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“Excellent romantic escape and country hideaway just outside Rotarua”
4 of 5 bubbles Review of Hamurana Lodge

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Hamurana Lodge
Ranked #15 of 93 Hotels in Rotorua
Certificate of Excellence
Sydney
Level Contributor
220 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 204 helpful votes
“Excellent romantic escape and country hideaway just outside Rotarua”
Reviewed 11 October 2013

These guys provide great boutique service and customer experience.

The long and winding road to the hotel entrance was a nice way to get used to the relaxed atmosphere of the hotel.

The service was exceptional and professional.

Breakfast was fresh and very nice.

We arrived before checkin time and they were all too happy to settle and check us in.

The rooms are very nice with a great country feel.

The destination is a great escape into a different world.

Couples only. Not suitable for families.

Room Tip: All quite nice. try to get the rooms in the main building above the restaurant/living areas.
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank fishinwater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fred n, General Manager at Hamurana Lodge, responded to this review, 17 October 2013
Thank you so much for your feedback - wonderful to have hosted you and that you fully relaxed and enjoyed the varied services of our team. Come back again soon and try our Suites for those added extras. See you again soon, warmest regards from Hamurana
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396 reviews from our community

Traveller rating
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    1
See reviews for
52
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Brisbane, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 October 2013

Beautifully appointed lodge. spotless.
From arrival met at the car, complimentary coffee, bags carried to the room, provided with local knowledge, activities were booked with pick up from the lodge.Loved the decor friendly warm staff. Fred and Alex target was to achieve a perfect hotel and they have succeeded

  • Stayed September 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
3 Thank williamkelly2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fred n, General Manager at Hamurana Lodge, responded to this review, 17 October 2013
Many thanks William - pleasure reading your feedback and sharing them with other travellers. We are both very proud of the services provided and the wonderful team onsite working with us who are the ''gem'' of the property. Come back again soon
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Cambridge, New Zealand
Level Contributor
632 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 244 helpful votes
Reviewed 3 October 2013

I wanted a special treat during my visit to Rotorua and it was money well spent. I was looking for something different and it has definitely lived up to my expectations Great hospitality. Again very knowledgeable staff who helped me plan the best use of my time while I was in Rotorua. Nothing was too trouble. They would always go the extra mile. I wished I had booked 2 nights here, instead of one.

Room Tip: Room with a lake view
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  • Stayed September 2013, travelled solo
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Janr20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fred n, General Manager at Hamurana Lodge, responded to this review, 17 October 2013
Hi Jan - we know next time you will stay longer and fully indulge in the lodge and services - See you again soon as plenty more to do in and around Rotorua
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Hobart, Australia
2 reviews
Reviewed 30 September 2013

The staff were incredibly friendly and attentive. The whole experience was great. Nothing was too much trouble for them. On one occasion we came back to the lodge in the rain and they were ready with an umbrella for us as we opened the car door so we didn't get wet.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Heather M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fred n, General Manager at Hamurana Lodge, responded to this review, 17 October 2013
Kia Ora Heather, Warmest thanks for your lovely feedback, delighted to have hosted you despite the weather and made you enjoy our city of Rotorua NZ - See you soon
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Auckland Central, New Zealand
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 19 September 2013

This property is one of my all-time favourites when heading to Rotorua. With a new manager in place, I was a little apprehensive .... suffice to say that Patrick allayed any fears I had.

The service was as sublime as always, and the guiding hands of Fred and Alex were still very evident. There's nothing to beat the luxury and comfort of those suites or the freshly-baked croissants. The underfloor heating in the ensuite was an absolute joy on a very brisk winter's morning (zero degrees!) - although you wouldn't have known it was that cold outside being toasty warm in the confines of the Lodge.

Cannot recommend this place more highly!!!!

  • Stayed September 2013, travelled on business
    • Value
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Helpful?
2 Thank Gayle D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fred n, General Manager at Hamurana Lodge, responded to this review, 23 September 2013
Gayle - You are a true star. Many thanks for your lovely words; it's always a pleasure for the entire team to host you and your colleagues. Immense pleasure and look forward to your return , See you soon
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San Francisco, California
Level Contributor
116 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 18 September 2013

We had a wonderful stay here. The grounds were beautiful and our room was amazing. We were greeted as soon as we drove up and they gave us an upgraded room that was actually a suite! It was a peaceful and romantic get away. Breakfast was included and included coffee or tea, juice, cereals, cheeses, fruit, pastries and meats. We would love to have the opportunity to stay here again.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank lovetotravel9609
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fred n, General Manager at Hamurana Lodge, responded to this review, 23 September 2013
Kia Ora - Thank you so much for your lovely feedback, it was a pleasure to host you both. Hope you didn't take all the sun with you as it's now left us :) - That's ok as you mention you will come back again soon :)
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 September 2013

My wife and I stayed at HL for one night while visiting Rotorua from Auckland. The Lodge is on a beautiful estate property that overlooks the lake. It's about 15 minutes from Rotorua and 5 minutes from another little town whose name escapes me. It was also close to Hamurana Springs (3min drive east of Lodge on same road) which is a nice nature hike (free) and interesting to see.

We were given a suite which was spacious, clean, and overlooked the lake. The room was quiet and the surrounding area lends to tranquility. The beds were comfortable and continental breakfast (only option, but included in stay) was very nice and offered a nice selection if breads, cereals, jams, smoked salmon, cold cuts, etc. All and all I'd definitely stay here again and recommend it to travelers. Some of the motels we drove by in Downtown Rotorua don't even come close to this place. It's worth the short drive to stay here in my opinion.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelin4fun22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fred n, General Manager at Hamurana Lodge, responded to this review, 23 September 2013
Thank you so much for your message. It was great meeting you both and letting you indulge in the lodge while away from the big city. Our local little villa is Ngongotaha :) Trust you will return soon
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Additional Information about Hamurana Lodge

Property: Hamurana Lodge
Address: 415 Hamurana Road | RD7, Rotorua 3097, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool
Hotel Style:
Ranked #15 of 93 Hotels in Rotorua
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Hamurana Lodge 4.5*
Number of rooms: 7
Official Description (provided by the hotel):
If you are looking for luxury hotel accommodation Hamurana Lodge in Rotorua, New Zealand (NZ) offers executive suites along with a variety of special hotel packages for your holiday / vacation. ... more   less 
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