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“Wished we could have stayed longer” 5 of 5 bubbles
Review of Regent of Rotorua

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Regent of Rotorua
Ranked #5 of 93 Hotels in Rotorua
Certificate of Excellence
Melbourne, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Wished we could have stayed longer”
5 of 5 bubbles Reviewed 26 October 2013

What a beautiful place. From the moment we entered reception I knew this was going to be great. When we were shown to our room I was blown away. It is beautiful. The special little toiletries are beautiful manuka . The smell of the room amazing and the staff are brilliant . This is the only place I want to stay here. They have a thermal pool and it felt great. Over all excellent .

Room Tip: We didn't ask for anything special so I hope all the rooms are like this one
See more room tips
  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TandF59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,302 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (183)
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  • Danish first
  • Dutch first
  • English first
  • French first
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English first
Sydney, Australia
Level Contributor
120 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 22 October 2013

This was a great hotel in Rotorua and the experience was made that much better by the extremely friendly and helpful staff. Not only that but the food was great and the coffee also fantastic.
Highly recommend this place when in Rotorua. I will definitely be staying in this hotel on my next Rotorua visit.

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lilian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
2 reviews
5 of 5 bubbles Reviewed 15 October 2013 via mobile

My partner and I were so impressed we ended up changing our plans so we could stay another night. Staff were amazing and so helpful with things to do, places to see & restaurants. I have been raving on about the Regent to everyone back home. Would definitely recommend!

  • Stayed September 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Elliebell8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunset, South Carolina
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 14 October 2013

The thing that stands out about this hotel is the staff and the outstanding service they provide. The rooms are all nice, clean, and comfortable. The outward appearance of the hotel is OK but not going to overly impress anyone. However, I can honestly say the service provided by the entire staff, from the manager (Darryn) on down, is unsurpassed. I have stayed at 5 star hotels around the world and none of them provide more outstanding service than we received at this hotel. If I were starting up my own hotel, I would want to hire Darryn and his staff.

It has a great restaurant and it's location is tough to beat - right on the edge of the shops and many of the local restaurants. I highly recommend this hotel to anyone looking to stay in Rotorua.

  • Stayed October 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rckt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Walnut Creek, California
Level Contributor
72 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
4 of 5 bubbles Reviewed 11 October 2013

The drive up to this converted 1950's motor lodge is not going to immediately impress you, and the new annex certainly looks like an elegant holiday gift box from a luxury boutique. But you know this is going to be something different when you walk into the lobby, all in home-done black-and-white with full-sized (artificial) white rhinoceros heads above the fireplace and black crystal chandeliers.

For some reason that I cannot fathom, Rotorua does not have a 5-star international hotel, and so we fortuitously selected the Regent based on the recommendation from our local NZ travel agent. We had a wonderful time enjoying the local flavor here.

Service was top notch and professional, with each staff member eager to please and all had great attitudes. The hotel co-owners both acted as the front desk and concierge and had good recommendations for sites and restaurants, and other visitor requests we had.

The hotel is conveniently located directly adjacent to most of the town's restaurants and shopping, and walking distance to the museum. There also seemed to be much less "sulpher" smell in this part of town.

Our room was a junior suite with separate living room and bedroom. Like the lobby, everything was in black-and-white with splashes of lime green. This was not necessarily our taste, but was interesting for a visit. The long bathroom with separate soaking tub and shower was very large, but the layout slightliy inconvenient, with limited shelf space for personal toiletries and a towel rack that was far away from the sink, and a sink stopper that took us a while to figure out how to operate. TV service included international channels such as CNN. Everything was in working order. We sometimes had to ask for wash cloths (face towels) that were not always supplied.

The lobby area also hosts the breakfast and dinner service. Selection is limited but tasteful, and quality is extremely high. The pleasant service and food can somtimes be a bit of a wait, depending on the number of partrons seated.

In summary, a fun local hotel that will enhance your stay in Rotorua. We would not hesitate to recommend it.

  • Stayed October 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ScottN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 October 2013 via mobile

We stayed 4 nights as part of our honeymoon-fabulous hotel! The rooms were clean, comfortable and stylish! Staff were extremely helpful and friendly. The restaurant was awesome. Overall a wonderful experience-can't wait to come back!

  • Stayed November 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rissbox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 5 October 2013

Nice style, well appointed, excellent customer service. Great inhouse restaurant, and also really close to "eat street" where half the restaurants in town are located. Fairly quiet for innercity location. Only downside was the airfreshener was pretty overpowering.

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NikDeluxe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Regent of Rotorua

Property: Regent of Rotorua
Address: 1191 Pukaki Street, Rotorua 3010, New Zealand
Phone Number:
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Rotorua
#4 Family Hotel in Rotorua
#4 Romantic Hotel in Rotorua
#4 Spa Hotel in Rotorua
#5 Luxury Hotel in Rotorua
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Regent of Rotorua 4.5*
Number of rooms: 23
Official Description (provided by the hotel):
The Regent of Rotorua Boutique Hotel redefines modern hospitality with a visionary blend of classic design, luxurious facilities and bespoke service. Our philosophy is to marry personalized, intuitive service with divine rooms and suites, stunning surroundings and a smart, relaxed atmosphere. Perfectly located in the heart of Rotorua within walking distance of the eating & shopping precinct, the lakefront, government gardens and the convention centres. The Hotel offers 35 guest rooms, restaurant & bar, outdoor heated pool, natural mineral pool, mini gym, spa services, meeting rooms, unlimited free WiFi & laundry services. Our award winning restaurant can cater for up to 70 guests banquet style and meetings can be held in a choice of 3 rooms from 21sqm up to 200sqm ... more   less 
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Also Known As:
Regent Of Rotorua Hotel Rotorua
Regent Rotorua
Rotorua Regent

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