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New Castle Motor Lodge
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Reviews (209)
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All reviewsspa bathquiet locationfree wifian easy drivea queen size bedburied villagenew zealandlovely serviceensuite bathroomfenton streetlarge roomkitchen areastayed here for two nightsgreat place to staystay there againno air conditioningsky channels
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129 - 134 of 209 reviews
Reviewed 6 June 2013

Overall a very good motel to stay at in Rotorua, we would definitely stay here again if we were to return to Rotorua. Location - less than a 5 min drive to shops, restaurants, redwoods forest, and Maori villages. Our room was a studio but it was massive with loads of room for a queen bed, sofa, single bed, table and chairs, and small kitchenette. The kitchenette was extremely clean and well appointed with all the usual plus little extras like washing up liquid and sponges. Again, bathroom was spotless. Only complaint here was that it was a wet room so obviously the floor was soaking after showers making it a bit inconvenient. This was hardly a big issue though. Free parking. Free wifi but only in reception during the daytime. This was a bit of an annoyance as we wanted to plan our trip around NZ, but we managed quite easily. Reception staff very helpful.

  • Stayed: May 2013, travelled as a couple
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1  Thank Matthew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
citylights10, Manager at New Castle Motor Lodge, responded to this reviewResponded 7 June 2013

Matthew C - Thank you for your lovely review. We are thrilled that you enjoyed your first motel experience and that it was with New Castle Motor Lodge. We hope you will be back one day to sample our hospitality and clean spacious units. Perhaps next time you should book a unit with a spa bath - it will help relax you after a hard day's sightseeing. We look forward to welcoming you again.

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Reviewed 2 June 2013

The room was good value as it included a spa bath and a rather large room with 2 beds. But the spa bath seemed to be on a timer : whilst I could use it the evening before, I couldn't use it in early in the morning. I thought it had broken down down. As it didn't turn on, I had apparently left the push button in the "on" position and it switched on at exactly 7.30am as I was about to leave....so, it must have been on a timer...just in time for me to switch it off and check out.

  • Stayed: May 2013, travelled solo
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Thank KT785
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
citylights10, Owner at New Castle Motor Lodge, responded to this reviewResponded 7 June 2013

KT785 - Many thanks for your review. We are glad you enjoyed our clean, spacious units with the added bonus of a spa bath. You are quite right - our spa baths are on a timer and not permitted to be on before 7.30am, this is to minimise the disturbance of other guests who may be trying to sleep that early in the morning as the spa motors do make a noise. I'm sorry that you felt this was a disadvantage to your stay. We do hope you will come and enjoy our hospitality again sometime in the future.

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Reviewed 23 April 2013

Thoroughly enjoyed our stay. Nicely renovated room. We stayed in the bridal suite - very nice and spacious. Owners have put a great effort into maintaining the facilities. Quiet location. Very helpful and gracious hostess. Great value and great price. Highly recommend.

  • Stayed: March 2013, travelled as a couple
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2  Thank Steve A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
citylights10, Owner at New Castle Motor Lodge, responded to this reviewResponded 28 April 2013

Steve A - thank you for your wonderful review. We are glad you enjoyed our spacious rooms and you appreciated our efforts in maintaining the facilities also. Thank you very much for taking the time to write this. We hope you will be able to visit us again one day.

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Reviewed 18 April 2013

We enjoyed staying here very much and would have stayed for another night had there been a free room. The lady hostess is just lovely. A friendly very genuine person who is very helpful without being at all pushy. She told us how to make the most of out evening and see some of the hot springs at the same time. The room was comfortable and clean and we were able to get internet connection. The tubs of flowers outside the rooms was a very nice touch too.

  • Stayed: March 2013, travelled as a couple
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1  Thank AirFresheners
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
citylights10, Owner at New Castle Motor Lodge, responded to this reviewResponded 28 April 2013

AirFresheners - Thank you very much for your wonderful review. We agree that we have the most wonderful managers, Sue & Quentin, who make all of our guests feel so welcome - their local knowledge is impressive and helps our guests enjoy Rotorua to it's fullest. We hope you will be able to visit us again one day - until then, travel safely.

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Reviewed 15 April 2013

when you check in, ask for a map and directions to "eat street" (unofficial name). this "street" is a pedestrian mall with lots of yummy restaurants.
also, i spent a few extra dollars on a room with a whirlpool tub, which made my husband very happy. :)

  • Stayed: March 2013, travelled as a couple
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1  Thank cdc2f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
citylights10, Owner at New Castle Motor Lodge, responded to this reviewResponded 28 April 2013

cdc2f - thank you for your lovely review. We are glad you enjoyed our cosy unit with the spa bath. We are indeed approx. 5 mins drive to "eat street" where you can find numerous restaurants to choose from for dinner. Thanks for taking the time to write our review. We hope you will visit us again one day.

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