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“Impeccible service from a Retro glam gem!” 5 of 5 bubbles
Review of Regent of Rotorua

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Regent of Rotorua
Ranked #5 of 93 Hotels in Rotorua
Certificate of Excellence
Andorra, Spain
Level Contributor
41 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Impeccible service from a Retro glam gem!”
5 of 5 bubbles Reviewed 21 July 2011

My husband and I thoroughly enjoyed our stay at the Regent Of Rotorua. We loved the modern makeover of a retro style motel. The bed was very comfortable and hotel decorated in modern white and black theme. The pool area would be great to enjoy in summer and they have their own thermal spring to enjoy in winter. For me what makes the Regent stand apart from most other boutique hotels, was the impeccible service from Darryn and Trent. They were able to service your every request, whether it be tourist information or booking day trips or restaurants. Also the food in the restaurant was brilliant and was nice to come home to an drink in a lovely bar on return from a days outing. The hotel is walking distance to everything in downtown Roturua; the Polynesian Spa, restaurants and shopping. I would definately return to the Regent on my next visit to Roturua.

  • Stayed July 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Worldfoodies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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Australia
Level Contributor
126 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
5 of 5 bubbles Reviewed 20 July 2011

Having stayed here, I understood why there were a lot of good reviews. I booked it based on the reviews. When we pulled in the carpark, hubby said he wondered why on earth I chose this place? I told him to wait and see!

We were not disappointed - hubby was pleasantly surprised. The service level at this hotel had to be one of the best we have experienced. Darryn and all the staff were very attentive, personable and helpful. The layout of the room was perfect. Crisp white bed linen and white towels, plus bath robes. Everything was cleaned. We had breakfasts, lunch and dinner at the hotel restaurant. Food was delicious and tasty. The location of the hotel was very convenient - close to Eat Street, gardens, lake and spa. Parking is free, and internet limit of 100mb a day was adequate for our needs.

We would not hesitate to stay here again, if we ever visited Rotorua. The owners have taken an uggly duckling and turned it into a swan - with this hotel.

  • Stayed July 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank hotelreviews06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 18 July 2011

We stayed at Regent of Rotorua for 2 nights just 2 weeks ago and the experience is wonderful! Darryn was extremely helpful in assisting us with planning our days in Rotorue. The design of the hotel & rooms are stylish and clean, making our stay extremely comfortable! Well located with stores and restaurants within walking distance, there's ample parking space available too. The hotel restaurant serve really good food and staff are very attentive to your needs. This is one hotel we will highly recommend to everyone!!!

  • Stayed July 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Cactemp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 18 July 2011

We (me, my wife, my 12 year old daughter and her friend) stayed at this "motel" on the evening of 5 July. We had a family suite which was clean, comfortable and big enough for the four of us - it had 4 rooms, two bedrooms, a living room and a large bathroom. It was right next to the car park so was convenient for loading and unloading luggage.

The restaurant was good with a decent a la carte menu and local wines - far superior to the various "fastish food" restaurants nearby. I enjoyed a full cooked breakfast in the morning (the girls were all having a lie in).

The owner (forget his name for the time being) was extremely helpful and friendly - he was already helping out with suggestions as to nearby sights and attractions before I had checked in. He obviously wants to provide a good service. The management were conscientious - their apologies about forgetting to bring one dish for our dinner were sincere but unnecessary.

The place is very central to Rotorua town and within easy reach of most of the tourist attractions. The cost was not cheap but you have to pay for the service. I would highly recommend this place and would definitely return.

  • Stayed July 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank side11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 13 July 2011

We stayed for 1 night only but would loved to have stayed for more. From the moment we walked through the door (earlier than check in stated) to the moment we checked out, we could not stop talking about the level of service and the quality of the environment. Yes it was once a typical kiwi motel at some stage in it's life, but due to the excellent fit out, it is now a 5 star destination. The service from all the staff was over and above the level we have received from 5star establishments around the world. Darren, all of you well done guys! All I can say is that this is a great advertisement for New Zealand and as a Kiwi based overseas I will be recommending this place to all visitors to NZ.

  • Stayed July 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TerryandZeni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle, Australia
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 12 July 2011

I stayed in late June 2011 at the Regent with family. The two bedroom suite we stayed in was lovely. My bed was very comfortable.

Darryn was very helpful in offering advice and assisting with organising activities during our stay.

I found the Regent a very good place to stay while in Rotorua. Lovely bathroom too, and good to have the use of bath robes while staying.

  • Stayed June 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank rbro6610
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dhahran, Saudi Arabia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 11 July 2011

The Regent was very comfortable and perfectly suited our needs for a relaxing get-away during our stay in Rotorua. Worth mentioning, though, is the service – Darryn, Trent, and Ant did an outstanding job and were really the reason that our stay at Regent was so enjoyable. In fact, after our first weekend there my wife was so impressed that we booked a second weekend! During our second weekend, we were lucky enough (again due to the amazing Darryn) to be booked in one of the junior suites – which has a bathtub. My wife was indeed in heaven that entire weekend. We also had breakfast each morning at the Regent – and their huge breakfast (I think it was called “The Regent”) was very delicious. All in all, we loved our time at the Regent and we will definitely stay there again if we are back in Rotorua.

  • Stayed July 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lance R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Regent of Rotorua

Property: Regent of Rotorua
Address: 1191 Pukaki Street, Rotorua 3010, New Zealand
Phone Number:
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Rotorua
#4 Family Hotel in Rotorua
#4 Spa Hotel in Rotorua
#4 Romantic Hotel in Rotorua
#5 Luxury Hotel in Rotorua
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Regent of Rotorua 4.5*
Number of rooms: 23
Official Description (provided by the hotel):
The Regent of Rotorua Boutique Hotel redefines modern hospitality with a visionary blend of classic design, luxurious facilities and bespoke service. Our philosophy is to marry personalized, intuitive service with divine rooms and suites, stunning surroundings and a smart, relaxed atmosphere. Perfectly located in the heart of Rotorua within walking distance of the eating & shopping precinct, the lakefront, government gardens and the convention centres. The Hotel offers 35 guest rooms, restaurant & bar, outdoor heated pool, natural mineral pool, mini gym, spa services, meeting rooms, unlimited free WiFi & laundry services. Our award winning restaurant can cater for up to 70 guests banquet style and meetings can be held in a choice of 3 rooms from 21sqm up to 200sqm ... more   less 
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Also Known As:
Regent Of Rotorua Hotel Rotorua
Regent Rotorua
Rotorua Regent

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