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“Fred and Alec are great hosts” 5 of 5 bubbles
Review of Hamurana Lodge

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Hamurana Lodge
Ranked #15 of 93 Hotels in Rotorua
Certificate of Excellence
Baltimore, Maryland, USA
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Fred and Alec are great hosts”
5 of 5 bubbles Reviewed 5 November 2012 via mobile

Where have you been that as you drive up to the front enterance the host comes out to meet you. Fred and Alec are great and they seem to know everything in Rotorua. Our room was beautiful as were the other public areas. If we ever get back to Rotorua, we will be at the lodge again

  • Stayed October 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mark L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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393 reviews from our community

Traveller rating
    339
    42
    9
    2
    1
See reviews for
52
265
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Singapore, Singapore
2 reviews
5 of 5 bubbles Reviewed 4 November 2012

Stunning settings, superb hospitality. We really felt welcome and pampered...
The lodge is exquisite and the team running it on top of every details. Our rooms was super comfy, very well decorated with loads of kind attentions, on top of L'Occitane amenities in the bathroom, plush towels, Nespresso machines in the room. World class hospitality in a pristine and rare location. The property and the gardens are really beautiful. Hamurana Lodge is truly the perfect place to rewind and to reenergise : that's how I experience it ! Moreover there are loads of interesting things to see or to do in the region if you feel like it...
So do not hesitate any further, it is really worth staying there.

  • Stayed November 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cerisesbanane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fred n, General Manager at Hamurana Lodge, responded to this review, 11 November 2012
Dear Cerisesbanane, Many thanks for your review and delighted you have thoroughly enjoyed your time at the lodge, it was a pleasure for the entire team to host you and let you indulge in our facilities and offerings. Visit us again soon, Wamrest regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Zealand
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 November 2012

Had two nights here with a friend from the States. It was such a lovely experience and a great place to return to at night after a long day of sight seeing. Slept like babies, wonderful hosts and very welcoming. Dont stay in a hotel, this is the place to stay and is set in lovely grounds if you want to walk in the morning.

  • Stayed October 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Westiegal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fred n, General Manager at Hamurana Lodge, responded to this review, 11 November 2012
Dear Westiegal, Thank you very much for your comments, Do visit us again and relax for a longer period and indulge. Our gardens are now the best setting for this comming summer with new resting areas and delightful hospitality as always, Warmest regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cameron Park, California
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 31 October 2012

We stayed at the Hamurana Lodge in early September for two nights celebrating a special occasion. They have a variety of packages available and we chose the floatplane package. We had a marvelous time in Rotorua. The lodge was wonderfully comfortable with a warm and welcoming staff. Everyone was so nice, friendly and incredibly helpful. The food was fresh and delicious, the wine tasty and the service was fabulous without being snotty or pretentious. What we liked best where the little touches,the little small details. For example if they noticed that you had a particular favorite food they would have that available to you, likewise if something was served that was not a favorite, it wasn't served again without having to mention it. Small attention to details is what we like; that the guests matter and individual likes and dislikes are noticed and accommodated without the incessant "reminding". We would highly recommend this beautiful Lodge and add a big ditto to all of the other fabulous reviews!

  • Stayed September 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank RedE2Trav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 27 October 2012

We had an incredible stay at this great property for 3 nights, and loved every minute. Jenna greeted us on the doorstep, as someone from the staff does each time you arrive, and were given first class service from start to finish.

The rooms are perfect, the house is fantastic, the grounds beautiful and most of all the owners and staff make the experience unforgettable.

Thank you Hamurana Lodge!

Mark and Julie

Room Tip: Our huge room was on the main level close to the entrance. We thought we may get a little noise fro...
See more room tips
  • Stayed October 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mbenson69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fred n, General Manager at Hamurana Lodge, responded to this review, 11 November 2012
Kia Ora Mark and Julie, a real pleasure to read your feedback on Hamurana Lodge Boutique Hotel, it was a real pleasure for Jenna and the rest of the team to host you for your 3 nights in Rotorua and invite you to relax and indulge. Do visit us again soon, Warmest regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, Canada
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 21 October 2012 via mobile

The Hamurana lodge has been restored to magnificence. The rooms were lovely and we enjoyed spending time in the bar with the pool tables. The rooms had a lovely view with king sized beds and the bathrooms were lovely with a spa
Tub and shower. We greatly enjoyed our time there as a place to start the activities in Rotorua. Although it is a few minutes out of town, the lodge is very private and was exactly what we were looking for. The staff were warm and excellent with providing information and booking activities for us which was much appreciated. A highlight was the dark chocolate bar on your bed before sleeping! We will stay here again on visits to Rotorua.

  • Stayed October 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank wildlifefanatic_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland Region, New Zealand
1 review
4 of 5 bubbles Reviewed 16 October 2012

Such an attentive (in a discrete way) team at Hamurana Lodge. We certainly felt looked after, treated like special guests and somewhat pampered. The personal touch, local hand made foods and the quiet green location made for a very restful stay. I would go back without hesitation.

  • Stayed October 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Glenn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hamurana Lodge

Property: Hamurana Lodge
Address: 415 Hamurana Road | RD7, Rotorua 3097, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool
Hotel Style:
Ranked #15 of 93 Hotels in Rotorua
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Hamurana Lodge 4.5*
Number of rooms: 7
Official Description (provided by the hotel):
If you are looking for luxury hotel accommodation Hamurana Lodge in Rotorua, New Zealand (NZ) offers executive suites along with a variety of special hotel packages for your holiday / vacation. ... more   less 
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