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“Top choice in Rotorua”

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Emerald Spa Motor Inn
Ranked #8 of 92 Hotels in Rotorua
Certificate of Excellence
Reviewed 13 January 2014

Stayed the long weekend in October with families. We had 2 family rooms, one upper and one lower. Quiet place considering it's located in Fenton Street. Rooms are very clean and utilities are well equipped. There is a spa in each bathroom and it was fantastic! Kids loved it so much. Didn't use the pool outside as it was raining but looks nice. Beds were comfy, cleaners come to tidy room every morning and they do a great job. Location is superb - 10mins walk to the supermarket, across the road are the eateries. Another 10 mins you'll reach the city centre. Owner is very friendly and helpful - thanks for the little basket of freebies. Kids loved them. Have stayed in many motels/hotel in Rotorua - Emerald is one of the best ones I must say, better than some many stars hotels. Family-friendly, convenient, clean and comfortable. Will be my top choice for our next stay. Thank You!

  • Stayed: October 2013, travelled with family
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Thank Pretzelangel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this reviewResponded 15 January 2014

Thank you for your wonderful review. So pleased you had a lovely time and the children enjoyed the spa bath. I will pass your nice comments on to our housekeepers. Look forward to seeing you again. Best Wishes

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291 - 297 of 445 reviews

Reviewed 8 January 2014

We spent 4 nights here this summer and highly recommend it. Very spacious, quiet and well appointed. The room had a massive spa bath and a huge bathroom. The master bedroom and a comfy king bed, a TV and 2 dressing gowns, but no mirror. Plenty of space in the lounge and lots of Sky channels. The owners/managers were very friendly and showed us to the room and how to work the TV and aircon. On arrival we were given a basket full of chocolate and cookies. When we said we were returning in a few weeks they gave us a complimentary continental breakfast. We didn't use the gym or heated swimming pool since the weather was too hot.

  • Stayed: January 2014, travelled with family
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Thank Tribe_Mooresy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this reviewResponded 10 January 2014

Thank you for writing such a wonderful review. We are so pleased you had such a lovely time with us and enjoyed exploring Rotorua. Look forward to seeing you again soon.

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Reviewed 8 January 2014 via mobile

We had booked a couple of nights here and had to make a last minute cancellation on one of the nights, the lady in reception was so helpful and organised with booking.com to cancel this at no cost. For this we were truly grateful! The room was lovely with its own spa bath, large comfy bed and quiet surrounding. We unfortunately didn't have the chance to use the pool but this looked great too. Thanks so much. We hope to visit again.

  • Stayed: January 2014
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Thank TravellingKiwi44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this reviewResponded 10 January 2014

Thank you for writing a lovely review and thank you for staying with us. We were pleased we could help you with your booking. We would love to have you come and stay with us again. All the best

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Reviewed 6 January 2014

We spent 3 nights here on our holiday to Rotorua and I must say that this is the best place we have ever stayed in. The owners were very friendly and helpful and even showed us where everything was and how to work the appliances in our room. The room we stayed in was very clean and tidy and the location of the motel was great as well, close to supermarkets and shops. Even when we moved on for the next part of our holiday, we really wished we had stayed in Rotorua, at this amazing place.
We will definitely be coming back here again :)

  • Stayed: December 2013, travelled as a couple
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Thank b0w26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this reviewResponded 10 January 2014

Thank you for staying with us and writing a wonderful review. Great to hear you had an awesome time, really enjoying yourselves. We look forward to seeing you again. Best Wishes

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Reviewed 5 January 2014

We stay here for four nights over the New Year period. We stayed in a spa studio unit and it was amazing to have a lovey spa bath right in our room. You can turn the TV around and watch it while you enjoy a nice relaxing soak in the spa. The room was big with a big king size comfy bed. The hosts were fantastic and friendly. It's a great location on the main road (Fenton Street) and it's a 15-20 minute walk to the main eating area and lake. There is a fantastic restaurant just across the road Urbano Bistro, we'd recommend dining there. The hosts are also able to get you discount at quite a few of the attractions in Rotorua, just ask them. There is a heated pool onsite and plenty of parking. Would recommned a stay here if your going to Rotorua.

  • Stayed: December 2013, travelled as a couple
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Thank FiandAnts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this reviewResponded 10 January 2014

Thank you for your fantastic review. Great to hear you enjoyed the spa and comfy bed. We are only too happy with any discount vouchers to all the wonderful attractions in Rotorua. Thank you for staying with us.

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Reviewed 4 January 2014

Spent four nights here and it was ideal for our family vacation over the Christmas holiday. Our room was very clean, well furnished for cooking and in-room meals, and even had a huge spa in the bathroom that could easily fit two. Free wifi was a great amenity. Owners Colin & Julie were very friendly, helpful and responsive. It was apparent they take great pride in their property and its reputation. We would easily choose to stay there again and recommend it to any of our friends.

Room Tip: One bedroom suite easily accommodated our family with two teenagers.
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  • Stayed: December 2013, travelled with family
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Thank IslandGuy2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this reviewResponded 10 January 2014

Great to hear you enjoyed your stay and everything was just right for you. I will pass on your comments on to our wonderful housekeeping staff. Once again thank you and hope to see you next time you are in Rotorua.

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Reviewed 4 January 2014

We were here on new year's eve for 1 night and booked this place after reading the reviews. The place is located right on Fenton St. close to all the shops and restaurants, walking distance to the park and the lake. The 2 bedroom apartment is comfy and spacious and clean. I wouldn't recommend anyone sleeping on the sofa bed though as it was very uncomfortable and springy. Had to end up sleeping on the couch. The reception also was quite busy, with only 1 person behind the counter to help. Had to wait a while to be served. Otherwise, an excellent stay here.

  • Stayed: December 2013, travelled with family
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Thank XcitingTrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this reviewResponded 10 January 2014

Thank you for taking the time to write a review. So pleased you enjoyed your stay with us and everything was nice and handy for you. Sorry about the sofa bed they are being looked in to and will have them sorted in a jiffy. A good nights sleep is essential while on holiday.

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Additional Information about Emerald Spa Motor Inn

Address: 286 Fenton Street, Rotorua 3010, New Zealand
Phone Number:
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in Rotorua
#9 Romantic Hotel in Rotorua
#11 Business Hotel in Rotorua
#11 Family Hotel in Rotorua
Price Range: £67 - £140 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Emerald Spa Motor Inn 4*
Number of rooms: 29
Official Description (provided by the hotel):
One of Rotorua's newest 5 star Motels providing "luxury" accommodation with an outdoor heated swimming pool, BBQ facilities and small gym. 28 luxurious suites; studio, one and two bedroom all air-conditioned with large spas, 50+ Sky TV channels, Free WiFi, King size beds, hush glass and self catering kitchenettes. Ideal for families, couples and business travellers. Only 0.5 km from the excitement of the city, this 5-star motel has an excellent location for restaurants, golf course, racecourse, conference centre and thermal attractions. Offering superior services Emerald Spa Motor Inn is committed to ensuring that your stay is comfortable, relaxing and enjoyable. ... more   less 
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Also Known As:
Emerald Hotel Rotorua

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