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“We would definitely stay here again ...”

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Emerald Spa Motor Inn
Ranked #16 of 92 Hotels in Rotorua
Certificate of Excellence
Wellington, New Zealand
1 review
“We would definitely stay here again ...”
Reviewed 28 October 2012

We stayed here for four nights in July for a special couples time away. We were upgraded to a one bedroom unit which was a lovely surprise. The rooms were very clean and comfortable and the spa bath divine. However what we really loved about the Emerad Spa was the wonderful service, nothing was too much trouble which made for a relaxing and enjoyable stay. We would definitely stay here again.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank JulesWGTN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, 30 October 2012
We are so pleased you had a lovley stay here at the Emerald Spa. We look forward to seeing you again.
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386 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (68)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Wellington
1 review
Reviewed 17 September 2012

Our stay here was beautiful. Very friendly staff and owners were helpful.
The 1 bedroom was very spacious and the kitchenette was good to have. The spa bath was very nice and it was good to have the selection of channels to watch on sky. Did however find the tv placement to be too high, as it was kinda awkward to look up for a very long time. Other than that everything else was good as gold.
It was our first time staying here and we will like to come back next time. Very good service and clean rooms.

  • Stayed September 2012, travelled as a couple
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    • Cleanliness
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Helpful?
Thank Shirley L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, 21 September 2012
Thank you for staying with us and your review on trip advisor. We are so pleased you enjoyed your time with us and found our complex nice and clean. We do appreciate your comments. Look forward to seeing you again at Emerald Spa.
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Ulladulla, Australia
Level Contributor
5 reviews
Reviewed 15 September 2012

Booked this room for 2 nights on wotif.com & expected v. good features but definitely exceeded our expectations with their personal service. We were personally shown to our room & the ladies in Reception went out of their way when some friends needed somewhere for on our 2nd night. Also very helpful with local attractions especially when there is so much to do in Rotorua & we had oh so little time!

  • Stayed September 2012, travelled as a couple
    • Value
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Helpful?
Thank Natalie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, 17 September 2012
Thank you for staying at Emerald Spa and your super comments. It is our pleasure to make you feel welcome and ensure your experience with us and Rotorua is as enjoyable as possible.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge, New Zealand
Level Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 September 2012

I was away for work and have stayed here a couple times before.
Reception clerk was very accommodating and easy to deal with. She was a new manager and was doing the best she could, I had to go back to ask about Wifi, but otherwise it was great. She offered a wine or soft drink, took me to my room, with a snack basket and showed me how to work the TV.
The room was tidy, well made up. The bathroom fan had some dust around it and the shower ceiling a tiny bit of mould starting, but it was super clean otherwise.
Quiet, even though on a main street, comfortable bed, good lighting, everything I needed was there.
Easy, smooth checkout, and if it wasn't the end of winter I would have gone for a lovely swim!

  • Stayed September 2012, travelled on business
    • Value
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Helpful?
Thank jbcambridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, 17 September 2012
Thank you for your Trip Advisor review of Emerald Spa. We are really pleased you had an enjoyable time with us. We do appreciate your feedback and comments and ways we can improve your experience here at Emerald Spa. Hope to see you again.
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Tenerife, Spain
Level Contributor
109 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 10 September 2012 via mobile

We lived in taupo for 2 years and would often like to get away for a little break every now and again. Rotorua is less than an hour away and we stayed a few times at emerald spa as a treat. We've tried out many spa hotels in rotorua and emerald is by far the best. We just love the spa bath in the bedroom because we can watch the tv from there! The room is super clean and comfortable and there are many nearby restaurants offering delivery. After our first visit we received a free bottle of wine voucher which we were able to hold on to for future visits and have since passed on to a friend. We've now left NZ and are sad we are no longer able to treat ourselves in this fabulous hotel. Thankyou guys you made our rotorua trips very special!

  • Stayed December 2011
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Helpful?
Thank n1c8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, 17 September 2012
Thank you for your lovely comments and we are really pleased you were able to pass on the voucher to your friends to enjoy Emerald Spa. All the very best for the future.
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Papamoa
1 review
Reviewed 4 September 2012

Had a wonderful stay here!! service was great with lovely owners. They were so helpful and nothing was a hassle for them. Rooms are very nice, clean and spcaious with decent sized spa's. I would thoroughly recommend a stay here :) The bed was really comfortable and had a nice quiet sleep. Only stayed for one night because of work but will definately come back one day.

  • Stayed September 2012, travelled as a couple
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Helpful?
Thank Kelsi E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Owner at Emerald Spa Motor Inn, responded to this review, 8 September 2012
Thanks heaps for staying with us. We are very pleased that you enjoyed your stay. Hope to see you again. We do appreciate your feed back.
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Brisbane
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 September 2012

We used the Emerald Spa as our base from the 25 to 29 Aug 2012 while we saw the sites of Rotorua. From the moment we arrived we were made to feel welcome and the room was ideal. Nothing was too much trouble and the advice on what activities to see and do was much appreciated. Central to everything and very comfortable we will definetly use again on our next visit.

  • Stayed August 2012, travelled as a couple
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Helpful?
Thank Hawesy64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Owner at Emerald Spa Motor Inn, responded to this review, 8 September 2012
It was lovely meeting you and thanks for staying with us. We appreciate your feed back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Emerald Spa Motor Inn

Property: Emerald Spa Motor Inn
Address: 286 Fenton Street, Rotorua 3010, New Zealand
Phone Number:
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Rotorua
#11 Family Hotel in Rotorua
#11 Business Hotel in Rotorua
#14 Luxury Hotel in Rotorua
Price Range (Based on Average Rates): £
Hotel Class:4 star — Emerald Spa Motor Inn 4*
Number of rooms: 29
Official Description (provided by the hotel):
One of Rotorua's newest 5 star Motels providing "luxury" accommodation with an outdoor heated swimming pool, BBQ facilities and small gym. 28 luxurious suites; studio, one and two bedroom all air-conditioned with large spas, 50+ Sky TV channels, Free WiFi, King size beds, hush glass and self catering kitchenettes. Ideal for families, couples and business travellers. Only 0.5 km from the excitement of the city, this 5-star motel has an excellent location for restaurants, golf course, racecourse, conference centre and thermal attractions. Offering superior services Emerald Spa Motor Inn is committed to ensuring that your stay is comfortable, relaxing and enjoyable. ... more   less 
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Also Known As:
Emerald Hotel Rotorua

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