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“Weekend with the Grandkids” 5 of 5 bubbles
Review of Emerald Spa Motor Inn

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Emerald Spa Motor Inn
Ranked #14 of 93 Hotels in Rotorua
Certificate of Excellence
Hamilton, New Zealand
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Weekend with the Grandkids”
5 of 5 bubbles Reviewed 20 March 2014

We took our grandchildren to Rotorua for a weekend and stayed at Emerald Spa Resort. The staff were very helpful, and emailed us discount vouchers for the attractions so we could visit some of them on our way into Rotorua. The 2 bedroom unit was spacious and clean. The TV in the bedroom, spa bath and heated swimming pool were a real treat for all. We would definitely stay there again

  • Stayed March 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Del B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, 4 April 2014
Being Grandparents ourselves, we know how great it is to get help pre-planning, for keeping up with the Grandies is a huge, thank goodness the rewards are huge too. We hope to see you back again - perhaps for a rest on your own.
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376 reviews from our community

Traveller rating
    244
    97
    23
    3
    9
See reviews for
87
217
10
20
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (68)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Auckland Region, New Zealand
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 18 March 2014

Great customer service. Great facilities. Great room which was clean and tidy. Accommodated the childrens swim very well by leaving towels for the entire family and opening the pool. Nothing ever seemed too hard for them and wouldn't hesitate to stay there again

  • Stayed March 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank LoneRanger1989
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, 4 April 2014
Great people, great family and great guests, come again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 7 March 2014 via mobile

Arrived there tired from an ordeal at another hotel. Emerald spa was Amazing! Friendly, helpful service re: finding a suitable room and about the local area. Rooms very clean and fresh, with everything you need. Little complimentary pack on arrival, which you don't see in many hotels nowadays. Comfy beds and nice Linen, Spa in room was wonderful and heated swimming pool was great too. Mentioned where we were heading and they offered discounted vouchers for those places, every dollar counts when traveling. Great value for money!!

  • Stayed February 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ChelleBJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Owner at Emerald Spa Motor Inn, responded to this review, 8 March 2014
Wow what a lovely review, thank you so much. I remember you and the unfortunate time you were having. It is pleasing to get feed back like this as we really love meeting our guests and making there stay at Emerald Spa and the sights of Rotorua enjoyable.

Sure hope to see you again

Kind regards
Julie
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Luxembourg City, Luxembourg
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 4 March 2014 via mobile

Very friendly, clean and to the point. Free wifi and a nice jacuzzi bath for two. Free parking, kitchenette. Two cute dogs gave a loud welcome, and the restaurants they recommended were excellent! Highly recommended.

Stayed March 2014, travelled as a couple
Helpful?
Thank Cindyline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Owner at Emerald Spa Motor Inn, responded to this review, 8 March 2014
Thank you for the lovely review. It was lovely meeting you and we are very pleased that you enjoyed your stay with us. Hope you enjoy the rest of your time in N.Z

King regards,

Julie
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hamilton
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 28 February 2014 via mobile

Really nice place. Lovely owners and managers and the rooms where really nice. Huge spa in ours and cooking facilities. Would stay again no prob. They have a heated pool gym and a laundry. The Motel is central to all in rotorua and on the main street so it easy to fine. Did not hear any road noise and could not hear our neighbors.

  • Stayed February 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BudgetOnTheLake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Owner at Emerald Spa Motor Inn, responded to this review, 2 March 2014
Thank you for taking the time and giving us a lovely review, we appreciate it.

It is always good to hear that guests appreciate all the facilities we offer.

We look forward to seeing you again.

Kind regards
Julie
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Morrinsville, New Zealand
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 28 February 2014 via mobile

We found this a great place to stay. A lovely in built spa and external pool. The room had good cooking facilities and was very clean and tidy. The team were excellent, Colin and June (I think) were great. So would highly recommend. Good proximity to amenities. They also stored the mountain bikes for us.

Stayed February 2014, travelled as a couple
Helpful?
Thank Vanessa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Owner at Emerald Spa Motor Inn, responded to this review, 2 March 2014
Thank you for the great review. We really appreciate the feed back. Rotorua has so much to offer and the bike tracks adds to all the attractions. It's our pleasure to store the bikes safely as we understand the value of them.
We hope to see you again soon.
Kind regards
Julie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
1 review
5 of 5 bubbles Reviewed 24 February 2014 via mobile

Stayed at Emerald Spa for 2 nights. The rooms were great and good value for money. Very clean, well equipped and spacious. The spa bath was a bonus. Julie was very helpful in advising on places to visit plus she also provided us with discount vouchers.

Stayed February 2014, travelled with friends
Helpful?
Thank Bulleen Chicks L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RotoruaRata, Manager at Emerald Spa Motor Inn, responded to this review, 26 February 2014
Thank you for your lovely feed back it is our pleasure to make your stay as enjoyable as possible. So pleased you had a great time. Best Wishes
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Emerald Spa Motor Inn

Property: Emerald Spa Motor Inn
Address: 286 Fenton Street, Rotorua 3010, New Zealand
Phone Number:
Region: New Zealand > North Island > Bay of Plenty Region > Rotorua District > Rotorua
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Rotorua
#11 Family Hotel in Rotorua
#11 Business Hotel in Rotorua
#12 Luxury Hotel in Rotorua
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Emerald Spa Motor Inn 4*
Number of rooms: 29
Official Description (provided by the hotel):
One of Rotorua's newest 5 star Motels providing "luxury" accommodation with an outdoor heated swimming pool, BBQ facilities and small gym. 28 luxurious suites; studio, one and two bedroom all air-conditioned with large spas, 50+ Sky TV channels, Free WiFi, King size beds, hush glass and self catering kitchenettes. Ideal for families, couples and business travellers. Only 0.5 km from the excitement of the city, this 5-star motel has an excellent location for restaurants, golf course, racecourse, conference centre and thermal attractions. Offering superior services Emerald Spa Motor Inn is committed to ensuring that your stay is comfortable, relaxing and enjoyable. ... more   less 
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Also Known As:
Emerald Hotel Rotorua

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