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“Under new management”
4 of 5 bubbles Review of Hamurana Lodge

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Hamurana Lodge
Ranked #15 of 93 Hotels in Rotorua
Certificate of Excellence
Lincolnshire
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Under new management”
Reviewed 2 April 2009

This country hotel is set in beautiful grounds, with commanding views of Lake Rotorua from the upper floors and the terrace. All the rooms are well appointed, however try to avoid the rooms on the groundfloor at the back of the property. The views are not nearly as nice and if you're particularly unfortunate enough to be in Room 2, which is located directly under the main stairs, you will here a lot of creaking from said stairs as people walk on them.

The new hosts had only taken over a week before my stay and had drafted in half the family and friends to help keep things running. They're in the process of changing all the televisions to flat screens in every room and my room didn't have a tv at all at the time. This didn't bother me, but it may bother some of you.

Lastly, its best to go and eat out at night. The hotel does serve meals in the evening, but at 125 NZD for three courses its vastly overpriced. You can get a similar quality of dining in Rotorua for only 65 -75 NZD for three courses. Be warned!

  • Stayed March 2009, travelled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AnonLincolnshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hamuranal, Owner at Hamurana Lodge, responded to this review, 22 August 2009
Dear Member,
Many thanks for your review above. My sincere apologies for the inconvenience experienced during your stay with us. Hamurana was purchased in March 2009 and the initial weeks transition were difficult and as new owners now fully in control we sincerely apologies for. Since then we are pleased to let you know that we have upgraded the entire estate and all our rooms (no more rooms under the stairs) now feature the latest modern items including ipod stations, flat screen Tv's..The Lodge main rooms have been totally re-modelled in order to offer our guests the highest touch of service and facilities for an all inclusive stay including a new meeting room and a large fitness studio. We have also reviewed our restaurant and currently offering superb French influenced dinning options as well as ''daily fresh'' menus by our chef.
We trust we will have the chance to host you again on a future visit for you to experience the new Hamurana Lodge. Warm regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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396 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (66)
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  • English first
  • French first
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Additional Information about Hamurana Lodge

Property: Hamurana Lodge
Address: 415 Hamurana Road | RD7, Rotorua 3097, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool
Hotel Style:
Ranked #15 of 93 Hotels in Rotorua
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Hamurana Lodge 4.5*
Number of rooms: 7
Official Description (provided by the hotel):
If you are looking for luxury hotel accommodation Hamurana Lodge in Rotorua, New Zealand (NZ) offers executive suites along with a variety of special hotel packages for your holiday / vacation. ... more   less 
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