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“Great Owners”

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Union Victoria Motel
Ranked #54 of 92 Hotels in Rotorua
Level 1 Contributor
3 reviews
“Great Owners”
Reviewed 17 March 2014 via mobile

Bruce And Cherri made me so welcome staying at there motel it is so centre to all the shops and attractions and they go out of there way to give me maps to places within the Rotorua . Ill be going back and stay at there motel with theres pools

Stayed March 2014, travelled with friends
Helpful?
Thank Alex T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruce B, Owner at Union Victoria Motel, responded to this review, 18 March 2014
Hi Alex, Thanks for the great review we 're glad you enjoyed your time with us and were able to see what Rotorua has to offer and we hope to see you again in the near future.
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168 reviews from our community

Traveller rating
    66
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    4
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (28)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Melbourne, Australia
Level 3 Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 March 2014

Although a little 'older' in style, this motel was very central and provided a high standard of accommodation blended with extremely friendly and efficient service thanks to owners Bruce and Cherri who just can't do enough for their guests. They helped us with bookings and lots of recommendations for things to do. The unit was very clean and comfortable. Thoroughly recommended!
Michael & Lucy M.
Melbourne

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank MICMIK1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruce B, Owner at Union Victoria Motel, responded to this review, 9 March 2014
Hi Michael & Lucy, Thank you for a great review, we are glad you enjoyed your stay with us and had a good look at what Rotorua has to offer. We do take pride in our Motel and hope all our guest have a comfortable stay, thanks again and hopefully we will see you sometime in the future.
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Adelaide
Level 5 Contributor
79 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 15 January 2014

It's hard to know how to review this hotel. Our room was comfortable and had most things that we needed. It was fairly basic and not very stylish. Some of the other guests were very noisy. I would usually rate this standard of hotel as average, but I will give it extra points because the warm pools were excellent, and our whole family enjoyed them.The staff were very nice and helpful, and the location was also very good. It's not The Ritz, but it had a lot going for it.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank AdelaideAnita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruce B, Owner at Union Victoria Motel, responded to this review, 16 January 2014
Hi Anita, Thanks for you comments, I'm glad you enjoyed your stay with us and also enjoyed what we have to offer.
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Sydney, Australia
2 reviews
Reviewed 13 January 2014

The room suited our family needs, the hosts were welcoming and always helpful and they even arranged to send on some items that we left behind. I'd certainly recommend this accommodation. It is centrally located.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruce B, Owner at Union Victoria Motel, responded to this review, 15 January 2014
Hi Paul, Thanks for the comments, they are nice big rooms ideal for families and with the Mall and Supermarket across the road makes it nice and convenient. I hope you parcel arrived safe and sound
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Sydney, Australia
1 review
Reviewed 12 January 2014

Quite a few positives. Very good location; well managed by the owners - Bruce and Cherri were spot-on with their recommendations for things to do for a young family like ours; clean and well maintained. The kids enjoyed the swimming pool and mineral spas. Good value for money.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hanoze U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruce B, Owner at Union Victoria Motel, responded to this review, 15 January 2014
Quite a few positives. Very good location; well managed by the owners - Bruce and Cherri were spot-on with their recommendations for things to do for a young family like ours; clean and well maintained. The kids enjoyed the swimming pool and mineral spas. Good value for money.

Hi Hanoze, Thanks for the positive review I'm so glad you enjoyed your time in Rotorua and were able to see the things we have on offer.
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Beijing
Level 3 Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 January 2014

For a motel with swimming pool and mineral spas on site, this is a good value option. The thermal pools were really clean and great for relaxation after a day tripping in Rotorua. The location is quite convenient, shopping centre right across the street and city centre more or less within walking distance. Rooms were kept quite clean. I would recommend this motel to people with a car and on a budget.
The room is a bit shabby and furniture quite worn. Not for people who are particular about modern interior. Also, guests are not allowed to cook spicy food or seafood in the kitchen, which is not a big deal but we prefer to have the option. Having said all that, I will definitely book here again on my next trip to Rotorua.

  • Stayed December 2013, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Peng Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruce B, Owner at Union Victoria Motel, responded to this review, 6 January 2014
For a motel with swimming pool and mineral spas on site, this is a good value option. The thermal pools were really clean and great for relaxation after a day tripping in Rotorua. The location is quite convenient, shopping centre right across the street and city centre more or less within walking distance. Rooms were kept quite clean. I would recommend this motel to people with a car and on a budget.
The room is a bit shabby and furniture quite worn. Not for people who are particular about modern interior. Also, guests are not allowed to cook spicy food or seafood in the kitchen, which is not a big deal but we prefer to have the option. Having said all that, I will definitely book here again on my next trip to Rotorua.

Hi Peng, Thank you for your comments, I'm glad you enjoyed your time in Rotorua and found the Motel to be to your satisfaction. I have just been and had a look in the room you stayed in and although the furniture is not the latest fashion I wouldn't call it shabby, mine you we are not a 5star Motel either. As far as your comment about "guests are not allowed to cook spicy food or seafood in the kitchen" that's not quite true we do ask that guests refrain from using fish oil or cooking curry in particular as they leave a unpleasant smell in the room and is not very pleasant for the next guest. In the past we have had rooms out of commission for up to a week because of lingering smells.
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Gisborne, New Zealand
1 review
Reviewed 27 December 2013

We stayed at the union Victoria motel for 2 days I was greeted by Bruce who was very friendly and happy guy who went out of his way to make us feel at home thanks so much!!! we had our two young children, whom absolutely loved the heated swimming pools that also had a toddlers pool. It was hard to get them out, it was so peaceful and quiet didn't notice any traffic noise slept like a log, would have loved to stay longer good value for your money was a bit tight with 5 in the room we had but it was very clean and tidy would definitely stay again perfect location

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank patricia t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bruce B, Owner at Union Victoria Motel, responded to this review, 28 December 2013
Hi Patricia, Thanks for the positive review it is much appreciated we do try and make our guests feel as comfortable as possible, I'm glad you and the kids enjoyed the pools they are great aren't they. The One Bedroom Apts are better suited for 3 or 4 guests and can get a bit tight with 5 we do however have other options available for future stays with us, Two Bedroom Apts and Two Bedroom Bungalows which have that extra bit of room to spread out.
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Additional Information about Union Victoria Motel

Property: Union Victoria Motel
Address: 26-28 Victoria Street, Rotorua, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
#26 Romantic Hotel in Rotorua
#36 Family Hotel in Rotorua
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Union Victoria Motel 3.5*
Number of rooms: 20
Official Description (provided by the hotel):
20 self contained Units, 12x Studio Units, 4x One Bedroom Apts, 2x Two Bedroom Apts, 2x Two Bedroom Bungalows.All units are fully self contained with LCD TV's, Freeview, Sky, Telephone, Wi-Fi. All Units are non smoking, check-in from 2.00pm, check-out 10.00am.Off street parking, Guest laundry, Car wash, Games Room, Bike Hire. Outdoor heated swimming pool & toddlers pool , Covered Spa & Genuine Mineral pools.Continental and Cooked breakfast available on request delivered to your room. Rotorua International Airport 20 minutes drive, Sightseeing and tour activities arranged at reception, Thermal areas 5 to 20 minutes drive,Racecourse and Golf course 3 minutes drive,Intercity Bus Terminal 3 minutes drive,5 minute walk to City centre and Restaurants.Countdown Supermarket & Mall directly opposite the Motel. ... more   less 
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Also Known As:
Union Victoria Hotel

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