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Ibis Rotorua
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Reviews (1,220)
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All reviewseat streettwo double bedsa lake view roomplenty of free parkingrooms are smalllobby areabuffet breakfastroom was clean and comfortableshort staytwo nightswould stay againclose to townnew zealandaccornovatellakefrontcbd
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899 - 904 of 1,220 reviews
Reviewed 2 August 2011

We stayed here for 2 nights while exploring Rotorua. The hotel is in the heart of the town, it is easy to find and easy to find dinner and drink options in the area. The front desk staff was friendly. The room itself was average, it had a tube tv, basic finishings but everything was clean and well maintained.

  • Stayed: June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank mattrx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJuniper, Manager at Ibis Rotorua, responded to this reviewResponded 28 August 2011

Thank you for the comments regarding our front desk staff.
They will be happy to know their efforts don't go un appreciated.
Regards Matt Juniper, Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2011

  • Stayed: July 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
MJuniper, Manager at Ibis Rotorua, responded to this reviewResponded 28 August 2011

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
A TripAdvisor Member
Auckland
2
Reviewed 27 July 2011

Good economical hotel for a nights stay. Only few staff to handle everything from check in to cleaning tables to taking order for food and serving it and room service. Staff are friendly though and do not complain. nice views of the lake, located centrally. Bathroom was dirty - seems like it was cleaned in a hurry. breakfast is good but not recommended for lunch or dinner.

  • Stayed: July 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJuniper, Manager at Ibis Rotorua, responded to this reviewResponded 10 August 2011

Thank you for the comments regarding your recent stay at the Hotel Ibis Rotorua. Please contact me at this address if you would like to further discuss the issues you raised. h1874-gm02@accor.com
Matt Juniper, Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
Auckland
1
Reviewed 26 July 2011

Not happy at being unable to access hotel from basement carpark on 2 separate occasions. Both at night when it was raining. Our keycard had to be reprogrammed.

Not enough information about hotel amenities

  • Stayed: July 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MJuniper, Manager at Ibis Rotorua, responded to this reviewResponded 28 July 2011

Thank you for the comments regarding your recent stay at the Hotel Ibis Rotorua. Please contact me at this address if you would like to further discuss the issues you raised. h1874-gm02@accor.com
Matt Juniper, Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
An Accor traveller
Auckland
1
Reviewed 25 July 2011

  • Stayed: July 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
MJuniper, Manager at Ibis Rotorua, responded to this reviewResponded 28 July 2011

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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