesome from the time we arrived until the time we left!
The hotpool was a seller with our kids and also the whole family. We will definitely be staying here the next time we visit Rotorua.
Thank you again!!!

  • Stayed April 2014, travelled with family
    • Value
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Helpful?
Thank Motusaga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 17 April 2014 via mobile

Great little place. Staff are happy to help in anyway, talk to them about what your going to be doing on you stay and they will recommend different things and possibly give you a voucher or two. Plenty of space to relax. Even if you want to just relax inside the TV and sky are top of the line.

Stayed April 2014, travelled with friends
Helpful?
Thank littlen2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 April 2014

Brij, the owner, was the most helpful and friendly person you could wish to meet. Apart from providing the discount vouchers, he also provided us with loads of local knowledge and places to visit. The Redwoods was one and we found this to be the most amazing place. Thank you Brij for all your local knowledge. Our room was also great as was the free wi fi. We will certainly be staying with Brij the next time we visit. I would suggest if you are thinking of a trip to Rotorua to stay here.

  • Stayed April 2014, travelled with friends
    • Value
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Helpful?
1 Thank susanelford53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chesterfield, United Kingdom
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 April 2014

We recently returned from a three week tour of New Zealand. We stayed at many motels but this one was our favourite.

The owner is extremely friendly and goes out of his way to give information about the surrounding area and places to visit.

The rooms were great and we loved the free wifi (some motels charge).

Only a few minutes walk from a great park with thernal features - boiling mud etc. Shops close by too. Only a short distance from the beautiful little church and village of Ohinemutu. Don't miss seeing this church!!

If we ever go back to Rotorua we will definitely stay here!

  • Stayed February 2014, travelled as a couple
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Helpful?
1 Thank valerie1_101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 March 2014

The owner is a kind, patient human being. He provides vouchers for sights around Rotorua. Toward the end of my stay, I found out that he is currently renovating all the hotel rooms. My hotel room hadn't been renovated yet, but I found nothing wrong with it. The floor, kitchen, and bathroom were clean. Refrigerator was tidy. Overall, the hotel is affordable and conveniently situated near most of the tourist sights in Rotorua. I didn't try the mineral spa or swimming pool, so I can't comment on them. Nonetheless, I enjoyed the free Wi-Fi. It's so hard to find a hotel in New Zealand that doesn't charge/limit your access to the internet.

Great owner, great hotel.

Room Tip: If you'd like to stay in a renovated room, you could try asking the owner. Although I don't...
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  • Stayed March 2014, travelled with friends
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Review collected in partnership with this hotel

Helpful?
1 Thank AsianTraveler24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boulder, Colorado
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 March 2014

Good basic comfortable accomodation with good self-catering kitchen facilities. Helpful hosts/owners (Brij). Moderately easy walking access (10-15 minutes) to downtown ped mall via thermal parks and the hospital or direct via Lake Road. Shops (veggie, meat, bread/milk)right across the street. Sorry we missed having any pool time - too much else to do in and around the town.

Room Tip: Nothing particular - all seemed like OK locations
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  • Stayed February 2014, travelled as a couple
    • Value
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    • Rooms
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    • Service
Helpful?
Thank injasutidave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cleveland Thermal Motel

Property: Cleveland Thermal Motel
Address: 113-119 Lake Road, Rotorua 3010, New Zealand (Formerly The Cleveland Thermal Resort)
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
#8 Best Value Hotel in Rotorua
#13 Family Hotel in Rotorua
#15 Romantic Hotel in Rotorua
#16 Business Hotel in Rotorua
Price Range (Based on Average Rates): £
Hotel Class:3 star — Cleveland Thermal Motel 3*
Number of rooms: 31
Official Description (provided by the hotel):
Welcome to The Cleveland Thermal Motel. The Cleveland Thermal Motel is perfectly situated only minutes from both Rotorua's lake front and city centre, and in close proximity to many leading tourist attractions. We are an outstanding accommodation option for those visiting this tourist haven in the central North Island. Set in over 2 acres of spacious grounds with manicured lawns and beautiful gardens, the motel also offers a great outdoor heated pool, two hot thermal mineral pools, and a large children's playground area. Our comfortable rooms and amenities make The Cleveland the perfect accommodation choice for couples getaways, large groups, and in particular, family holidays. We have plenty of parking for boats, trailers, second cars or large vehicles, and with our location within walking distance of the markets at the lake, the central city, and the hospital, we are ideal for those without transportation too. ... more   less 
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Also Known As:
Cleveland Hotel Rotorua
Cleveland Motel Rotorua

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