Somehow we were lucky that Sandi had available accommodation for us during the high tourist season. She put us up in the Family Chalet, an upstairs very spacious bedroom with a comfy king (might have been a queen but it felt huge) bed and two single beds (we were just two), apologizing left and right that it was at the front of the property close to the road and that it might be noisy... Coming from a large city we weren't bothered at all by the road noise -- we've been in motels that are close to a bar/restaurant open late and that's far worse than a few cars on the road! The room does heat up during the summer day as it gets a lot of sun, but open windows and a fan will take care of it. There's a heat pump with A/C should we have chosen to use it. The shag carpet felt so nice under our feet after a day of hiking!
Sandi was a fantastic hostess, offering to do our laundry, and not only washed and folded it, but pressed some of my partner's shirts as well! The breakfast is a choice of either continental or cooked egg special-- my partner had 2 slices of multigrain toast, bacon, mushrooms, avocado and two eggs stacked all on top of each other. I opted for the continental option, and it came with a massive bowl of fresh fruit, and I do stress fresh -- some B&Bs will serve syrupy fruit salad straight from a can, but not Sandi. It was so lovely to have a healthy breakfast like that to offset some of the heavy eating one tends to do while traveling!
Sandi was also great and helpful at offering suggestions about restaurants and attractions in the area. The B&B is a mere 10 minute walk away from the Skyline gondola, the Rainbow Springs wildlife park and the Mitai Maori cultural experience, so that was very convenient. She even booked the Mitai evening for us, and gave us 10% off voucher for the Wai-O-Tapu thermal wonderland. She truly has her guests' experience at heart. Would definitely recommend and stay here again.