We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A gem in the countryside - a peaceful and truly beautiful experience.”
5 of 5 bubbles Review of Hamurana Lodge

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hamurana Lodge
Ranked #16 of 93 Hotels in Rotorua
Certificate of Excellence
Auckland Region, New Zealand
1 review
“A gem in the countryside - a peaceful and truly beautiful experience.”
5 of 5 bubbles Reviewed 13 October 2013

From the minute we turned into the leafy, winding driveway and were greeted warmly at the front door, Hamurana Lodge promised to be a special place to stay for our brief over night escape. We were served with a pot of Earl Grey and home made nougat before being shown to our spacious suite on the first floor. This was beautifully furnished with real attention to detail - our own Nespresso machine, complementary sweets and roasted nuts and a nice surprise - an IPod already loaded with an excellent selection of Jazz classics. The bathroom was spotless - always a big deal with us and the bed linen was top quality. Our host immediately set about recommending a restaurant for dinner ( which turned out to be excellent) and promptly made a booking for us. Breakfast hit just the right spot - a generous selection of cold meats, cereals and fruit and some very special home made croissants. We sat on the front porch over looking the stunning gardens and felt rather wonderful ! We thoroughly recommend this lodge for a very quiet break - you'll truly be looked after.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rresti1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fred n, General Manager at Hamurana Lodge, responded to this review, 17 October 2013
Kia Ora - Wonderful feedback shared , many thanks, a real pleasure to know we impressed and you fully enjoyed your escape. Hope to see you again soon for more croissants :)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

396 reviews from our community

Traveller rating
    342
    42
    9
    2
    1
See reviews for
52
268
16
15
Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Sydney
Level Contributor
220 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 204 helpful votes
4 of 5 bubbles Reviewed 11 October 2013

These guys provide great boutique service and customer experience.

The long and winding road to the hotel entrance was a nice way to get used to the relaxed atmosphere of the hotel.

The service was exceptional and professional.

Breakfast was fresh and very nice.

We arrived before checkin time and they were all too happy to settle and check us in.

The rooms are very nice with a great country feel.

The destination is a great escape into a different world.

Couples only. Not suitable for families.

Room Tip: All quite nice. try to get the rooms in the main building above the restaurant/living areas.
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank fishinwater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fred n, General Manager at Hamurana Lodge, responded to this review, 17 October 2013
Thank you so much for your feedback - wonderful to have hosted you and that you fully relaxed and enjoyed the varied services of our team. Come back again soon and try our Suites for those added extras. See you again soon, warmest regards from Hamurana
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 October 2013

Beautifully appointed lodge. spotless.
From arrival met at the car, complimentary coffee, bags carried to the room, provided with local knowledge, activities were booked with pick up from the lodge.Loved the decor friendly warm staff. Fred and Alex target was to achieve a perfect hotel and they have succeeded

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank williamkelly2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fred n, General Manager at Hamurana Lodge, responded to this review, 17 October 2013
Many thanks William - pleasure reading your feedback and sharing them with other travellers. We are both very proud of the services provided and the wonderful team onsite working with us who are the ''gem'' of the property. Come back again soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge, New Zealand
Level Contributor
671 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 250 helpful votes
5 of 5 bubbles Reviewed 3 October 2013

I wanted a special treat during my visit to Rotorua and it was money well spent. I was looking for something different and it has definitely lived up to my expectations Great hospitality. Again very knowledgeable staff who helped me plan the best use of my time while I was in Rotorua. Nothing was too trouble. They would always go the extra mile. I wished I had booked 2 nights here, instead of one.

Room Tip: Room with a lake view
See more room tips
  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janr20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fred n, General Manager at Hamurana Lodge, responded to this review, 17 October 2013
Hi Jan - we know next time you will stay longer and fully indulge in the lodge and services - See you again soon as plenty more to do in and around Rotorua
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hobart, Australia
2 reviews
5 of 5 bubbles Reviewed 30 September 2013

The staff were incredibly friendly and attentive. The whole experience was great. Nothing was too much trouble for them. On one occasion we came back to the lodge in the rain and they were ready with an umbrella for us as we opened the car door so we didn't get wet.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Heather M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fred n, General Manager at Hamurana Lodge, responded to this review, 17 October 2013
Kia Ora Heather, Warmest thanks for your lovely feedback, delighted to have hosted you despite the weather and made you enjoy our city of Rotorua NZ - See you soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Central, New Zealand
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 19 September 2013

This property is one of my all-time favourites when heading to Rotorua. With a new manager in place, I was a little apprehensive .... suffice to say that Patrick allayed any fears I had.

The service was as sublime as always, and the guiding hands of Fred and Alex were still very evident. There's nothing to beat the luxury and comfort of those suites or the freshly-baked croissants. The underfloor heating in the ensuite was an absolute joy on a very brisk winter's morning (zero degrees!) - although you wouldn't have known it was that cold outside being toasty warm in the confines of the Lodge.

Cannot recommend this place more highly!!!!

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gayle D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fred n, General Manager at Hamurana Lodge, responded to this review, 23 September 2013
Gayle - You are a true star. Many thanks for your lovely words; it's always a pleasure for the entire team to host you and your colleagues. Immense pleasure and look forward to your return , See you soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
Level Contributor
116 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed 18 September 2013

We had a wonderful stay here. The grounds were beautiful and our room was amazing. We were greeted as soon as we drove up and they gave us an upgraded room that was actually a suite! It was a peaceful and romantic get away. Breakfast was included and included coffee or tea, juice, cereals, cheeses, fruit, pastries and meats. We would love to have the opportunity to stay here again.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lovetotravel9609
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fred n, General Manager at Hamurana Lodge, responded to this review, 23 September 2013
Kia Ora - Thank you so much for your lovely feedback, it was a pleasure to host you both. Hope you didn't take all the sun with you as it's now left us :) - That's ok as you mention you will come back again soon :)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Rotorua hotels
7.9 mi away
Silver Fern Rotorua - Accommodation and Spa
6.8 mi away
Quest Rotorua Central
Quest Rotorua Central
#1 of 93 in Rotorua
5.0 of 5 bubbles 675 reviews
4.6 mi away
Peppers on the Point - Lake Rotorua
Show Prices
Show Prices
Show Prices
12.3 mi away
Treetops Lodge & Estate
Treetops Lodge & Estate
#40 of 93 in Rotorua
4.5 of 5 bubbles 179 reviews
13.0 mi away
Solitaire Lodge
Solitaire Lodge
#21 of 93 in Rotorua
5.0 of 5 bubbles 136 reviews
6.5 mi away
Novotel Rotorua Lakeside
Show Prices
Show Prices
Show Prices

Been to Hamurana Lodge? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hamurana Lodge

Property: Hamurana Lodge
Address: 415 Hamurana Road | RD7, Rotorua 3097, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool
Hotel Style:
Ranked #16 of 93 Hotels in Rotorua
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Hamurana Lodge 4.5*
Number of rooms: 7
Official Description (provided by the hotel):
If you are looking for luxury hotel accommodation Hamurana Lodge in Rotorua, New Zealand (NZ) offers executive suites along with a variety of special hotel packages for your holiday / vacation. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Agoda, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Hamurana Lodge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing