We,along with other family members just spent one night here while in Rotorua to attend a wedding, sharing three rooms between us. Our room had a basic street view and was entirely fit for purpose which was essentially just somewhere to sleep, the quality of sleep was good and the room was fine.
The only staff we dealt with were at reception and they were all courteous and efficient.
One of our party had paid a little extra and had a nice view of the lakefront which was probably around 300 metres away.
Its an easy walk down to several restaurants and bars and the Government Gardens are only a short walk a little further on.
The hotel is well located and would be fine for people looking to stay a little longer and wanting a reasonably priced hotel to base themselves at whilst taking in more of what Rotorua has to offer.More