We had just gotten off of a cruise ship, 4 days prior to arriving at Hamurana Lodge, so we were expecting a downgrade in service, compared to the ship, but this was not the case. Patrick was there to meet us when we arrived and from then on, treated us like Royalty. The owners are lucky to have Patrick as a manager, and he seems to do the work of what would probably be a number of people anywhere else.
The lodge is absolutely beautiful , has a ton of character , even down to the chickens greeting you outside the front door in the morning.
If you're going to Rotorura , don't even consider a hotel, stay here, you won't regret it.
- Official Description (provided by the hotel):
- If you are looking for luxury hotel accommodation Hamurana Lodge in Rotorua, New Zealand (NZ) offers executive suites along with a variety of special hotel packages for your holiday / vacation. ... more less
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