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“Locaction location”

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Emerald Spa Motor Inn
Ranked #16 of 92 Hotels in Rotorua
Certificate of Excellence
Auckland
Level Contributor
41 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
“Locaction location”
Reviewed 20 October 2013

We spent two nights here and made a bit of a mistake on our booking and not problem at all from the owners

We were warmly welcomed and found the whole experience great - We had a one bedroom unit and had plenty of room for 2 adults and 2 children. I would definitely stay here again and would recommend it for sure.

Thanks for making our stay so easy :)

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank paulos1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Owner at Emerald Spa Motor Inn, responded to this review, 23 October 2013
Thank you for taking the time and giving us such a great review. We really appreciate the feed back.
I loved the fact that we made your stay so easy!! As that's what it's all about you are on holiday and it's our job to make your stay enjoyable.
Hope to see you again.
Thanks
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383 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (68)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Auckland Region, New Zealand
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 October 2013

We were only on a short stay for one night, and wished we could have stayed here longer!! Our hosts were so helpful and friendly from arriving to check out. The room was amazing! So spacious, clean and luxurious, with a beautiful big spa and Sky TV. I highly recommend the Emerald Spa Resort to everyone! We can't wait to come back!! L&S Te Awamutu :)

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lucy J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, 9 October 2013
So pleased you had a lovely one night stay and the room was just right for you to relax and enjoy the nice big spa bath and watch a bit of TV. Look forward to seeing you again soon. All the Best
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Aix-en-Provence, France
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 October 2013

Enjoyed our stay in Rotorua, kids loved being able to jump into a warm pool after playing or exploring. Kids loved the huge spa bath also!
We had not booked for a trundler bed but it was offered and greatly received to save children sharing a bed.

Room Tip: Stayed in a lower level room, a little cool as it lost the sun early, but no issue for us.
See more room tips
  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cndawson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, 9 October 2013
Thank you for your lovely review. Great to hear the children enjoyed the nice hot pool and big spa bath and you were all nice and comfortable. Best Wishes
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 October 2013

Luxurious rooms, huge spa bath and all the satellite channels, very welcoming and helpful hosts in amazing Rotorua, oh and delicious breakfast too, berry compote and cooked breakfast top class, many thanks, Rob and Ruth, Peak District Uk.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rlbranch79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, 9 October 2013
Hi Ruth and Rob. Thank you for writing such a top class review, we are so pleased you had a fabulous time and enjoyed your birthday treat. Enjoy the rest of your wonderful journey. Best
Wishes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
3 reviews
Reviewed 4 October 2013

A friend and I recently enjoyed a two night stay in this property while we were in Rotorua for a workshop. The staff were extremely friendly and helpful, from the time of booking through to check-in on arrival and check-out on departure. We enjoyed an upgrade to a two-bedroom unit which was fabulous and just made out stay. The unit was spacious, comfortable and scrupulously clean - we could not have wished for more.
PS The thickest, fluffiest towels I've ever enjoyed in a motel!

  • Stayed September 2013, travelled with friends
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank 88Penn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, 6 October 2013
We are really pleased you enjoyed your stay with us, great that the upgrade made your stay even better and you enjoyed our nice fluffy thick towels. Best Wishes
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San Antonio, Texas
1 review
Reviewed 25 September 2013

This hotel was in a great location, close to shopping and sightseeing. We enjoyed our two-night stay, we had nice room with very clean huge spa and bathroom, the hotel staff were very friendly, I would recommend this motel to my friend.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hannah Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, 29 September 2013
Thank you for taking the time to write a review of your time at Emerald Spa. We are so pleased you had a great time and enjoyed all the shopping and siteseeing. There is lots to do in Rotorua. All the Best
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paeroa, New Zealand
Level Contributor
42 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 24 September 2013

WOW, What a fabulous property, from the booking to the check in stay & check out, we were made to feel welcome, on arrival we were escorted to our room and everything was explained, CLEAN it would be the cleanest property I have stayed in every thing was clean and crisp from the comfortable bed to the clean kitchenette and the spa bath was oh so relaxing and breakfast this morning was great, piping hot and delicious, we had bacon, poached eggs, baked beans, tomatoes oj toast & spreads and for $17.00 was great value for money.
The complex is a credit to you. Thank you for a wonderful relaxing stay, we will be back for sure next time when in Rotorua

Room Tip: We had a corner unit and was so quite, we did not hear any road noise from fenton street at all
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank margaret n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, 29 September 2013
Thank you so much for your fabulous feedback. It was our pleasure that you enjoyed all we have to offer here at Emerald Spa. Hope to see you again sometime. Best Wishes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Emerald Spa Motor Inn

Property: Emerald Spa Motor Inn
Address: 286 Fenton Street, Rotorua 3010, New Zealand
Phone Number:
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Rotorua
#11 Business Hotel in Rotorua
#11 Family Hotel in Rotorua
#14 Luxury Hotel in Rotorua
Price Range (Based on Average Rates): £
Hotel Class:4 star — Emerald Spa Motor Inn 4*
Number of rooms: 29
Official Description (provided by the hotel):
One of Rotorua's newest 5 star Motels providing "luxury" accommodation with an outdoor heated swimming pool, BBQ facilities and small gym. 28 luxurious suites; studio, one and two bedroom all air-conditioned with large spas, 50+ Sky TV channels, Free WiFi, King size beds, hush glass and self catering kitchenettes. Ideal for families, couples and business travellers. Only 0.5 km from the excitement of the city, this 5-star motel has an excellent location for restaurants, golf course, racecourse, conference centre and thermal attractions. Offering superior services Emerald Spa Motor Inn is committed to ensuring that your stay is comfortable, relaxing and enjoyable. ... more   less 
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Also Known As:
Emerald Hotel Rotorua

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