We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Absolutely Fantastic!”
Review of Apex on Fenton

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Apex on Fenton
Ranked #11 of 92 Hotels in Rotorua
Certificate of Excellence
Reviewed 24 August 2014

Don't be put off by some of the old reviews. We went and stayed here when the new owners had only just taken over. From the first phone call till the time we left the property was nothing but exceptional. It was a great layout for a family, it was spotlessly clean & nothing was a problem. They checked that we were warm enough, happy & anything that we needed. The room had everything we needed in it for cooking & this would be our first place to stay when we go back.

  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
2  Thank 652Vicki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (363)
Traveller rating
Traveller type
Time of year
Language
  • More languages

312 - 318 of 363 reviews

Reviewed 20 August 2014

I recently stayed at this Motel. There are friendly new owners who have recently taken over. and are making lots of improvements.
The rooms were really nice and comfortable. Looks like the furnishings are new.
Excellent value for money, certainly recommend this motel.

Room Tip: Spa units are at the back of the complex
See more room tips
  • Stayed: August 2014, travelled with family
    • Value
    • Rooms
    • Service
4  Thank inky4462
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2014

This was my first time staying here, now named "Apex on Fenton" and under new management. I was aware of the negative reviews before staying but the two rooms I booked were both completely renovated and I didn't have any problems with them.

  • Stayed: August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank jimmynzl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2014

We found this hotel when we had a bad experience with another, in desparation rang them and got a room. Great room, great spa and great price. Would recommend. they take dogs also. Great people. Plenty of parking and lots of room

  • Stayed: July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
3  Thank lesley284
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2014

From the outside, looks good, place is run by a jovial Korean woman who makes you feel welcome on arrival. Now those of you that have been to Rotorua will be aware of the ever present as ell of Sulphur and the host of Collingwood Gables conveniently uses this phenomenon to explain away issues in the room. Two TV channels didn't work, "It's the sulphur, it upsets the signal". A power point didn't work, it was clearly burnt out as burn marks were visible and it sparked when operated, "It' s the sulphur, it upsets everything!" The pump in the spa bath didn't work, "It's OK, you can still sit in it!" The exhaust fan in the bathroom didn't work. There was a dirty plate and knife left in the micro wave. Look, the room was OK, the bed comfortable,there was plenty of space, but there was an obvious lack of general maintenance carried out and I think the room got a very basic check over by cleaning staff. At $85 a night, the price was reasonable, but you expect things to work. There are numerous Motels around Rotorua and I'd be looking elsewhere on future trips.

Room Tip: Pick a room at the rear away from the road.
See more room tips
  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Dreben
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2014

I stayed here for three nights in April 2014. I would have marked it an average had the room not smelled so strongly of cigarettes. When we raised this, they only offered to give us some spray to cover up the smell. It was a bit dirty, the bathroom was clean at least. Towels were stiff as cardboard.

Looks like it used to be a nice motel but has fallen into disrepair. It's cheap but don't stay more than a couple of nights.

Room Tip: Request the rooms away from the road, the ones close to the road are quite loud.
See more room tips
  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MissColetteP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2014

All we wanted was a nice weekend away from home.
On the way from Taupo we decided to stay in Rotorua as kids were tired on long drive So we picked up jasons accommodation guide and looked for a motel with private spa,called the number to check availability of rooms and the host insisted on the Credit Card number before giving us any details. Upon reaching the motel we wanted to check the room first before checking in .The host was rude and started yelling "this is not good ,no can't change your mind I will charge you for booking etc". Any way after that all fuss my husband agreed to stay.
Now the following was our experience.

*This is the worst motel we have ever stayed in.
*The host literally ruined our holiday she is very rude.
*children under 5 years are charged $20 each NOT FREE (as per guide under 5 yrs free)
*do not be deceived by the photos on websites/accommodation guides.
*very unhygienic room with dust gathered on furniture,blinds,lamps and every corner ,Filthy linen on bed.
*toilet dirty as, no toilet rolls only half used roll
*shower curtain and tray moldy,missing shower curtain hooks
*kitchen dirty , with no crockery and cutlery ,Bin had no bag to dispose rubbish.
*even the Spa was broken with one jet not working.deck around the spa was broken too.
*no range on wifi
*SKY TV was not working only freeview channels on NZTV which was also scrambling
*power points are broken and very dangerous especially if you have little kids.
*No telephone in the room
(the host agreed herself that it wasn't clean and she forgot to check it before we checked in .so she refunded only $20 to compensate)


Will never recommend this one ever.
So please do yourself a favour by not putting up in this motel.
ZERO STAR
Would you recommend to a friend? No,never

  • Stayed: March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank gulkaur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Rotorua hotels
1.1 mi away
Quest Rotorua Central
Quest Rotorua Central
#1 of 92 in Rotorua
744 reviews
0.5 mi away
Holiday Inn Rotorua
Holiday Inn Rotorua
#17 of 92 in Rotorua
891 reviews
3.5 mi away
Best Western Braeside Rotorua
Show Prices
Show Prices
Show Prices
1.4 mi away
Aura Accommodation
Aura Accommodation
#3 of 92 in Rotorua
252 reviews
0.2 mi away
Emerald Spa Motor Inn
Emerald Spa Motor Inn
#10 of 92 in Rotorua
461 reviews
0.1 mi away
Sport of Kings Motel
Sport of Kings Motel
#2 of 92 in Rotorua
1,274 reviews
Show Prices
Show Prices
Show Prices

Been to Apex on Fenton? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Apex on Fenton

Address: 325 Fenton Street | Glenholme, Rotorua 3010, New Zealand
Phone Number:
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #11 of 92 Hotels in Rotorua
Price Range: £60 - £147 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Apex on Fenton 4*
Number of rooms: 14
Official Description (provided by the hotel):
Apex on Fenton is central to all of Rotorua's attractions and offers comfortable, spacious accommodation for the discerning traveller. We cater for families, business travellers, SENIOR GOLD CARD DISCOUNTS AND DEALS and tourists and will be happy to assist you with any local excursions to the many attractions you may want to enjoy during your stay in Rotorua. We have plenty of Discount Vouchers to many of the attractions. FREE WIFI IS AVAILABLE IN ALL UNITS. Apex on Fenton has a selection of 14 sunny, private units, 4x Large studios "Vintage Cottages" which can sleep up to 4, 6x One Bedroom Spa Suites sleeping up to 4 and 2x Two Bedroom Spa Apartments which can sleep up to 8 people. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Expedia, Booking.com, Hotels.com, Ebookers and Evoline ltd so you can book your Apex on Fenton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing