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“A rough hotel”

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Grand Hotel Rotorua
Reviewed 23 November 2008

I stayed in the grand hotel for 2 nights, there are two type of rooms, the premier rooms which are modern and new, and the standard budget rooms, which I stayed in. It was spacious enough but everything was rough, there is not a table for us to put down our handbags, watches and wallets, there is not even a towel rank to hang up the towels, no racks in the bathroom for you to put the shampoo and soup, I have to put them on the floor, and there is no hair dryer. I went down to ask the reception for a hair dryer and they said they did not provide any even if I can pay!! It was so ridiculous!!! I have to wait for 2 hours before I sleep until my hair dried. Luckily the hotel is just 2 minutes walk from the tourism center, it was very convenient and quiet. I probably will not choose this hotel next time, I would rather stay in YHA which cost similar but offers much more facilities.

  • Stayed: November 2008, travelled as a couple
    • Value
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    • Check-in / front desk
    • Rooms
    • Cleanliness
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    • Business service (e.g., internet access)
Thank pkhappy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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121 - 127 of 127 reviews

Reviewed 11 April 2017
Google Translation

Room Tip: peça os quartos dos fundos, não que a rua seja movimentada, mas os dos fundos são bem silenciosos
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  • Stayed: April 2017, travelled with family
    • Value
    • Cleanliness
    • Service
Thank CESARNATAL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2016
Google Translation

  • Stayed: December 2015, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Lam C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 July 2016
Google Translation

  • Stayed: April 2016, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank gimenezmarialucia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2016
Google Translation

Room Tip: Talvez no inverno mais rigoroso seja necessário pedir um quarto com aquecimento mais confiável.
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  • Stayed: June 2016, travelled as a couple
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Thank christina_paciuli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2016
Google Translation

  • Stayed: March 2016, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Kirsten J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 December 2013
Google Translation

Room Tip: boek een superior kamer klinkt heel duur maar is het niet in het nieuwe gedeelte
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  • Stayed: December 2013, travelled with family
    • Value
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    • Rooms
    • Cleanliness
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Thank Conny D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hotel Rotorua

Address: 1130 Pukuatua Street | Rotorua CBD, Rotorua 3010, New Zealand
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Free Breakfast Free Parking
Hotel Style:
Ranked #49 of 58 Speciality Lodging in Rotorua
Price Range: £47 - £90 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grand Hotel Rotorua 3*
Number of rooms: 38
Official Description (provided by the hotel):
The Grand Hotel Rotorua is an older style property located in the heart of Rotorua CBD. There are 38 rooms in total which can be divided into 3 categories (or room standards). There are 12 BUDGET Rooms or backpacker style rooms with private bathrooms which cater for those travellers wishing for some privacy and security in preference to a dormitory and on a limited budget. There are 7 ECONOMY Rooms which have the basics such as ensuite, TV, fridge, tea and coffee. They are clean and comfortable and ideal for short stays. We offer a complimentary continental breakfast in our breakfast room between 8.00am and 10.00amThere are 19 PREMIER Rooms which were renovated to a good standard and come complete with ensuite, TV, fridge, tea & coffee, phone, internet, hair dryer, iron & ironing board etc. We offer a complimentary continental breakfast in our breakfast room between 8.00am and 10.00am ... more   less 
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