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Hamurana Lodge
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Reviews (435)
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270 - 275 of 435 reviews
Reviewed 8 August 2012

What can I say other than thank you.
From the first second we arrived with Joao waiting outside to carry our bags, the warmest greetings from Fred and Alex and the lovely smile every morning from Jenna at breakfast we have never had a better experience in boutique accomodation... in fact most top hotels would struggle to match this.
The whole team at Hamurana were there if we needed them, then disappeared to give us privacy. This is hospitality at its best and it is an experience we will repeat in the future.
I have never felt 'so at home' and truly relaxed the entire two days. (wish we had time for more)

PS... the beds are luxury.

Thank you so much Fred, Alex and your wonderful team.

Do not second guess a stay at this exceptional Lodge.

Chris (& friends)

Room Tip: From what I saw there would not be a room I would not stay in. My room at the top of the stairs (next to main lounge was huge, lovely bed, private lounge, walk in wardrobe, spa bath and large bathroom) Just beautiful.
  • Stayed: August 2012, travelled with friends
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1  Thank Chris D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fred n, Owner at Hamurana Lodge, responded to this reviewResponded 29 August 2012

Dear Chris, Kia Ora and thank you for your lovely feedback. It was a pleasure to host you and your group at Hamurana Lodge and the entire team is delighted you have thoroughly enjoyed your stay in Rotorua. We pride ourselves in personnalised service and are happy to you will make Hamurana Lodge Boutique Hotel your next holiday destination, looking forward to seeing you again, Warmest regards from the team

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Reviewed 8 August 2012

I had the pleasure of returning to Rotorua for a fashion shoot this past weekend. Myself and the team checked into Hamurana Lodge and were treated to the utmost in hospitality.

No request to Jenna, Joao, Fred or Alex from our demanding team was too much trouble. The epitome of supreme hosting, this team. From the lavish accommodations and supreme breakfasts to the subliminal setting and five star facilities ... start to finish this is one hell of a place to stay!

I would be failing miserably in my duties to all travellers if I didn't recommend this incredible lodge and the amazing team who make a stay here such a pleasure!

I, for one, can hardly wait until I have to visit the area again!

Room Tip: All rooms are stunning .... I can assure you that, given a choice on arrival, you'll be hard-pressed to make a decision! Spread over three floors, each has ensuite facilities and lounge area, along with extra like flat screen televisions, iPod/iPhone docks, Nespresso machines ... there are even complimentary nuts and jelly beans! Grab one with a view over the lake, if possible - incredible views to wake up to!
  • Stayed: August 2012, travelled on business
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Thank Gayle D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2012

My husband and I spent 5 days in Humurana in July, we had wonderful time in Roturua. The lodge is beautiful well decorated with 5star facility. The location is little bit away from the town which is relly quite, but with beautiful view, fantastic experience. The manager Jenna is absolutely lovely, thank you Jenna for your hospitality, you guys really made us feel like home.

Michel & Coco

  • Stayed: July 2012, travelled as a couple
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1  Thank Coco G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fred n, Owner at Hamurana Lodge, responded to this reviewResponded 29 August 2012

Kia Ora C&M, a real pleasure to read your review and your wonderful feedback. It was a pleasure for the team and Jenna to host you and we are delighted that your stay was a truly memorable experience. Looking forward to your next visit for some relaxing time, warmest regards

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Reviewed 1 August 2012

We had the most amazing time at Hamurana Lodge. The team at the lodge are incredible with service that is out standing. We where given a tour of the lodge when we first arrived and were made to feel really welcome from the moment we were greeted at the car. The restaurant is excellent and the grounds are peaceful and tranquil. The room was fantastic with everything that we needed. We would highly recommend staying at Hamurana Lodge and go as far as saying that if you miss this lodge in Rotorua, then you have missed an amazing piece of New Zealand hospitality. Jenna and the team are stunning.

  • Stayed: July 2012, travelled as a couple
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Thank Darcy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2012

We had an excellent 2 nights stay in the lodge. Staff are professional, helpful and with high efficiency. It's unbelievable that only a few of them can handle everything in the lodge, including preparing meals, making up rooms, arranging activities and upkeeping the place. In addition, the food served was excellent and thanks to the chef - Charlton Brown! Will definitely recommend friends to visit the place.

  • Stayed: July 2012, travelled with friends
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Thank Emme_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fred n, General Manager at Hamurana Lodge, responded to this reviewResponded 31 July 2012

Dear Emme,
Thank you so much for your lovely feedbacks and we are delighted that you and your family have enjoyed the facilities and our award winning services. The Hamurana Lodge Boutique Hotel provides very much this, in terms of personnalised service and all the attention that may be missing in larger hotels. It was a real pleasure for the team to meet with you during your stay and we look forward to your next visit and recommendations. Warmest regards from Hamurana Lodge Boutique Hotel Rotorua

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