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“An amazing place to stay”

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Emerald Spa Motor Inn
Ranked #16 of 92 Hotels in Rotorua
Certificate of Excellence
Level Contributor
40 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“An amazing place to stay”
Reviewed 25 May 2013

We did a last minute booking and were due to show up in Rotorua after 11pm. The lovely team at Emerald arranged for our room to be open and ready, they even put the heater on for us as it was a cold night. We arrived to a warm and cosy room. The rest of the stay was great. Our breakfast delivered each morning was yum and the room was very clean. The owners had great knowledge of the town and have great advice on free activities and places to eat. We highly recommend staying here if you love great quality service and rooms at great prices. Thank you for a wonderful weekend.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ClaudiaJHunt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, 28 May 2013
Thank you for your great review. We are so pleased you enjoyed your stay with us and had a lovely time exploring Rotorua. Nothing nicer than going in to a nice warm room in the winter, especially with the snow not far away. Best Wishes
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384 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (68)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
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English first
Melbourne, Australia
Level Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 9 May 2013 via mobile

Staff lovely and very helpful. Rooms clean and free wifi. Couldn't ask for more! Nothing was too much trouble. About 5 blocks out of the centre of town. Rotorua is a very smelly place because of the sulphur but this can't be helped!

Stayed May 2013, travelled as a couple
Helpful?
Thank Minda75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, 10 May 2013
Thank you for your lovely review, it is always good to know what our guests think, keeps us on our toes and of course our housekeeping staff love to get the feedback too. Yes it can be a bit smellie sometimes but then it wouldn't be such a beautiful and interesting place to visit. All the Best
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Auckland, Auckland, New Zealand
Level Contributor
8 reviews
5 hotel reviews
Reviewed 9 April 2013

What a great place to stay. The rooms are spotless, lovely and modern with all you need at your fingertips. I honestly couldnt fault the Emerald Spa if I wanted to.
Highly recommend to anyone looking for one of the best places in Rotorua to book a room here.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pauline C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, 11 April 2013
Thank you for your great review of Emerald Spa. We are really pleased you enjoyed your stay with us and everything was to a high standard. Best Wishes
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Albuquerque, New Mexico
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 April 2013

This place was staffed by friendly and helpful folks...I think we met all 3 who work in the front (owners I'm guessing), and one housekeeper, and all were warm and welcoming. The room itself was sparkling clean, well-equipped with kitchenette and a huge (clean!) spa tub, free and functional internet, and a comfortable bed. Very convenient location. A little noise could be heard at times from other rooms, but was not an issue for us.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lauren K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, 5 April 2013
Thank you for taking the time to write a review. It is always so nice to know that we are able to make your stay here at Emerald Spa so enjoyable. Also great to know you found everything nice and clean, which I will share with the housekeeping staff. Best wishes
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Auckland Region, New Zealand
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 April 2013

Awesome hospitality at this motel. You are not just handed your key and told where to find your room, but instead you are shown to your room and told how to use the air con remotes etc . Helpful information is available at the desk and discount vouchers available for some sights. The room was fantastic with a huge spa and very clean facilities. Will definitely stay here again and will happily recommend the Emerald Spa to friends and family :)

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cherie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, 5 April 2013
Thank you for your lovely review, we are so pleased you enjoyed your stay at Emerald Spa. We will pass your great comments on to our housekeepers. Best Wishes
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Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 April 2013

We stayed for one night in a studio room and it was great. Room was nice, clean, and modern. It had a small kitchenette as well with everything we needed. Bathroom had a big spa bath in it. The pool is really nice and heated too. Would definitely stay here again.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mal2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, 3 April 2013
Thank you for taking the time to reivew Emerald Spa. We are so pleased you had a lovely time with us and enjoyed our facilities. We look forward to seeing you again.
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Auckland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 March 2013

My wife and I stayed here and my only regret is that we couldn't stay longer. Amazing service from the owners and a massive in-room spa made for a fantastic weekend. Very knowledgeable about local attractions and only too happy to help. I highly recommend it.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mathieu888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, 30 March 2013
Thank you for taking the time to review Emerald Spa. We are really pleased you enjoyed your stay with us and found Rotorua an interesting city to explore. Best Wishes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Emerald Spa Motor Inn

Property: Emerald Spa Motor Inn
Address: 286 Fenton Street, Rotorua 3010, New Zealand
Phone Number:
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Rotorua
#11 Family Hotel in Rotorua
#11 Business Hotel in Rotorua
#14 Luxury Hotel in Rotorua
Price Range (Based on Average Rates): £
Hotel Class:4 star — Emerald Spa Motor Inn 4*
Number of rooms: 29
Official Description (provided by the hotel):
One of Rotorua's newest 5 star Motels providing "luxury" accommodation with an outdoor heated swimming pool, BBQ facilities and small gym. 28 luxurious suites; studio, one and two bedroom all air-conditioned with large spas, 50+ Sky TV channels, Free WiFi, King size beds, hush glass and self catering kitchenettes. Ideal for families, couples and business travellers. Only 0.5 km from the excitement of the city, this 5-star motel has an excellent location for restaurants, golf course, racecourse, conference centre and thermal attractions. Offering superior services Emerald Spa Motor Inn is committed to ensuring that your stay is comfortable, relaxing and enjoyable. ... more   less 
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Also Known As:
Emerald Hotel Rotorua

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