Our room was clean and in good condition - perhaps a little smaller than other hotels of this type, but nothing that made any difference to our stay. Breakfast was good - the only hotel we stayed at in NZ which offered porridge for breakfast (which we loved), and there was a good variety of other foods too. The happy hour at the bar is reasonably good value, and there is free internet access on the PCs in the reception area, which was a great bonus for us.
The location is great for exploring Rotorua on foot, but that's pretty much the same for most hotels in Rotorua because it's a small place.
Staff were friendly and helpful, and seemed to have good rapport with customers.More
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