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“Accommodation at Ibis Hotel Rotorua NZ”
Review of Ibis Rotorua

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Ibis Rotorua
Ranked #36 of 91 Hotels in Rotorua
Reviewed 11 February 2014

I stay at this hotel on a regular basis for business, I have always enjoyed my stays due to
Staff. They are always welcoming, very professional and friendly. The Toaster at breakfast
could be more user friendly as the instructions to use are in English only.

  • Stayed: January 2014, travelled on business
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Thank Les W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian S, Manager at Ibis Rotorua, responded to this reviewResponded 23 March 2014

Dear straveller91

It is always fantastic to hear from our regular guests, thank you for the ongoing patronage. Looking forward to your next stay with us.

Regards
Ian

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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512 - 518 of 1,194 reviews

Reviewed 7 February 2014

  • Stayed: February 2014, travelled as a couple
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Review collected in partnership with Accorhotels.com
Thank waiheke
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Ian S, Manager at Ibis Rotorua, responded to this reviewResponded 25 March 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 30 January 2014

  • Stayed: January 2014, travelled as a couple
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Review collected in partnership with Accorhotels.com
Thank Anna H
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Ian S, Manager at Ibis Rotorua, responded to this reviewResponded 25 March 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 30 January 2014

A very nice hotel and we received a friendly welcome together with a voucher for a fee drink from the bar. Our room was very nice and the bed was comfortable. We had dinner at the hotel and the meal was lovely. The hotel is across the road from the lake which we could view from our room.

  • Stayed: January 2014, travelled as a couple
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Review collected in partnership with Accorhotels.com
Thank nmurdoch1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian S, Manager at Ibis Rotorua, responded to this reviewResponded 23 March 2014

Dear nmurdoch1

Thank you for the feedback regarding your stay with us, I am pleased you enjoyed the facilities, look forward to having you back with us.

Regards
Ian

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Reviewed 30 January 2014

Booked online for two nights, relying on pictures shown but the real deal is absolutely grotesque. Came to a poorly aired room with a carpet full of obnoxious marks that I did not deem it fit for our toddler to step down from the bed. Lumpy beds made the night so uncomfortable so checked out next morning. Would not recommend this place to anyone, forget the views hygiene is most important. The bathrooms did not have a shower cap and it took the lady at the desk 10 mins to locate one! An entire re hauling is required for the hotel's amenities, the staff can do as much. They tried their best to put forward their best faces but you can see through it all and sympathise with them.

  • Stayed: January 2014, travelled with family
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Review collected in partnership with Accorhotels.com
Thank Kawal S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian S, Manager at Ibis Rotorua, responded to this reviewResponded 23 March 2014

Dear Kawal S

Thank you for the feedback regarding your stay with us, at the Ibis Rotorua we strive to provide superior service to all our guests, we have obviously not succeeded on this occasion and for that I apologize.

Regards
Ian

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Reviewed 29 January 2014

we stayed at the property for one night. hotel rooms were small but neat and clean...the staff was very helpful in arranging cabs for our next day flight to dunedin. its a value for money stay and the location was great.

  • Stayed: March 2013, travelled as a couple
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Thank kamlesh02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian S, Manager at Ibis Rotorua, responded to this reviewResponded 31 March 2014

Thank you for the feedback regarding your recent stay with us in Rotorua, I am pleased to hear that you trip was a memorable. Hope the rest of your trip was as pleasant.

Regards
Ian

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Reviewed 28 January 2014

  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Review collected in partnership with Accorhotels.com
Thank BrianRevell
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Ian S, Manager at Ibis Rotorua, responded to this reviewResponded 31 March 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Ibis Rotorua

Address: Lake End Rangiuru Street | PO Box 348, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Restaurant Wheelchair access
Hotel Style:
#26 Romantic Hotel in Rotorua
Price Range: £69 - £146 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ibis Rotorua 3.5*
Number of rooms: 145
Official Description (provided by the hotel):
Hotel Ibis Rotorua is located on the picturesque shores of lake Rotorua, just five minutes walk from the central business district, convention centre, cafes and restaurants and some of Rotorua's most popular tourist attractions. The fully air-conditioned hotel offers 145 rooms providing exceptional comfort and value. Room configurations can be one king or two doubles. A number of triple rooms with three single beds are also available. Bedrooms feature in-room safes, internet with broadband connectivity, showers, flat screen TV's and refrigerators. 24hr reception, an internet kiosk and guest laundry facilities. The I-Restaurant and Bar welcomes guests for breakfast, lunch and dinner. Conference rooms and other facilities at the neighboring Novotel Rotorua Lakeside are also available to guests. ... more   less 
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Also Known As:
Ibis Rotorua Hotel Rotorua

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