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“This hotel will make you want to come back to Rotorua just to stay here”
Review of Regent of Rotorua

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Regent of Rotorua
Ranked #8 of 92 Hotels in Rotorua
Certificate of Excellence
Reviewed 30 October 2010

In October I went to Rotorua for the first time in about 15 years to take my wife to see the famed geysers and mudpools. My previous experience with Rotorua was the rows of tacky and touristy motels that line Fenton Street. I couldn't face them and wasn't keen on the cookie cutter Novotel or Rydges experience so was delighted to discover a new boutique hotel had opened right in the heart of town and next to all the restaurants.

The Regent of Rotorua has only been open a few months and is already the most highly rated hotel in Rotorua on TripAdvisor and with good reason. Darryn and Brent are the perfect hosts and treat each guest with a personal touch. Genuine warmth and customer service in a hotel...who'd have thought!

The hotel has been stylishly designed and the rooms are beautiful with all the amenities you would expect and then a few more. They surround an elegant courtyard, which acts as a sun-trap, and a heated swimming pool. A perfect location to relax with a beer/wine/cocktail and the hotel's sharing plate of breads and dips.

Speaking of the food, the hotel boasts a fantastic restaurant. Our only regret was that we only ate dinner here once, opting (foolishly) to try one of the nearby restaurants on our other night instead...which was marginally cheaper but vastly inferior.

The Regent's menu is simple but the chef is outstanding. The fusion dishes they provide are outstanding and exceptional value from entree through to dessert. Locals have cottoned on to this gem of a restaurant and frequent it as much, if not more, than the hotel guests.

And if we had any doubts that their breakfast menu would meet the lofty expectations set by their dinner menu, they were quickly dispersed as we enjoyed some fantastic sweetcorn fritters (and making the hard decision not to have the buttermilk pancakes).

We thoroughly enjoyed our time there and cannot rate the hotel or its owners highly enough. I'll have to find reason to visit Rotorua again soon although I'm not sure I'll venture far from the hotel next time around.

  • Stayed: October 2010, travelled as a couple
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Thank WiseMouth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,278 - 1,284 of 1,458 reviews

Reviewed 25 October 2010

What more is there to say that hasn't already been said....Stayed here for two nights and enjoyed it very much, both the room but especially the service.

Location is also good, just on the edge of the town's center next to the Ibis. and you can easily walk to all the restaurants.

Price is probably among the top in Rotorua, but it's worth it.

  • Stayed: October 2010, travelled solo
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Thank GH_RTW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 October 2010

Stayed here in the new 2 bed apartments, great decor, amazingly comfortable beds, wonderful bathrooms, service fantastic - Darryn couldn´t do enough to help even though we had 3 smallish kids, wonderful lady also helped out over lunches and breakfast. Literally nothing was too much for them, NZ has great accomodation but this is definitely up there amongst the best!!

  • Stayed: October 2010, travelled with family
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Thank nicolota88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2010

How does one gush enough about this hotel? Let me try...

After reading the reviews of this hotel, and not finding a single bad review (which I've never seen on another hotel on tripadvisor) I had to see for myself. It exceeded every hope.

First of all, our flight was severely delayed and we had to fly to the town an hour away late at night and all of the car rental places were closed. I called the hotel to say we were trying to make it but would be late but might not make it due to the no rental car situation. Owner Darryn quickly provided me a name of a local contact and we instantly had a rental car. Just one example of the exemplary customer service.

The hotel itself is a motor lodge style hotel that has been refurbished from head to toe in the most fabulous furnishings leaving no detail left to chance. It is what the hottest trend is in Los Angeles - retro hotels with sumptuous interiors. My husband and I travel throughout the world to luxury hotels and one we enjoy is the SLS Hotel in Hollywood. Regent of Rotorua is in the same class at this hotel, but it's in Rotorua!

We dined in the restaurant and every morsel was amazing. We had the steak, lamb, and a wonderful bottle of wine from the thoughtful wine list. We kept forgetting we were not in a New York restaurant! The stylish decor and exemplary service will leave you confused too. (In the best way!)

You are really missing out on something special if you stay somewhere else in Rotorua. The icing on the cake is the level of service and caring from the owners to the staff. The personal touches along with the luxury will give you only one sad moment - check out!

  • Stayed: October 2010, travelled as a couple
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Thank Peblipoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 October 2010

Rotorua finally has a boutique hotel/motel that says, "Here we are, we're special but we're reasonably priced, we're friendly but we're courteous and we want your stay with us to be a pleasure"

Thank you very much to the wonderful staff at Regent Rotorua. My husband, myself, son and his girlfriend were really just looking for a place to lay our heads while attending a family gathering. What we got was so much more...

In particular, I mention:

1) The black/white decor with acid green accents and well planned room layout.
2) Amazing comfortable beds with crisp fresh linens and a down duvet
3) Ipod dock - THANKS!
4) Drenching shower
5) 31 deg heated swimming pool
6) Stunning bar and restaurant area


Guys, your attention to detail and thoughtfulness on all accounts was like a breath of fresh air. I hope that you may have set some sort of trend and that our tourist capital takes a leaf out of your book in all respects.

Potential guests - you will not be disappointed!

  • Stayed: October 2010, travelled with family
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1  Thank kkbelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2010

Really loved our 2 night stay at the Regent. The staff are absolutely amazing with not just the usual hello/goodbye standard conversation you'll get at other places - these guys actually have a real conversation and a laugh with you !! You could not want for anything as it is no trouble for them to provide it if in fact you do need something. Make sure you let them know what you plan on doing in Rotorua as they've probably got a discount voucher for where you want to go. The rooms are absolutely amazing and they haven't spared any expense in the upgrade of this place to maked you feel comfortable.

Although we didn't use the outdoor pool we did take advantage of the thermal bath which was definitley required after a long day of sightseeing. The location of the Regent is also very central so you can walk to the centre of town and the lake within 5 minutes.

Thanks again guys.

  • Stayed: October 2010, travelled as a couple
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Thank ChrisMPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 October 2010

We love going to Rotorua to visit the hot pools but have never been overly amazed by the motels and hotels we have previously stayed in. Thank goodness for good old trip advisor pointing me in the direction of the Regent! From the moment we arrived (driving down from Auckland on a Friday night and not arriving until after 9pm) we were totally looked after by the staff - I have stayed in 5 star hotels and this service really is just as good. I absolutely love the way the owners have kept the exisiting 50s motel and developed this into a fantastically stylish retreat - Rotorua is full of souless new hotels (Ibis etc) and its just great that the Regent is a complete breath of fresh air - its got personality in bucketloads BUT also all the luxury and finesse you would expect of a 5 star hotel. We thought we would go out for dinner on the sat night but after walking aimlessly around central Rotorua which was a bit uninspiring, we ended up back at the hotel - the in-house restaurant was buzzing, the cocktails were flowing - and the food was great - we then realised that there was really no point leaving the hotel! The thermal pool is wonderful - didnt go in the outdoor pool but it looked great (especially like the vegas style cocktail by the pool look!) - and the rooms are just amazing - you can just imagine the owners shopping around for the perfect lampshade, the perfect wallpaper - everything just looked like it was chosen with passion - definitely no boring formulaic hotel here - this place definitely fits the bill of a real "boutique" hotel. In summary - couldnt recommend this place highly enough - perfect for a rejeveunating long weekend from Auckland, and definitely recommend the place to overseas guests wanting to treat themselves to something more memorable than either yet another generic chain hotel or a "seen better days" motel. DO believe the other reviews on trip advisor - this place really is great - I hope for the sake of the owners who have obviously spent a great deal of money, time and effort here, that the word gets around about just how good this place is - mind you, maybe not too much as I want to be able to get a booking next time im in town!

  • Stayed: September 2010, travelled as a couple
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Thank foodfascist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Regent of Rotorua

Address: 1191 Pukaki Street, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Rotorua
#4 Family Hotel in Rotorua
#4 Romantic Hotel in Rotorua
#7 Luxury Hotel in Rotorua
#7 Spa Hotel in Rotorua
Price Range: £107 - £226 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Regent of Rotorua 4.5*
Number of rooms: 23
Official Description (provided by the hotel):
The Regent of Rotorua Boutique Hotel redefines modern hospitality with a visionary blend of classic design, luxurious facilities and bespoke service. Our philosophy is to marry personalized, intuitive service with divine rooms and suites, stunning surroundings and a smart, relaxed atmosphere. Perfectly located in the heart of Rotorua within walking distance of the eating & shopping precinct, the lakefront, government gardens and the convention centres. The Hotel offers 35 guest rooms, restaurant & bar, outdoor heated pool, natural mineral pool, mini gym, spa services, meeting rooms, unlimited free WiFi & laundry services. Our award winning restaurant can cater for up to 70 guests banquet style and meetings can be held in a choice of 3 rooms from 21sqm up to 200sqm ... more   less 
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Also Known As:
Regent Of Rotorua Hotel Rotorua
Regent Rotorua
Rotorua Regent

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