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“Pleasant stay”
Review of Ibis Rotorua

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Ibis Rotorua
Ranked #34 of 92 Hotels in Rotorua
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1,141 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (124)
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English first
Perth, Australia
Level 5 Contributor
69 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 2 July 2014

Overall is good. Staff are very friendly and the room is big and new in IBIS's term. The bed is really comfy! It is just a 5 min walk to the restaurants so you could just park your car and walk. The carpark at the basement is rather tiny although there are ample street parking lots in front of the hotel. There is also a laundry on site. Only cost 2 dollars for washing/drying. The hot breakfast is pretty standard and the internet speed is relatively fast. I am a accor silver member so I get free internet.

Room Tip: It doesn't matter which direction your room faces. There isn't much to see. I chose a room f...
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  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank General_koh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian S, Manager at Ibis Rotorua, responded to this review, 17 July 2014
Dear General_koh

Thank you for the review of your recent stay with us your comments are a invaluable part of our business. I am pleased you enjoyed most aspects of your stay with us and look forward to having you stay with us again in the near future.

Regards
Ian Shipman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Zealand
Level 3 Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 30 June 2014

Stayed one night at this hotel. My room was very comfortable - clean, all the amenities I needed. Yes, it was small, but with an area for a suitcase, large desk, tea, coffee & hot chocolate & electric jug in its own area, small wardrobe, iron, ironing board etc it had everything I wanted. Staff were excellent - very efficient & friendly. Car parking was down in the basement - not secure - but was easy to access from the hotel & was fine. I will be returning.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MargaretNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian S, Manager at Ibis Rotorua, responded to this review, 17 July 2014
Dear MargaretNZ

I am pleased to hear the that stay was an memorable one and that you will be back with us, we look forward to your return.

Regards
Ian Shipman
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 4 Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 26 June 2014 via mobile

Was surprised when we walked in. Thank god we weren't planning to say in our rooms for too long. On the 4th floor, view was good. Room was small. Definitely budget friendly. Had to ask for extra pillows-- marshmallows would have provided better support. We did have a noisy night due to other guests. Would I stay here again??? Sorry I might just have a look around first. Not quiet my cup of tea

Stayed June 2014, travelled as a couple
Helpful?
Thank Cindy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian S, Manager at Ibis Rotorua, responded to this review, 26 June 2014
Dear Cindy P

Thank you for the review, feedback is a vital aspect of our business. I am sorry that you stay was not to your liking on this occasion.

Regards
Ian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
1 review
Reviewed 18 June 2014

We were very happy with our decision to stay at the Ibis Rotorua. It is a clean, modern hotel in an excellent location (just a 5-10 min walk into the town centre).

The rooms are compact but included everything we needed, including a space for our suitcases, a wardrobe, desk, two double beds and a small fridge. The bathroom was modern, clean and we'll-lit. Everything felt very hygienic. The rooms had a minimalist modern decor; again, very clean and we'll-appointed.

The price point was wonderful, especially given that it included a continental breakfast.

I have only two minor quibbles about the Ibis; firstly, the pillows are a little too soft and squishy (they scrunch into a ball) and the "hot" breakfast food is often lukewarm verging on cold. But these quibbles would not deter me at all from staying at the Ibis on our next trip to Rotorua. I highly recommend it.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kat S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian S, Manager at Ibis Rotorua, responded to this review, 26 June 2014
Dear Kat S

Thank you for the review, your comments are most appreciated. I am pleased you enjoyed your stay and look forward to having you stay with us when next in town.
Regards
Ian
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 6 Contributor
56 reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 16 June 2014

I was booked into the Ibis by my tour company, and it was a great value and perfect location for walking to the lake (2-3 minutes to the pier). Also the beautiful Government Gardens and Rotorua Museum. Attentive staff, FREE INTERNET (not common in NZ) and generous breakfast buffet to get the day started properly. Spotless with great amenities. I was very pleased because I was there just to sleep and shower mainly, then go out and see the beautiful Rotorua countryside. Ibis was an excellent location for this.

Room Tip: If you are booked into the Ibis as part of a tour group, you likely will get a streetside room as I...
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  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeju T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ian S, Manager at Ibis Rotorua, responded to this review, 26 June 2014
Dear Jeju T

Thank you for the review, your comments are most appreciated. I am pleased you enjoyed your stay and look forward to having you stay with us when next in town.

Regards
Ian
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis Rotorua

Property: Ibis Rotorua
Address: Lake End Rangiuru Street | PO Box 348, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Restaurant Wheelchair access
Hotel Style:
#27 Romantic Hotel in Rotorua
#32 Family Hotel in Rotorua
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Ibis Rotorua 3.5*
Number of rooms: 145
Official Description (provided by the hotel):
Hotel Ibis Rotorua is located on the picturesque shores of lake Rotorua, just five minutes walk from the central business district, convention centre, cafes and restaurants and some of Rotorua's most popular tourist attractions. The fully air-conditioned hotel offers 145 rooms providing exceptional comfort and value. Room configurations can be one king or two doubles. A number of triple rooms with three single beds are also available. Bedrooms feature in-room safes, internet with broadband connectivity, showers, flat screen TV's and refrigerators. 24hr reception, an internet kiosk and guest laundry facilities. The I-Restaurant and Bar welcomes guests for breakfast, lunch and dinner. Conference rooms and other facilities at the neighboring Novotel Rotorua Lakeside are also available to guests. ... more   less 
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Also Known As:
Ibis Rotorua Hotel Rotorua

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