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“Excellent stay” 5 of 5 bubbles
Review of Regent of Rotorua

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Regent of Rotorua
Ranked #5 of 93 Hotels in Rotorua
Certificate of Excellence
Carrboro, North Carolina
1 review
“Excellent stay”
5 of 5 bubbles Reviewed 6 April 2014

We stayed two night at the small but wonderful hotel. The rooms were simple but tastefully elegant down to the last detail. All staff were exceptionally friendly and helpful. Food was surprisingly delicious, esp. for a small hotel. Located quite close to shopping and conveniences of Rotorua. It was a welcome stay from all the 5 star, large hotel chains we stayed in during our two weeks in New Zealand and Australia. Would rate this 6 stars!

Room Tip: Call them and ask. They have a variety of rooms from which to choose.
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  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Curt T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,302 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (183)
Date | Rating
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Fife
Level Contributor
56 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 4 April 2014

We were originally only staying for one night as we had travel plans, we ended up staying for two night, this was by far the best place we stayed in while travelling in NZ, the service was second to none, Darren was a gem and a mind of information, so friendly and attentive to all your needs, decor was gorgeous, nice greens, attention to detail in every aspect of the rooms and outer areas. Restaurant food was delicious although portion size for me was to large (personal choice), the swimming pool area was lovely and well cared for, could not rate this place highly enough. My only regret is i forgot to buy the wee teddy on the bed! So if you are going to Rotorua this place is a must to stay and not expensive. Wish i could go back, but it's a long way from Scotland. Cheers Darren you're the best! :-)

Room Tip: I don't imagine there would be a bad room! Excellent place! :-)
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  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pollydolly6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Las Vegas, Nevada
Level Contributor
112 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
5 of 5 bubbles Reviewed 3 April 2014

The hotel is lovely, just beautiful in every small detail. The wifi is secured, fast and free. The food is very good. Bed is comfortable. Shower works well - you know, all those things you care about. The location is great, walk to lots of food and fun. I would rate this hotel very highly on all of these details. But it would still be at the top of my list even if most of these things weren't true, just because of the staff. Everyone is friendly, efficient and helpful. Darren is an absolute gem. A fireball of energy that gets to know you right away, goes way above and beyond to make sure that you are comfortable and having a great time - if he doesn't know an answer he picks up the phone and gets it. Makes your arrangements, pays attention to your logistics, just makes it happen, makes it all work. . I watched him remember the details of guest after guest where they were from, where they were going or had been that day. He is "that concierge" - the one you wish you could always have. He makes an amazing difference in your holiday - we are very grateful and there isn't a recommendation high enough for this hotel and his skill. I'm sure there are other lovely hotels around here, and I'm sure they have helpful kind staff that want to help. But I can't imagine there being another like this place and their staff. This is where you want to be.

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hobnob_Hobo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio, Texas
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 2 April 2014 via mobile

Very lovely, perfectly located hotel with contemporary furnishings and catchy color schemes. We're in room 13 adjacent to the outdoor pool (which has a water fall wall feature). Unique that in room wi fi is included AND works! Ultra chic large bathtub with futuristic shower gigantic stall. The large sitting room includes microwave, refrig, desk, two armed chairs, a regular sized couch and two tables plus a tv (also a tv in the bedroom). Breakfast features fresh fruit, toast, choice of juices and Eggs Benedict! Eggs cooked to order and pancakes available. One of our group requested "crispy burned bacon" which was cheerfully and promptly supplied. The inside mineral tub was cleaned and refilled this morning. I suspect that's daily protocol for this five star establishment. Host and staff are exceedingly gracious plus helpful in every way. Regret we had only two nights here but the trip must stay on schedule!

Stayed April 2014, travelled with friends
Helpful?
Thank AntietamAl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oak Park, IL, United States
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 1 April 2014

Our stay at the Regent remains a highlight of our recent trip to New Zealand. We arrived on a Sunday evening and took advantage of their thermal pool and heated swimming pool, as well as the restaurant. The decor is charmingly retro in black and white with touches of kiwi green. Our rooms were comfortable, clean, and the bathroom was great. The staff at the desk were among the most friendly people we met in a friendly country. They gave us great advice and helped us plan our stay and book a Maori cultural dinner, great fun. Highly recommend the Regent.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sarah W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bellevue, Nebraska
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 31 March 2014

I spent three weeks traveling in NZ and Australia and this was the best hotel I've stayed in. Darren was so friendly and caring. The hotel is very upscale and the restaurant had wonderful food. Definitely stay here if you are ever in Rotorua.

  • Stayed March 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lorrie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 31 March 2014

That's my first review ever though we've travelled quite many times, as I feel obliged to give this hotel five stars. We stayed here for two nights, and the stay is one of the highlights of our awesome NZ trip.

To sum it up:

Location: Perfect. Within a 15-min walking distance to the Polynesian Spa, the Lake or even the big supermarket Countdown. The "Eat Street" is just around the corner, and the "best restaurant" Leonardo's Pure Italian is just situated exactly opposite to the hotel;

Service/ Food: Also perfect. Hosts are friendly, attentive and fun. What amazed me the most is that they could serve breakfast til 3pm. We could sleep til late but still enjoy a blissful treat;

Room: Just fits our style. We always prefer modern, trendy and hip boutique hotels. Room is spacious with a cute living room and a wonderful bathroom.

And last but not least, just want to say thank you to the hosts here :)

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lllui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Regent of Rotorua

Property: Regent of Rotorua
Address: 1191 Pukaki Street, Rotorua 3010, New Zealand
Phone Number:
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Rotorua
#4 Family Hotel in Rotorua
#4 Romantic Hotel in Rotorua
#4 Spa Hotel in Rotorua
#5 Luxury Hotel in Rotorua
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Regent of Rotorua 4.5*
Number of rooms: 23
Official Description (provided by the hotel):
The Regent of Rotorua Boutique Hotel redefines modern hospitality with a visionary blend of classic design, luxurious facilities and bespoke service. Our philosophy is to marry personalized, intuitive service with divine rooms and suites, stunning surroundings and a smart, relaxed atmosphere. Perfectly located in the heart of Rotorua within walking distance of the eating & shopping precinct, the lakefront, government gardens and the convention centres. The Hotel offers 35 guest rooms, restaurant & bar, outdoor heated pool, natural mineral pool, mini gym, spa services, meeting rooms, unlimited free WiFi & laundry services. Our award winning restaurant can cater for up to 70 guests banquet style and meetings can be held in a choice of 3 rooms from 21sqm up to 200sqm ... more   less 
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Also Known As:
Regent Of Rotorua Hotel Rotorua
Regent Rotorua
Rotorua Regent

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