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Executive on Fenton
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Reviews (222)
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All reviewsspa bathnice roomnew ownersfree dvdslittle thingsserviced dailykitchen facilitieshot tubcentral locationsmall kitchenwould stay here againgood sizegreat place to staythoroughly enjoyed our stayclean roomscomfy bedvisit rotorua
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137 - 142 of 222 reviews
Reviewed 23 September 2013

Very tidy, modern, spacious comfortable rooms serviced daily. Rooms are surprisingly sound proof. Felt bad staying over with a newborn but checked with neighbours and they couldn't hear a peep. Handy to restaurants, shopping and sightseeing. The spas in each room a bonus. But the real asset is the staff. They are all accommodating and offer great advice on where to go in town. Would definitely recommend this motel for anyone staying over in Rotorua. I will be back!

  • Stayed: September 2013
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3  Thank Jade1812
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2013

Beautiful soak in spa bath, in fact we had a couple of soaks- wonderful as we had just finished hiking near Lake Waikaremoana and had very tired legs. Room was very clean and good quality accomodation, looks as if it has been recently renovated. Very quiet rooms with good sound proofing and heating. We didn't hear a thing from the people in the room next door, no doors slamming or water running like in other hotels, and no road noise heard either which mad efor a good nights sleep. Very helpful staff who recommended a beautiful Indian Restaurant in Rotorua. I was well impressed with the standard of the Executive on Fenton.

  • Stayed: August 2013, travelled as a couple
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Review collected in partnership with this hotel
3  Thank Lara B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2013

Was perfect for our impromptu stay on Sunday night in Rotorua. Our young boys loved the private spa. Room was clean and tidy and very warm and toasty. Beds were comfy and it felt very homely. Welcoming and friendly staff. Thank you so much for making our stay a wonderful one.

Room Tip: The rooms with the spas are great to entertain the kids of all ages
  • Stayed: September 2013, travelled with family
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3  Thank Dena T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
biffy60, Owner at Executive on Fenton, responded to this reviewResponded 21 September 2013

Thank you for your review, love it, when your efforts get a notice. Thank you for taking the time to write!!

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Reviewed 9 September 2013

Stayed here for a three day weekend away from auckland.
Caroline and all her staff were friendly and helpful.
Room was clean and tidy and only a couple of minutes from the centre of Rotorua, having a personal spa off the bedroom was awesome.
room was serviced everyday. we will defintely stay here again.

  • Stayed: September 2013, travelled as a couple
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3  Thank Jodie J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
biffy60, Owner at Executive on Fenton, responded to this reviewResponded 9 September 2013

Thank you to a wonderful couple, who stayed for three days, and even though they came to sit and soak in the hot tub, they may not have been able, one of the nights, due to the breakdown of the geothermal bore. They were truely delightful and understanding and a pleasure to host. People like this, make this job, the reason why I love it so much!!

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Reviewed 8 September 2013

No hot water the entire weekend, had a great big spa pool which we were unable to use. No offer of a discount or refund. No complimentary newspaper as per booking. Breakfast was pleasant even though we were not offered a choice. Unpleasant experience overall

  • Stayed: September 2013, travelled as a couple
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5  Thank 4Manz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
biffy60, Owner at Executive on Fenton, responded to this reviewResponded 9 September 2013

Unbelievable!!! The lady after this response stayed at the same time, and did not refer to the Hot Water Issue at all. Yes, there was most definately a problem. The geothermal bore went down on the Saturday morning, which I explained and apologised to everyone, but within the hour I had the heating specialist here, who switched to electrical heating, this did not keep up with the demand, but by 7pm that night, everyone had showers and by the morning, it was back to normal. I had no-one come and see me and complain, most were very understanding and felt terrible for me. If you had come and said something to me, I would have tried to compensate you in some way. I also turned away 5 people and didnt take their booking, so that there would be enough hot water, for those already booked. Unfortunately sometimes you can't please everyone!!!

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