We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Exceptional accomodation and perfect wedding venue 2013” 5 of 5 bubbles
Review of Peppers on the Point - Lake Rotorua

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Peppers on the Point - Lake Rotorua
Ranked #27 of 93 Hotels in Rotorua
Certificate of Excellence
Rotorua, Bay of Plenty, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Exceptional accomodation and perfect wedding venue 2013”
5 of 5 bubbles Reviewed 18 May 2013

On the 3rd of May this year myself and my bridal party stayed in the very cosy log chalet cottage at Peppers on The Point. The following day we prepared for our wedding while enjoying the most picturesque panoramic views of Lake Rotorua and Mokoia Island, our vendors came to us so were able to relax while waiting for our 3pm ceremony followed by our reception at 5.30pm.
The staff were welcoming, friendly and went out of their way to ensure our day was perfect from beginning to end. If we had to do it all again, we wouldn't change a thing.
Many thanks to all the staff (too many to thank individually) for such a successful couple of days!
Mr & Mrs Smith.

  • Stayed May 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Peacelovinglibra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
214KPR, General Manager at Peppers on the Point - Lake Rotorua, responded to this review, 30 May 2013
Thank you for your wonderful comments and we just loved being part of your special day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

129 reviews from our community

Traveller rating
    99
    14
    8
    3
    5
See reviews for
28
72
2
1
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • Czech first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Jodhpur, Rajasthan
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 14 May 2013

We stayed at Peppers on the Point in Rotorua in September 2009. I must say this was by far the best hotel of our rather long itinerary which boasted of bigger chains and hotels.

The view is breathtaking, the staff was very helpful and welcoming even though we were late in reaching the hotel. They organized a wonderful private dinner for us and the breakfast was sumptuous and enjoyable. I would love to visit Peppers on the Point again and thank you for giving us wonderful memories.

  • Stayed June 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank che_bakshi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
214KPR, General Manager at Peppers on the Point - Lake Rotorua, responded to this review, 30 May 2013
Thank your for you wonderful comments and we are thrilled you enjoyed your stay! All the very best for your lives together and maybe we shall see you again someday!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 7 May 2013

From the moment we stepped in to the time we left we never wanted to leave the place. The Suite was perfectly located with breathtaking views of the Rotorua Lake. Just stayed for a night wished we had stayed longer.

  • Stayed April 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank neelanjshah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
214KPR, General Manager at Peppers on the Point - Lake Rotorua, responded to this review, 30 May 2013
Thanks for your lovely comments and we are very happy you enjoyed your stay!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 24 March 2013

I'm so glad I reviewed TripAdvisor before booking my short stay in Rotorua. With so many places to stay it is quite overwhelming when booking the perfect place. Long story short I had no idea it would be so stunning and serene. I wanted somewhere breathtaking and this was it. Every angle is a photographers dream, beautiful service, stunning accomodation, culture, beautiful food, nature, and even a reiki therapist on site.
We stayed in a cottage and it was just divine had breakfast included which has freshly made to order and amazing. The Massage therapist- Daniele- was incredible. The property even features a hillside chapel and Shetlands and donkeys on the hill. Will definitely be raving about our beautiful experience here. 10/10

  • Stayed April 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Huntercain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
214KPR, Manager at Peppers on the Point - Lake Rotorua, responded to this review, 30 May 2013
Thank you for your wonderful comments and we are thrilled you enjoyed your stay!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 bubbles Reviewed 4 March 2013

We booked a last minute escape to Rotorua for the weekend and called a few hotels to see who had the optimal bedroom layout that allowed us to put our toddler down for the night but still enjoy the evening to ourselves. Kym took our call and talked us through the different room configurations. I went ahead with the booking largely on the back of Kyms friendly approach. A few hours later we received an email from Kym to say she had popped into the cottage she had recommended and explained the configuration which actually exceeded our expectations. Such refreshing, proactive customer service.

On arrival we were personally greeted by Andrew who took us on a quick tour of the facilities before showing us to our cottage.

The setting is simply spectacular. An old family estate home has been converted to a lodge. It's grand, dramatic and peaceful. The cottage itself was beautifully decorated in neutral tones, clean and beautifully laid out. Everything we wanted or could possibly need was on hand. We spent most of our time staring at the vastness of our Lake Rotorua view ...and patting the miniature ponies who hang around our deck. The resort has a small private beach on the lake for paddling and lovely grounds for exploring. We declined dinner to babysit but enjoyed our 'cooked to order served with a smile' breakfast in the morning.

If you're looking for pure escapism in the Rotorua area ...with just a five minute drive to the Skyline and Rainbow Springs ....this is is your spot.

We've visited Rotorua many times but this was the first time we've stayed out of the city centre and were rewarded with a very refreshing, scenic and peaceful experience.

  • Stayed February 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank NZ_SandS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
214KPR, Manager at Peppers on the Point - Lake Rotorua, responded to this review, 7 March 2013
Another very happy guest!
We often get asked to describe our property and enviroment over the phone so if you are a potential guest and are not sure of a few things then give us a call and we are more than happy to help where we can.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 bubbles Reviewed 1 March 2013

The stunning outlook in a grand old family home is let down by lack of atmosphere and attention to detail.
The meal was disappointing in service, quality and presentation.The dietary requests at booking for no onion were totally ignored and the majority of the meal was onion containing and as it appeared that it was completely preprepared nothing could be altered. We were presented with the cheese platter with no accompanying bread or biscuits. The weather was warm and the air conditioner was on but it could not combat the stifling bedroom due to the slab heating left on by the cleaning staff. It took numerous phone calls from the waiter/sommelier (?only on site staff member) to remedy the problem. We felt it was not worth the money. We communicated our concerns the next day to the manager and were assured that it would be investigated but we have heard nothing since

  • Stayed January 2013, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank Marea R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
214KPR, Manager at Peppers on the Point - Lake Rotorua, responded to this review, 5 March 2013
It was unfortunate that the dietry request had not printed out on the reservation form and we sincerley apologised for that at the time. We now double check our reservation forms as a result of this.
Most people enjoy the feel of warm tiles under foot whilst in tiled bathrooms but perhaps not so enjoyable in summer so a new procedure is put in place for this.
Concerns where addressed the following morning from our guests to front office staff and where relaid to management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
5 of 5 bubbles Reviewed 27 February 2013 via mobile

It was a late decision on Valentines day to stay, we were greeted by Andrew on arrival and made to feel very welcome. Our room was upgraded at no extra cost and the views were nothing short of stunning.
We stayed in for dinner and the chef went out of his way to make special meals for the kids. Our dinners were wonderful with very attentive and friendly staff. After a great nights sleep we went downstairs to be greeted by a cooked to order breakfast.
A great place to stay if your are looking for peace and quite in a luxury setting.

Stayed February 2013, travelled with family
Helpful?
Thank Martin T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
214KPR, Manager at Peppers on the Point - Lake Rotorua, responded to this review, 5 March 2013
These are wonderful comments and what we strive for. Its all about the guest so we do our best to make them feel very welcome and at there home away from home.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Rotorua hotels
9.0 mi away
Treetops Lodge & Estate
Treetops Lodge & Estate
#42 of 93 in Rotorua
4.5 of 5 bubbles 174 reviews
9.3 mi away
Solitaire Lodge
Solitaire Lodge
#25 of 93 in Rotorua
5.0 of 5 bubbles 133 reviews
4.6 mi away
Hamurana Lodge
Hamurana Lodge
#15 of 93 in Rotorua
5.0 of 5 bubbles 393 reviews
Show Prices
Show Prices
Show Prices
3.3 mi away
Silver Fern Rotorua - Accommodation and Spa
3.2 mi away
Wai Ora Lakeside Spa Resort
3.5 mi away
Regal Palms 5 Star City Resort
Show Prices
Show Prices
Show Prices

Been to Peppers on the Point - Lake Rotorua? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Peppers on the Point - Lake Rotorua

Property: Peppers on the Point - Lake Rotorua
Address: 214 Kawaha Point Road, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites
Hotel Style:
#18 Romantic Hotel in Rotorua
#22 Luxury Hotel in Rotorua
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Peppers on the Point - Lake Rotorua 5*
Number of rooms: 15
Official Description (provided by the hotel):
5 Star Exclusive luxury lodge surrounded by the sparkling waters of Lake Rotorua. Peppers on the Point offers guests the opportunity to experience the rich culture and geothermal wonders of Rotorua or simply relax and enjoy the tranquility of the stunning location. Once a Maori Pa site, the property is steeped in local history - of ancient battles, love and life - and looks out towards the historic Mokoia Island. The Lodge itself is a converted 1930's mansion filled with beautiful antiques and only 10 minutes from the heart of Rotorua. Linking into Rotorua's spa heritage we have our own therapeutic health and wellness treatment room and a small guest gym. Other facilities include a tennis court, private beach, native bush walks and jetty. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Hotels.com, Travel Republic (UK), Odigeo, HotelsClick, Hotel.de, HRS and Ebookers so you can book your Peppers on the Point - Lake Rotorua reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Peppers On The Point - Lake Rotorua Hotel Rotorua

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing