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“Comfortable Stay” 4 of 5 bubbles
Review of ASURE Palm Court Rotorua

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ASURE Palm Court Rotorua
Ranked #17 of 93 Hotels in Rotorua
Certificate of Excellence
Redland City, Australia
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Comfortable Stay”
4 of 5 bubbles Reviewed 27 April 2014

We over nighted in Rotorua and found the Palm Court very good. Spa pool was great. Room was clean and well organised with plenty of room. Everything was in good working order. Handy location and an easy walk into town for food etc.

Room Tip: We were in unit 1 which is closest to Fenton Street which is quite busy. No problem sleeping though...
See more room tips
  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank sssmour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn S, Owner at ASURE Palm Court Rotorua, responded to this review, 28 April 2014
Thanks for the review and mentioning room 1. This room is at the front and closest to the road. It is fitted with hush glass and so is not so affected by traffic noise. We are pleased that you had a good stay and trust that all is well.
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228 reviews from our community

Traveller rating
    152
    55
    16
    3
    2
See reviews for
80
87
7
21
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (47)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Napier, New Zealand
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 23 April 2014 via mobile

Paint smell and shower over spa bath only concerns and could have more sky channels and air conditoning. Large studio unit. Great place for value for money. The owners are great and very accomodating with good parking.

  • Stayed April 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kirsten C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn S, Owner at ASURE Palm Court Rotorua, responded to this review, 25 April 2014
Thanks for taking the time to review us. We are indeed fortunate to have a huge car park which can accommodate trailers and boats. We agree the showers over the spa pools is not ideal however this is how the motel was built and to change it all now would cost a fortune. Air conditioning in the sulphur area of Rotorua is something to be avoided as the sulphur destroys the air conditioning units in short time. More Sky channels!! To put on Guest Select giving many Sky channels would cost us and extra $500 per month and we are still considering whether this money is better spent in redecorating and painting. The painting is is an ongoing need and we apologise for any inconvenience caused through any paint smells in your rooms as we had recently painted the spa pool surrounds. Not all of our rooms are like the one you had. Just 5 of the 17 rooms have a shower over the spa pool. The rest have seperate showers. We wish you all the best and hope to see you again.
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Auckland Region, New Zealand
1 review
5 of 5 bubbles Reviewed 14 April 2014

All we needed was a bed overnight - arrived to a warm welcome. Comfy bed ensured a good night's sleep before an early departure for sporting event the next morning. Well equips units - sorry we didn't have time to enjoy spa.

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Megan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn S, Owner at ASURE Palm Court Rotorua, responded to this review, 15 April 2014
Thanks for taking the time to review us. As with most of the biking fraternity, you ladies sure made the most of 'doing it' out in the forest on your bikes. There are so many tracks so close to town it is amazing. Glad that you enjoyed your stay with us and hope to see those bikes and you of coarse back again.
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Otorohanga, New Zealand
1 review
5 of 5 bubbles Reviewed 11 April 2014

We are a family of 5, we have 3 kids age 4,6,8 its always a bit scary going away. We had the pleasure at staying at palm court for 2 night(wish it was more)
We had such a nice room and Palm court motel were so lovely to our kids (they were a tad noisy) They even brought some cool little toys out for them. They were warm friendly, it was just like staying with family.
The room was the coolest, we had such a big room, it was like a mini house, Love the chocolate mints, didn't think anyone did that anymore was a nice touch, We really enjoyed our stay and thank the lovely owners for a peaceful, enjoyable stay :))
I am hoping I can get my workaholic husband out to stay again hee hee

  • Stayed April 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Suzy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn S, Owner at ASURE Palm Court Rotorua, responded to this review, 13 April 2014
We are truly happy that you had you had a great stay. We love having children at Palm Court and the energy they display. All the best and thanks so much for the review.
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Level Contributor
9 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 7 April 2014

We stayed 4 nights in a spacious modern unit with spa bath including bubble bath!
Great hosts very helpful with all our requests thanks Toni.
Our unit was quiet and beds very comfortable.
Highly recommend this Motel great stay

Brigit and the Auckland Golf team

Room Tip: we stayed in Unit 7 and 8 well away from the road
See more room tips
  • Stayed April 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Brigit H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn S, Owner at ASURE Palm Court Rotorua, responded to this review, 9 April 2014
Thanks very much for the lovely review. Congratulations to the Auckland team on coming runners up in the Master women golf. As a golfer I enjoy the conversation and fellow interest in this great sport. In general terms we do enjoy hosting sports team and following closely their endeavours.
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Tauranga, New Zealand
2 reviews
4 of 5 bubbles Reviewed 1 April 2014

Great service. I had left something in my room when I left and received a phone call shortly after so I was able to go back to the motel and get it.
Great clean room. Lovely spa bath. Couldn't wish for more.

  • Stayed March 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank 124Julz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn S, Owner at ASURE Palm Court Rotorua, responded to this review, 3 April 2014
Thanks for taking to review us. You would be surprised how often guests leave items behind. We generally can get guests by phone to let them know before they leave Rotorua. Best Regards from the Palms.
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Brisbane, Australia
Level Contributor
24 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 30 March 2014

We only stayed one night in this very nice modern motel; very clean and comfortable.
The owners were most helpful and welcoming.
Only downside for us was no hotplates in kitchen - otherwise it was excellent value for money.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank 703Fordy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glenn S, Owner at ASURE Palm Court Rotorua, responded to this review, 1 April 2014
Thanks very much for the review. Five of the studio units do not have a double hob. All of the other rooms have this facility. We do have a portable electric double hob that we supply should a guest need cooking in a room such as the one you were in. It was very good that otherwise you found the room and facilities met your requirements. All the best from the Palms.
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Additional Information about ASURE Palm Court Rotorua

Property: ASURE Palm Court Rotorua
Address: 288 Fenton Street | Glenholme, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #17 of 93 Hotels in Rotorua
Price Range (Based on Average Rates): ££
Hotel Class:4 star — ASURE Palm Court Rotorua 4*
Number of rooms: 17
Official Description (provided by the hotel):
Clean, comfortable, ground level, Friendly, hot tubs/tea&coffee making/irorning/cooking facilities in all units. Close to all Rotorua activities and restaurants. Helpful hosts to ensure your stay is personalised and a happy one. The rooms are all ground level, non smoking and have their own private self fill Hot Pool / spa pool. Committed to your comfort your hosts at ASURE Palm Court Rotorua will make your stay the best that it can be. ... more   less 
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