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“Great Price, Great Service, Great Experience”

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Emerald Spa Motor Inn
Ranked #15 of 93 Hotels in Rotorua
Certificate of Excellence
Auckland Region, New Zealand
1 review
“Great Price, Great Service, Great Experience”
5 of 5 bubbles Reviewed 24 June 2012

A huge thanks to Julie and the team at Emerald Spa for an amazing two nights with you! The room was everything we hoped for and more! The spa next to the bed was a special treat! Quality linen and towels etc. A great spot to base your Rotorua experience from :D Thanks again Julie. We will be back again! Definitely one to check out travellers!!!! Craig

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CraigTWL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Owner at Emerald Spa Motor Inn, responded to this review, 5 August 2012
Thank you for staying with us and it was lovely to recieve your review. We are pleased that you enjoyed your stay and will come back. Look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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380 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (68)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Shannon, New Zealand
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 17 June 2012

Good price spa in room clean and Efficient Operation Enjoyed our night stay would stay again

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 84transam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Owner at Emerald Spa Motor Inn, responded to this review, 20 June 2012
We are pleased you enjoyed your stay with us. Thanks
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 13 June 2012

I have stayed here more than 5 times now & I have always enjoyed my visit. The management are welcoming & friendly & they run a very clean & efficient operation. Actually this is always one of the cleanest places to stay which I really appreciate. The in room spas are wonderful & I always know I will have a relaxing stay with Emerald Spa. It really is a home away from home. Stop by when your in Rotorua, you will love it.

Room Tip: They are all good.
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  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Owner at Emerald Spa Motor Inn, responded to this review, 20 June 2012
We are pleased you enjoyed your stay with us. Thanks for the feed back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 28 May 2012

We stayed at the resort for two nights in a superior spa studio suite. It was me and my girlfriends first time in rotorua together. We are both in our early 20's she is a Samoan and I am Cook Island we were not judged on our nationalities or age for such a up market accommodation. Julie from reception was very friendly an kind and offered my girlfriend alot of activities to do while we were there, also gave her discount vouchers which were very handy. Julie was very professional and more than welcoming also was Chloe with big smiles.
We were offered wine as part of our package but because we do not drink julie and collin gave us juice and coke which we were most greatful for. We were shown to our room by Collin who explained how the heat pump, spa and remotes worked, very helpful as we probably wouldn't have had a clue using. Our room was very clean and looked amazing! Spa was great as we could watch tv and great for the whether we travelled in. We have stayed in other hotels and motels but Emerald would be the best by far, our room had every thing from bath robes to dish washing liquid which me and my girlfriend were worried as we had forgot to buy. We were given a lovely breakfast every morning. The resort was very quite which was a must for us. Parking was no trouble so we could come and go as we pleased. We felt very comfortable and welcomed over all. I recommend this resort to anyone that would like to have a RELAXING time away (not partying). If staying at Emerlad for Ragamuffin please be respectful and considerate to other guests.

Dion

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Di0n07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Owner at Emerald Spa Motor Inn, responded to this review, 29 May 2012
Thank you very much for your lovely feed back. It was lovely having you stay with us and we hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 27 May 2012

So welcoming and friendly! Excellent service and fantastic room with amazing spa! Worth every cent. Would not stay anywhere else when visiting Rotorua. Great get away from the busy life in Auckland. Will definitely be returning! Very relaxing and quite, great breakfast every morning served by Collin. Overall it was the ulitmate get away for me and my partner.

Big thanks to all the staff at the Emerald Spa Resort!
Tracey & Dion

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Treytrey07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamilton, New Zealand
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 25 May 2012

My husband and I stayed here for a weekend break in March, we'd always stayed at the Novotel/Ibis before and wanted something different. We stayed in a room with a spa next to the bed which was lovely, The whole place was absolutely spotless and the hosts so accommodating - when we got caught in a downpour on the way back from town we were given bathrobes to relax in whilst our clothes dried out.
Just wish we had noticed the breakfast menu earlier ! We'd definitely stay again and highly recommend.

Room Tip: Spa rooms are extra spacious
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Louise W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Whangamata
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 22 May 2012

We had a great time,friendly welcoming hosts,units were well appointed,tidy and great service,the room spa was great just what is needed after a long week,great place to chill and relax,recommended. thanks.

Stayed May 2012, travelled as a couple
Helpful?
1 Thank Ron S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Emerald Spa Motor Inn

Property: Emerald Spa Motor Inn
Address: 286 Fenton Street, Rotorua 3010, New Zealand
Phone Number:
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Rotorua
#11 Business Hotel in Rotorua
#11 Family Hotel in Rotorua
#13 Luxury Hotel in Rotorua
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Emerald Spa Motor Inn 4*
Number of rooms: 29
Official Description (provided by the hotel):
One of Rotorua's newest 5 star Motels providing "luxury" accommodation with an outdoor heated swimming pool, BBQ facilities and small gym. 28 luxurious suites; studio, one and two bedroom all air-conditioned with large spas, 50+ Sky TV channels, Free WiFi, King size beds, hush glass and self catering kitchenettes. Ideal for families, couples and business travellers. Only 0.5 km from the excitement of the city, this 5-star motel has an excellent location for restaurants, golf course, racecourse, conference centre and thermal attractions. Offering superior services Emerald Spa Motor Inn is committed to ensuring that your stay is comfortable, relaxing and enjoyable. ... more   less 
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Also Known As:
Emerald Hotel Rotorua

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