I cannot recommend this place highly enough - it's terrific value for money and offers an independence you won't find at a hotel or B&B, and comfort and convenience you'll never see at a motel.
East West has a range of accommodation options. We like to stay in their apartments - three bedroom flats that are wonderfully well set up - spacious, clean and private. If you are a large group of friends and /or family, this is an ideal option. We had an apartment with a lovely little garden, hot tub, patio and barbecue, as well as excellent kitchen and laundry facilities (although a dryer would be helpful). The rooms were suitable for disabled people, and children are catered for - books and kids' dvds are provided. The place is modern and relaxing, and very warm in the crisp Rotorua winter (the place is heated through Rotorua's natural thermal activity). The location is central and walking distance to several supermarkets and the central shopping district. Kristin and Stuart are knowledgeable and helpful about Rotorua, and are super friendly.
But here's what sets this place apart: they really care. Our last visit was as a family to arrange and attend a funeral. Obviously a tremendously sad occasion. Kristin offered us reduced rates, and even went so far as to make us wonderful homemade soup - no charge - on a day that was particularly difficult for us. When our stay had to end because of a prior booking, Stuart introduced us to a neighbouring motel and helped arrange a transfer and good rates.
- Official Description (provided by the hotel):
- UNIQUE accommodation - CENTRAL location in the HEART of Rotorua City, family owned & operated premium in house SELF CONTAINED & SERVICED studios, private bathroom, kitchenette, 2 x adult guests maximum occupancy, heated pool, off street parking, located within metres of Rotorua Central Mall, cafes, & spas & thermal wonders, and adventure activities close by. ... more less
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