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“Gwenda idea of service goes beyond excellent...”

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Rotorua Coachman Spa Motel
Ranked #59 of 92 Hotels in Rotorua
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Gwenda idea of service goes beyond excellent...”
Reviewed 30 November 2011

Not only was the accommodation spacious and comfortable the room well equip and clean, Gwenda the owner provided sound advise regarding activities. She really lifted the bar of what defines hospitality! I had carelessly check out leaving my travel documents in her safe keeping. When she discovered the oversight she tracked me down on route to Auckland airport, my time was very limited and she kindly meet me at a half way point to deliver my documents to me. Lesson learnt folks, always provide your hotel with a working contact number. Even the most experienced traveler can mess up...Thanks does not adequately express my gratitude for saving me the expense and angst of arriving at Auckland airport and discovering my travel documents were not in my possession.

  • Stayed November 2011, travelled solo
    • Value
    • Location
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Helpful?
1 Thank solotraveler2011_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
coachman335, Owner at Rotorua Coachman Spa Motel, responded to this review, 3 December 2011
Thankyou. Really pleased you enjoyed your stay and I was happy to help out to ensure you reached the Airport on time with documents intact.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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139 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
Auckland
Level 3 Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 August 2011

We loved our stay here, we had the 'basement' room which is underneath, which actually suited us because my son could play in the courtyard safely. Room was clean, spacious, had everything they stated and was quiet and warm, will definitly choose this motel next time in Rotorua!

  • Stayed July 2011, travelled with family
    • Value
    • Sleep Quality
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Helpful?
2 Thank Dzire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 May 2011

Large clean comfortable well equiped rooms. We really enjoyed the large spa tub in our room.
Owners Warren and Gwenda are really friendly and helpful and gave great advice on what to see and do, and there is pleanty.
We booked for two days and ended up staying five!
We would have no hesitation in recomending The Coachman to others. it was a great find.

  • Stayed May 2011, travelled as a couple
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Helpful?
3 Thank elenorward
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland Region, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 May 2011

It's nice to stay where the room isn't cramped, there's good lighting for the laptop, and the cooked breakfast keeps you going all day!

This is a comfortable, well-located motel, with a very reasonable tarrif.

  • Stayed May 2011, travelled on business
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Helpful?
1 Thank Realestatecoach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland Region, New Zealand
Level 3 Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 4 March 2011

The receptionist/ owner could be friendlier.
The housekeeeping was erratic - over 3 days - inconsistent.

  • Stayed February 2011, travelled on business
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Helpful?
2 Thank MattLisa_NZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lancs
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 January 2011

A decent place to stay. It is on a road where most of the motels are, and it a short walk to the main shopping area.

The rooms were comfortable if outdated, there was a single bed in the living area, where it would have been more convienient to have more seating. The bathroom was next to the kitchen, instead of near the bedrooms. There was also a outside area, which was closed in, that had a jacuzzi. I feel that this could be better served being updated to make the rooms more modern and spacious.

Although parking is free - we were driving a 4x4 which didn't fit into the space designated. We left our car in the visitors parking, which isn't a hassle.

  • Stayed October 2010
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Helpful?
1 Thank becca143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norfolk, England
Level 3 Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 14 December 2010

Had a lovely stay here. Rooms were a good size and spotless and location was handy for both the town and attractions. Owners were friendly and helpful and breakfast was 1st rate - can recommend highly.

  • Stayed November 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Japet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rotorua Coachman Spa Motel

Property: Rotorua Coachman Spa Motel
Address: 335 Fenton Street, Rotorua 3010, New Zealand (Formerly Coachman Motor Inn)
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Spa Suites Wheelchair access
Hotel Style:
#25 Spa Hotel in Rotorua
#40 Luxury Hotel in Rotorua
Price Range (Based on Average Rates): £
Hotel Class:4 star — Rotorua Coachman Spa Motel 4*
Number of rooms: 19
Official Description (provided by the hotel):
Modern decored 19 spacious private Spa pool suite and studio units with full-sized kitchenett. Free large BBQ lawn. iPhone/Android music dock station and FREE WI-FI. Stay connected or unplugged! Caring hosts stand ready to help plan trip in and beyond Rotorua with a complimentary cup of NESPRESSO capsule coffee available upon arrival. ... more   less 
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Also Known As:
Coachman Hotel Rotorua

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