We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Better than Most”
Review of Ibis Rotorua

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Ibis Rotorua
Ranked #33 of 92 Hotels in Rotorua
Feilding, New Zealand
Level Contributor
58 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Better than Most”
Reviewed 18 May 2014

Having read the reviews about lake view rooms we can now see why?! We had the best room, 371 I think, at the end of the corridor and facing over the lake. It was spectacular morning and evening, the autumn colours were stunning, and made our three night stay very pleasant.

A good sized room, larger than other iBis rooms elsewhere.

Tidy and well presented, and location is superb with new undercover dining strip only a block away.

The restaurant we didn't dine in but I hear they did have special pasta dishes the night before for those in the marathon, something to remember.

Room Tip: Many rooms are on the lake side, but only a few face the lake...
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mahuia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian S, Manager at Ibis Rotorua, responded to this review, 18 May 2014
Dear mahuia

Thanks for the great feedback posted regarding your recent stay with us, your comments are most appreciated. We look forward to welcoming you back when next in Rotorua.

Regards
Ian Shipman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,122 reviews from our community

Traveller rating
    228
    508
    303
    59
    24
See reviews for
227
514
95
110
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (120)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Christchurch, New Zealand
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 May 2014

The hotel room was average, but the beds were super comfortable. The staff were friendly and very helpful, they had advice on were to go . It is great value for money, The food was quite yummy and even better than some of the local restaurants. It is very close to town. Overall me and my partner had a great stay here. and will be back.

Room Tip: Next time i would choose room facing lake, as were facing carpark.
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank emma_ruby_d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian S, Manager at Ibis Rotorua, responded to this review, 18 May 2014
Dear emma_ruby_d

Thanks for the great feedback posted regarding your recent stay with us, your comments are most appreciated. We look forward to welcoming you back when next in Rotorua.

Regards
Ian Shipman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland
Level Contributor
188 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 13 May 2014 via mobile

Stayed for 2 nights for the Rotorua Marathon, accommodation was limited and was markedly cheaper than the Novotel next door which we have stayed at previously.

Understandably cheaper brand in the Accor hotels but absolutely reasonable for what we wanted.

Small clean room, basic amenities, helpful staff, great location, could use Novotel restaurant etc. small amount of on site parking, but plenty on road outside.

Would happily use again, good value and good location.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TLCAUCKLAND
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian S, Manager at Ibis Rotorua, responded to this review, 15 May 2014
Dear TLCAUCKLAND

Thank you for reviewing you stay with us at the Ibis Rotorua, your positive comments are greatly appreciated.You are absolutely correct regarding the pricing, we are fortunate to be able to leverage two different pricing models while still be able to offer the superlative service, another great feature is the ability to utilize the Novotel facilities and to be able to charge it back to your Ibis room.

Hope you had a great run and look forward to having you back with us in the near future.

Regards
Ian Shipman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Louis, Missouri
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 April 2014

We really enjoyed the location of this hotel—very easy to walk to the waterfront, restaurant and public transit. Our room was quite large and clean, and the staff was friendly and helped us find a place to eat.

Room Tip: Ask for a lake facing room!
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Megan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian S, Manager at Ibis Rotorua, responded to this review, 6 May 2014
Dear Megan A

thank you for the comments regarding your recent stay with us at the ibis Rotorua, your feedback is greatly appreciated. Hope you enjoyed the rest of your New Zealand holiday.

Regards
Ian Shipman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Queensland
Level Contributor
70 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 28 April 2014

Hotel is 3 Star Hotel that delivers really well for that price range with a restaurant and bar in the lobby area where you are able to purchase a buffet breakfast in the morning for around $20 which represents excellent value. The staff are really friendly and helpful, even a little funny when they joked around with us making us feel quite at home and welcome. We felt this hotel represented excellent value for money with reasonable sized rooms that were very clean and comfortable. Located adjacent to the central area of town and just a stones throw from the lake and within walking distance to a number of attractions including the lake, museum, spas, parks and shopping it was a great choice and stay. Would recommend this one for value and comfort.

Room Tip: We had a room that faced the city area but you could probably request a room facing the lake if you...
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lambie66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian S, Manager at Ibis Rotorua, responded to this review, 6 May 2014
Dear lambie66

Thank you for the comments regarding your recent stay with us at the ibis Rotorua, your feedback is greatly appreciated. Hope you enjoyed the rest of your New Zealand holiday.

Regards
Ian Shipman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
67 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 22 April 2014

The location was great as it's just a 12 mins walking distance to the best fish and chip in town! It's also a 5 mins to eateries and tourist information. The lake is just few steps away. I wish they have free wifi in the room.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nyu2n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian S, Manager at Ibis Rotorua, responded to this review, 6 May 2014
Dear nyu2n

Thank you for the review, i am pleased you enjoyed your stay with us. Hope the rest of your New Zealand trip was an enjoyable one.

Regards
Ian Shipman
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Rotorua hotels
0.0 mi away
Novotel Rotorua Lakeside
0.7 mi away
Sudima Hotel Lake Rotorua
2.0 mi away
Holiday Inn Rotorua
Holiday Inn Rotorua
#17 of 92 in Rotorua
4.0 of 5 bubbles 812 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Quest Rotorua Central
Quest Rotorua Central
#1 of 92 in Rotorua
5.0 of 5 bubbles 685 reviews
1.5 mi away
Silver Fern Rotorua - Accommodation and Spa
0.6 mi away
Millennium Hotel Rotorua
Show Prices
Show Prices
Show Prices

Been to Ibis Rotorua? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ibis Rotorua

Property: Ibis Rotorua
Address: Lake End Rangiuru Street | PO Box 348, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Restaurant Wheelchair access
Hotel Style:
#27 Romantic Hotel in Rotorua
#32 Family Hotel in Rotorua
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Ibis Rotorua 3.5*
Number of rooms: 145
Official Description (provided by the hotel):
Hotel Ibis Rotorua is located on the picturesque shores of lake Rotorua, just five minutes walk from the central business district, convention centre, cafes and restaurants and some of Rotorua's most popular tourist attractions. The fully air-conditioned hotel offers 145 rooms providing exceptional comfort and value. Room configurations can be one king or two doubles. A number of triple rooms with three single beds are also available. Bedrooms feature in-room safes, internet with broadband connectivity, showers, flat screen TV's and refrigerators. 24hr reception, an internet kiosk and guest laundry facilities. The I-Restaurant and Bar welcomes guests for breakfast, lunch and dinner. Conference rooms and other facilities at the neighboring Novotel Rotorua Lakeside are also available to guests. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Expedia, Agoda, Hotels.com, Priceline, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon, Hotel.de and HotelQuickly so you can book your Ibis Rotorua reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ibis Rotorua Hotel Rotorua

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing