This is the best hotel to stay in in Rotorua. It's a tad expensive, but you get what you pay for. Service was 10 out of 10. The guy who served us was so helpful when we checked in, explaining everything to do in Rotorua, and recommended places to visit around the Norther Island. The rooms were well set up, and comfortable. Free wi-fi is a huge plus. The in-house restaurant at the hotel was absolutely fantastic - expensive, but again, you get what you pay for. The pool and geothermal spa was also great. The hotel is also placed in a perfect central spot in Rotorua, and it isn't in the area where you smell the 'Rotorua scent'!
Make sure you get all the brochures and guide books from reception, because you'll find they contain 10% discount vouchers for EVERY attraction in Rotorua - don't pay full price for anything in Rotorua unless you look through the guide books for vouchers.More