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“Very organised”
Review of YHA Rotorua

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YHA Rotorua
Certificate of Excellence
Reviewed 11 December 2013

Had a great experience at Rotorua YHA Treks, it seemed very organised and had a great mix of people. The only bad part in my opinion was all the restaurants were a few blocks away, normally I wouldn't mind but travelling, but as a solo female I didn't want to walk the quieter streets on my own during the evening. The reception staff were very helpful.

  • Stayed: December 2013, travelled solo
    • Location
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Thank Lisa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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202 - 208 of 393 reviews

Reviewed 22 November 2013 via mobile

Possibly one of the best hostels I've stayed in to date! Very comfortable dorms, very nice fellow backpackers, great kitchen and lounge facilities. The location was fantastic - easy walk to everything in town and to the thermally active park! I would definitely stay here again, and writing this from my next hostel, already wish I were back there!!!

Stayed: November 2013, travelled solo
1  Thank JimJamSomerset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YHA N, Manager at YHA Rotorua, responded to this reviewResponded 1 December 2013

Thank you for your feedback. I'm really glad you enjoyed your stay here with us! It is great to hear you definitely want to come back and stay with us again. We hope to see you in the future when you do.

Haylee Bloor
Manager, YHA Rotorua

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Reviewed 22 November 2013

Good location and small hostel atmosphere is nice as well! Not the nicest flash hostel but a good value for the money! It was pretty clean and the rooms were a good size. Overall a satisfying stay in rotorua!

Room Tip: One side is close to a children's day care but if you get up early it shouldn't be a problem
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  • Stayed: November 2013, travelled with friends
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Thank Lauren C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YHA N, Manager at YHA Rotorua, responded to this reviewResponded 2 December 2013

Thank you for your review!

It's great to hear that you enjoyed your stay here. We're glad you found the hostel to have small hostel atmosphere, which is great considering we are a large hostel with 189 beds!

Enjoy the rest of your travels around New Zealand.

Haylee Bloor, Hostel Manger
YHA Rotorua

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Reviewed 15 November 2013 via mobile

Firstly Rotorua is hideously expensive for New Zealand so this hostel will probably be at the upper end of what you pay for a hostel anywhere in the country (I'm typing this in a hotel room in Wellington which has a private bathroom, satellite tv, wifi and fridge that is charging less than what the Rotorua YHA charges for a tiny double room with shared bath and NOTHING in the room). But for Rotorua it is well priced. Location is good, staff are lovely, shared bathrooms are huge and clean and the kitchen facilities are great. Good (but very basic) choice.

Stayed: November 2013, travelled as a couple
Thank Grant_UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YHA N, Manager at YHA Rotorua, responded to this reviewResponded 2 December 2013

Thank you for your feedback!

It’s a shame you found Rotorua to be expensive. There is so much to do here ranging from free to whatever your budget allows. There are some amazing options available at very affordable prices. We do hope you got to experience some of what Rotorua offers and within your budget.

We're sorry you found the room to be basic for the price you paid in comparison to other accommodation in other locations. Our prices are similar or competitive to other hostels in Rotorua.

Thanks for staying with us and for letting us know that you found the facilities to be good and clean and the team looked after you well!

Haylee Bloor, Hostel Manager
YHA Rotorua

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Reviewed 6 November 2013

Great location in the centre of town - easy to walk around the town and close to many restaurants and cafés and the Polynesian Spa! Very clean and clean linen provided. They opened up a special building for us as they didn't have any room left in the normal dorms which was very kind of them.

Would have been better if they provided free wifi. Customer service was also variable - some staff were great but others were less helpful.

Stayed: November 2013, travelled with friends
Thank mpat891
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
YHA N, Manager at YHA Rotorua, responded to this reviewResponded 12 November 2013

Thank you for your feedback on your stay here with us! We're glad you enjoyed your stay and found our location to be great. We do supply free unlimited WiFi for our members and offer a very good price of $5 for 24 hours for non-members, which I hope was explained to you on your arrival.

I appreciate your feedback in regards to the customer service being variable, we do try to be consistent at all times and with all staff, so I will give a reminder to the team to follow up on this.

Once again thank you for your review and enjoy your onward travels.

Haylee Bloor, YHA Rotorua Hostel Manager

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Reviewed 15 September 2013 via mobile

Good location with free car parking. Staffs at the reception were friendly. I stayed in the 6 bed dorm room which was a lttle small with no place to put our luggages. The cleanliness of the toilets was poor as it didn't smell nice - urine smell everywhere. But overall it is still good budget place to stay thanks to the friendly staffs and good location.

  • Stayed: September 2013
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Thank Simlez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2013

The building is modern and in a great location. The staff are very helpful and book activities and trips for you. There is lots of room in the kitchen and it has ovens! The rooms are clean and tidy and the bathrooms are modern and clean.

  • Stayed: June 2013, travelled as a couple
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1  Thank Sandra8286
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about YHA Rotorua

Address: 1278 Haupapa Street, Rotorua 3010, New Zealand (Formerly YHA Treks Backpackers)
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Free Parking Wheelchair access
Hotel Style:
Ranked #5 of 58 Speciality Lodging in Rotorua
Price Range: £14 - £48 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — YHA Rotorua 5*
Number of rooms: 186
Official Description (provided by the hotel):
Welcome to YHA Rotorua, a purpose built backpacker hostel in the central city for your complete Rotorua experience. Rotorua’s finest lodge, YHA Rotorua offers budget backpacker accommodation right beside Kuirau Park, Rotorua’s free geothermal attraction, and only two minutes walk from shops, cafes, restaurants and beautiful Lake Rotorua. There is a wide range of backpacker accommodation to choose from: 4 bed share rooms, 6 bed bunk rooms, triple room, standard double rooms, twin/double ensuite rooms. ... more   less 
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Also Known As:
Yha Treks Backpackers Rotorua
Yha Treks Backpackers Hotel Rotorua

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