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“Highly recommended”

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Emerald Spa Motor Inn
Ranked #16 of 92 Hotels in Rotorua
Certificate of Excellence
Auckland Region, New Zealand
Level Contributor
3 reviews
“Highly recommended”
Reviewed 4 October 2013

A friend and I recently enjoyed a two night stay in this property while we were in Rotorua for a workshop. The staff were extremely friendly and helpful, from the time of booking through to check-in on arrival and check-out on departure. We enjoyed an upgrade to a two-bedroom unit which was fabulous and just made out stay. The unit was spacious, comfortable and scrupulously clean - we could not have wished for more.
PS The thickest, fluffiest towels I've ever enjoyed in a motel!

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 88Penn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, 6 October 2013
We are really pleased you enjoyed your stay with us, great that the upgrade made your stay even better and you enjoyed our nice fluffy thick towels. Best Wishes
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384 reviews from our community

Traveller rating
    247
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (68)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
San Antonio, Texas
1 review
Reviewed 25 September 2013

This hotel was in a great location, close to shopping and sightseeing. We enjoyed our two-night stay, we had nice room with very clean huge spa and bathroom, the hotel staff were very friendly, I would recommend this motel to my friend.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hannah Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, 29 September 2013
Thank you for taking the time to write a review of your time at Emerald Spa. We are so pleased you had a great time and enjoyed all the shopping and siteseeing. There is lots to do in Rotorua. All the Best
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Paeroa, New Zealand
Level Contributor
42 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 24 September 2013

WOW, What a fabulous property, from the booking to the check in stay & check out, we were made to feel welcome, on arrival we were escorted to our room and everything was explained, CLEAN it would be the cleanest property I have stayed in every thing was clean and crisp from the comfortable bed to the clean kitchenette and the spa bath was oh so relaxing and breakfast this morning was great, piping hot and delicious, we had bacon, poached eggs, baked beans, tomatoes oj toast & spreads and for $17.00 was great value for money.
The complex is a credit to you. Thank you for a wonderful relaxing stay, we will be back for sure next time when in Rotorua

Room Tip: We had a corner unit and was so quite, we did not hear any road noise from fenton street at all
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank margaret n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, 29 September 2013
Thank you so much for your fabulous feedback. It was our pleasure that you enjoyed all we have to offer here at Emerald Spa. Hope to see you again sometime. Best Wishes
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Melbourne, Victoria, Australia
1 review
Reviewed 24 September 2013

My partner and I are a young Melbourne couple who stayed at this Resort in mid-July. We absolutely loved it. The hosts were lovely and extremely helpful, and helped us with every little enquiery we had and what the best sights to see were. They definitely made our stay in NZ more enjoyable having such nice people to converse with. We found this resort was 10 times better than the 5 star + hotels we had stayed in nights before, including the Skycity Grand Hotel! The rooms were gorgeous, and kept imaculate. Heating was perfect, and the spa was fantastic. The hotel cleaners were also wonderful to talk to. Everyone was extremely helpful, and we ended up staying here a total of 3 nights, coming back to stay a second time in the same week! The prices were fantasitc and the units were great! Cannot thank you for making our stay in NZ that amazing, we will definitely be coming back one day to stay again. I honestly cannot stop raving about this accomodation to everyone. Thankyou, thankyou, thankyou!

  • Stayed July 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank KaycLevi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, 29 September 2013
Thank you so much for such a glowing review. I can remember you coming back, which was so nice. We love helping people feel comfortable and it is very important to us that you enjoy the whole experience Emerald Spa and Rotorua has to offer. we would love to see you again when you are over this way. All the Best
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Auckland
Level Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 22 September 2013

The Emerald Spa Resort is very modern, clean and quiet accommodation even when substantially booked. Owners maintain a very nice atmosphere of welcoming all visitors and are always willng to help with travel ideas and local attarctions, retsaurants etc. Large spa baths in units make for extra relaxation and if you have to have the TV on it swivels so you can sit in the bath and watch your programme. Beds are comforatble, good ammenties and very well sound insulated. Very reasonable rates and watch for specials on line.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank crusaderAuckland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, 29 September 2013
Thank you for your lovely review. We are so pleased you had a great time and enjoyed all our services. Look forward to seeing you again. Best Wishes
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Auckland Region, New Zealand
Level Contributor
1 review
Reviewed 22 September 2013

Very modern Motel with excellent service. Spa pool was huge, a great bonus, We will stay here again next time in Rotorua. I can highly recommend this place to anyone wanting to stay, it has been the best accommodation we have used.

Stayed September 2013, travelled as a couple
Helpful?
Thank VanitaPatel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, 29 September 2013
So pleased you enjoyed your stay with us Vanita and loved the big spa bath. We look forward to seeing you again sometime. Best Wishes.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Napier. New Zealand
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 September 2013

If you want somewhere comfortable and clean this is the place to stay. Really comfortable beds and a lovely reception on arrival. The units are spacious and they have everything you need.This is a must to stay at if your in Rotorua. Reasonable rates and great location.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 76Mack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, 29 September 2013
Thank you for taking the time to write a review we really appreciate your feedback. We are really pleased you enjoyed your stay and I will pass your comments on to the housekeeper, they will be delighted.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Emerald Spa Motor Inn

Property: Emerald Spa Motor Inn
Address: 286 Fenton Street, Rotorua 3010, New Zealand
Phone Number:
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Rotorua
#11 Family Hotel in Rotorua
#11 Business Hotel in Rotorua
#14 Luxury Hotel in Rotorua
Price Range (Based on Average Rates): £
Hotel Class:4 star — Emerald Spa Motor Inn 4*
Number of rooms: 29
Official Description (provided by the hotel):
One of Rotorua's newest 5 star Motels providing "luxury" accommodation with an outdoor heated swimming pool, BBQ facilities and small gym. 28 luxurious suites; studio, one and two bedroom all air-conditioned with large spas, 50+ Sky TV channels, Free WiFi, King size beds, hush glass and self catering kitchenettes. Ideal for families, couples and business travellers. Only 0.5 km from the excitement of the city, this 5-star motel has an excellent location for restaurants, golf course, racecourse, conference centre and thermal attractions. Offering superior services Emerald Spa Motor Inn is committed to ensuring that your stay is comfortable, relaxing and enjoyable. ... more   less 
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Also Known As:
Emerald Hotel Rotorua

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