We turned up with no reservation and asked if we can have a table, the guy on reception told us he would have to ask the chef as they normally only take reservations (we could clearly see 7 tables empty, and the whole time we were there only 3 tables were used!)
The man who greeted us was incredibly rude and had no personality. We turned up wearing pretty average clothes (we weren't dressed up to the nines) and we felt extremely looked down upon and out of place. To the man in the tuxedo who greeted us - you don't have to be wearing a suit and tie and a $300 handbag to have money and be able to enjoy a nice meal!!! Clearly this man should not be in front of customers!
we had garlic bread for an entree which contained barely any taste of garlic whatsoever, luckily it came with some tasty chutney! We both had fish of the day which was pan fried salmon and it was perfectly cooked and tasted great. We didn't have to wait long to get our food which was good.
Overall the man in the tuxedo greeting guests made this not a pleasant experience at all. Beautiful views of Rotorua, but I will not be back or recommending this place to anybody.
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