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“Hamurana Lodge”
Review of Hamurana Lodge

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Hamurana Lodge
Ranked #15 of 92 Hotels in Rotorua
Certificate of Excellence
West Chester, PA
Level Contributor
90 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Hamurana Lodge”
Reviewed 9 April 2014

It is always great to have your expectations exceded, but when they were already high and still exceded, that is truly a treat. Our warm welcome coupled with the initial impression when entering the Lodge only hinted at what was to come. It is so pleasant to have such an intimate and comfortable setting. We of course were late in arriving (flight delays) so when we got there we were tired and frazzeled and hungry. Our room was warm, with great music playing, fabulous views and plenty of space to relax. My wife wanted wine, the selection was great and she was happy. i wanted a mixed drink and what was really nice was the way Patrick and i einteracted in order for it to be exactly the way I prefer. While we were having drinks Patrick & Sylvain prepared our "platter" which was certainly enough for four and delicious. The Lodge beds were comfortable and the area was quiet so we slept well. The night sky was something to behold. The recommenadtions for dinner the next night were great and Eat street is a trip. We really enjoyed our stay, thank you for truly making us feel like guests.

Room Tip: The suite was very nice and wireless internet speed was exceptional.
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  • Stayed March 2014, travelled as a couple
    • Value
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Helpful?
Thank PhillyJim69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick_Gao, Manager at Hamurana Lodge, responded to this review, 3 May 2014
It's our pleasure to hear that you thoroughly enjoyed your stay here at Hamurana Lodge. Our gourmet platter is best enjoyed with some NZ wine and I had the opportunity to learn to make a new drink. We are planning to add some new entertainment based on the beautiful night sky we have above us every night, so stay tuned :)
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396 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (66)
Date | Rating
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English first
Sydney
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 7 April 2014

We would like to thank Patrick, Laura and the entire team at Hamurana Lodge for making our stay truly unforgettable. The service was outstanding, everyone was so nice and accomodating, the hotel and the surroundings are stunning, the breakfast is sorely missed by us and the kids... I could go on :)
We highly recommend the Lodge and we look forward to come back next time we hit the North Island. Thank you again for making this a special holiday.

  • Stayed March 2014, travelled with family
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    • Location
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Helpful?
1 Thank sirmarc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick_Gao, Manager at Hamurana Lodge, responded to this review, 3 May 2014
Kia ora Marc, it was our pleasure to have you and your family stay with us. Rotorua is definitely a good place to stopover when you travel through the north island. We look forward to welcoming you again here at the lodge and the kids can spend some more time with the animals :)
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Melbourne, Australia
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 April 2014

Overwhelmingly friendly welcome set the tone for our brief stay here. We were made to feel very special and well looked after from the moment we drove up the long driveway. We left a pair of earphones which were sent back to Australia the following week. Great service guys.

Room Tip: Room 6 not the best for those needing to get up during the night due to the stairwell.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mike R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick_Gao, Manager at Hamurana Lodge, responded to this review, 3 May 2014
Kia Ora Mike & Jan, it was a great pleasure hosting you both. I believe Rotorua is a bit different from busy Melbourne.Hope you enjoyed your time in New Zealand and come back to visit the neighbour some other time. Kind regards.
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Indianapolis, Indiana
Level Contributor
66 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 4 April 2014

This was such a relaxing place to stay - we really felt at home from the very beginning. They met us at the steps, carried our bags up, asked us if we wanted a cup of tea or coffee. We were shown to our room and it was simply great. Very spacious, clean and comfortable. Great views of the country-side and lake. They helped us with recommendations for activities and even arranged the bookings and transportation for us. The breakfast was just right. We were sad we only planned to stay one night.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank VM_Indy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick_Gao, Manager at Hamurana Lodge, responded to this review, 3 May 2014
it's sad to say good bye to families, but it also means a return in the near future. Rotorua has lots to do and see, do come back and explore more. Warmest regards.
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Perth, Australia
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 April 2014

We really enjoyed staying here. Probably the nicest place on our tour of new zealand. Fantastic staff (little touches like meeting us on the steps as we drove up, to great tour advice, etc) Very nice room. Lovely light breakfast. Enjoyable evening playing Snooker!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Stephen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick_Gao, Manager at Hamurana Lodge, responded to this review, 3 May 2014
Thank you Stephen for your review, we are very happy to hear that you recommend us as the place to stay. We do hope to see you again also your family and friends in the near future. Have a wonderful weekend!
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Currumbin, Australia
Level Contributor
137 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 1 April 2014 via mobile

We stayed here recently and we were warmly treated by the staff. The customer service was excellent but we found the rooms pretty run down and needing a face lift. My husband and I remarked, if you came here thinking this was a 4 star establishment, you would be pleasantly surprised but 5 star expectations might leave you a little under whelmed. Don't let this turn you off though....the country setting is stunning, the service is first rate, the breakfast is beautiful, the people are friendly. We would definitely stay here again. The manager was very helpful in suggesting excellent local restaurants and private hot pools and gave us a bag with towels to take along on our trip....lovely touch.

Stayed March 2014, travelled as a couple
Helpful?
Thank SherelleFrench
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick_Gao, Manager at Hamurana Lodge, responded to this review, 2 May 2014
Kia Ora Sherelle, thank you very much for your comments. We constantly look into improving our room facilities, and have included your suggestion into our next maintenance programme. We are glad to hear that you enjoyed your stay and we will be delighted to see you again at Hamurana Lodge. Warmest regards.
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San Diego
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 March 2014

We only had one night here but it was lovely. The driveway leading up to the house really sets the stage for a gracious home. Very helpful staff and service. Beautiful view of the lake. very good breakfast with croissants.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank loc123456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patrick_Gao, Manager at Hamurana Lodge, responded to this review, 2 May 2014
Thank you very much for your review. Many guests like to take a walk along the driveway, Merlin the donkey and Lee the goat are always around to say hi. We are glad to hear that you also enjoyed the breakfast here and our croissants are always fresh from the oven. Warm regards.
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Additional Information about Hamurana Lodge

Property: Hamurana Lodge
Address: 415 Hamurana Road | RD7, Rotorua 3097, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool
Hotel Style:
Ranked #15 of 92 Hotels in Rotorua
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Hamurana Lodge 4.5*
Number of rooms: 7
Official Description (provided by the hotel):
If you are looking for luxury hotel accommodation Hamurana Lodge in Rotorua, New Zealand (NZ) offers executive suites along with a variety of special hotel packages for your holiday / vacation. ... more   less 
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